Frontier Waste in Dallas offers residential trash pickup and recycling services, including weekly curbside collections and bulk trash pickups for items like furniture and appliances. They also rent roll-off dumpsters for big projects like home clean outs or remodeling. Customers can manage their service, pay bills, and set up reminders easily through their mobile app or website. If you see a bill from them, it's likely for regular trash and recycling pickup services you subscribed to.
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The cancellation process requires the customer to either fill out a detailed form on the company's customer support page or to call a regional phone number. The need to provide detailed information and potential wait times on the phone creates a moderate level of difficulty, but it's not overly complicated or opaque.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a FRONTIER WASTE - DALLAS subscription.
How to Cancel FRONTIER WASTE - DALLAS: Step by Step
If you purchased through Frontier Waste:
- Visit the Frontier Waste website at frontierwaste.com.
- Navigate to the "Contact Us" section found at the bottom of the homepage or here.
- Fill out the contact form with your information, including:
- Your Name
- Your Account Number
- Your Email Address
- A message requesting to cancel your subscription
- Submit the form and wait for a confirmation email from their customer service.
- If you prefer direct communication, call their customer service number listed on the Contact Us page.
- Follow any additional instructions provided by customer service to complete the cancellation process.
If you need assistance, here's how you can get in touch with FRONTIER WASTE - DALLAS's support team.
Email
The email is not available.
Tips and Tricks for Getting a FRONTIER WASTE - DALLAS Refund
- Claim you are moving as the primary reason for cancellation; agents often accept this without question.
- Firmly decline added "value added service" (VAS) products that agents propose as a condition for lowering rates; they use this as a sales tactic.
- Request discounted internet rates or credits as negotiation leverage, such as loyalty credits or autopay discounts—this can sometimes avoid cancellation.
- Closely monitor your billing statements because unauthorized products or fees may appear without your consent.
- Prepare for a cancellation fee around $50 which is often justified by the company as a cart removal fee; this fee is sometimes waived if you escalate or dispute it.
- Do not agree to surprise fees without written confirmation
- Choose your timing carefully by paying invoices upfront or three months in advance, as Frontier may still charge fees regardless of prepaid bills.
- When cancelling dumpster rentals, avoid extra fees by keeping your waste below fill limits, avoiding prohibited items, ensuring clear access, and scheduling timely pick-ups.
- Escalate through written complaints or threat of collections carefully only if necessary, as the company may respond by waiving balances but can insist on certain fees.
Why Do People Request Refunds from FRONTIER WASTE - DALLAS
- Failed to pick up trash/recycling for weeks, causing customer dissatisfaction.
- Missed pickups despite payment, leading customers to cancel service and seek other providers.
- Use of non-frontier-issued recycling bins resulting in missed pickups.
- Poor communication and inability to reach managers or supervisors.
- Delays in providing bins (up to 2 weeks) and extra charges for bundled boxes.
- Disputes over billing, including undisclosed fuel surcharges seen as price gouging.
- Dumpsters placed creating hazards and failure to move them despite repeated requests.
- Poor customer service, long hold times, and lack of timely issue resolution.
- Being billed multiple times without receiving a trash can.
- Customers having to haul their own trash every week due to lack of service.
- Multiple contacts required before becoming a customer due to unfulfilled promises such as trash can delivery.
FRONTIER WASTE - DALLAS Refund Script
Script
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Dear FRONTIER WASTE - DALLAS, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
FRONTIER WASTE - DALLAS Refund Policy
FRONTIER WASTE - DALLAS does not publicly provide specific details about their membership, subscription, or bill cancellation policy on their website. Customers are encouraged to contact their customer service directly via their contact or support pages for assistance with cancellations or related inquiries.
The Easiest Way to Get a FRONTIER WASTE - DALLAS Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from FRONTIER WASTE - DALLAS—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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