FreeScore360 offers a service that gives you credit reports from all three major credit bureaus along with daily monitoring alerts. They provide a 7-day free trial, after which there is a monthly membership fee automatically charged until you cancel. The service also includes up to $1 million in identity theft insurance and access to one-on-one credit specialists who help you understand your credit scores and reports. It's a helpful tool if you want to keep an eye on your credit and protect your identity.
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Most customer reviews indicate significant difficulty canceling the subscription, often involving delays, hang-ups, or needing multiple calls. The process requires contacting customer service via chat or phone and can involve being haggled or logged out, making it frustrating and time-consuming for users.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a FreeScore360 subscription.
How to Cancel FreeScore360: Step by Step
If you purchased through the FreeScore360 website:
- Visit the FreeScore360 website.
- Log into your account.
- Navigate to the 'Account Settings' section.
- Locate the 'Membership' or 'Subscription' option.
- Select 'Cancel Subscription'.
- Follow the prompts to confirm the cancellation.
- Contact Customer Support for cancellation.
- Call 1-800-972-7204 for assistance.
- Provide your account details and request subscription cancellation.
- Send a cancellation request via email.
- Email customer service with a request to cancel your subscription.
- Include your billing details and reason for cancellation.
- Use a cancellation service.
- Utilize online cancellation services that can help manage subscription cancellations.
If you need assistance, here's how you can get in touch with FreeScore360's support team.
Site
The site is not available.
Tips and Tricks for Getting a FreeScore360 Refund
- Document all cancellation attempts including date, time, and method of communication (phone, email, website).
- Email customer support
- Call customer service multiple times
- Use clear, firm language
- Escalate to a supervisor or manager
- Check your account and payment method
- Record calls if possible
- Attempt cancellation just before the next billing cycle
- Be persistent and patient
- Search for and reference consumer complaint forums
Why Do People Request Refunds from FreeScore360
- Charges of $29.95 or $39.95 monthly fees after a "free" trial period without clear disclosure.
- Hidden terms about automatic recurring fees in fine print, obscure hyperlinks, or hard-to-read text.
- Unawareness of repeated billing on credit cards post 7-day "free" trial.
- Difficulty in stopping billing or canceling the service.
- Denial of refunds when consumers request refunds for unauthorized charges.
- Unauthorized or unexpected charges continuing for months or years.
- Fraudulent charges leading to credit card replacements.
- Perception of scam or deceptive marketing tactics by the company.
- Violations of consumer protection laws found by FTC, including lack of clear disclosures and consent.
- Poor customer service and lack of contact when trying to resolve billing or refund issues.
- Recurring charges despite cancellation attempts and inability to easily communicate with customer service.
FreeScore360 Refund Script
Script
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Dear FreeScore360, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
FreeScore360 Refund Policy
FreeScore360 offers a 7-day free trial after which a monthly membership fee of $39.95 is automatically charged until you cancel. You can cancel your membership at any time by calling customer service at 1-800-972-7204, which will stop any additional charges, but you are responsible for any accumulated fees. Upon cancellation, access to member-only services and data ends immediately.
The Easiest Way to Get a FreeScore360 Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from FreeScore360—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.