Full Leaf Tea Company offers organic wellness teas through various subscription programs, including a Monthly Wellness Tea Subscription Box. This box includes 5 organic tea samples, a bonus tea sample, 30 natural paper teabags, and a discount coupon, all designed to support health and wellness. Customers can choose flexible subscription options such as monthly pay-as-you-go, 3 months prepaid, or 12 months prepaid, with prepaid plans offering significant savings. If you are billed by them, it’s likely due to one of these subscription plans for ongoing tea deliveries.
Difficulty
12345678910
Easy Medium Very Hard
The cancellation process involves simply logging into the user's account and visiting the subscription management page where the user can cancel. This is a straightforward and user-friendly process without complex steps or delays.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Full Leaf Tea Company subscription.
How to Cancel Full Leaf Tea Company: Step by Step
If you purchased through Full Leaf Tea Company:
- Log in to your account on the Full Leaf Tea Company website.
- Navigate to the subscription management page: fullleafteacompany.com/apps/subscriptions.
- Find the subscription you wish to cancel.
- Follow the provided instructions to edit or cancel your subscription.
If you need assistance with cancellation:
- Contact Customer Support:
- Call: 1-(800)-635-2471 (available Mon-Fri 9-5 PST)
- Email: support@fullleaftc.com
- Use the Live Chat feature by clicking on the chat bubble in the bottom left-hand corner of the screen.
If you need assistance, here's how you can get in touch with Full Leaf Tea Company's support team.
Tips and Tricks for Getting a Full Leaf Tea Company Refund
- Cancel via the account subscription management page as early as possible to avoid being charged for the next cycle.
- Log in promptly and attempt cancellation online if the system is working to avoid needing to escalate.
- If unable to cancel online, contact customer support via email or phone promptly and keep a record of your communication.
- Use firm but polite language when requesting cancellation, emphasizing your desire to avoid further charges.
- Be persistent and prepared to escalate if the first customer service representative is unhelpful or issues a canned response.
- Send follow-up emails or calls referencing previous communications, standing your ground for a firm cancellation.
- Consider timing your cancellation request earlier in the billing cycle to ensure it processes before renewal.
- Avoid mentioning intentions to return or refund if you want to minimize conflict, as customers have reported refusal to accept returns without paying shipping.
- Document every step in case you need to dispute charges later with your bank or credit card company.
- If all else fails, dispute charges through your payment provider using your documented attempts to cancel and poor customer service as backup.
Why Do People Request Refunds from Full Leaf Tea Company
- Delayed shipping - Customers paid for expedited shipping but received orders late, sometimes weeks later.
- Rude and unprofessional customer service - Complaints about customer service being unhelpful and dismissive when issues arise.
- Refusal to accept returns or provide refunds without charging return shipping - Customers unhappy that they must pay return shipping fees to get a refund or exchange.
- Product quality concerns - Issues like unpleasant smelling tea bags and misleading labeling (e.g., presence of sugar not disclosed, questions about organic sourcing).
- Lack of accountability - Customers feel the company does not take responsibility for shipping delays or product issues.
- Unclear refund and return policies - Customers frustrated by the company's policies requiring original packaging and proof of payment for returns, with some restrictions on what can be returned.
Full Leaf Tea Company Refund Script
Script
Copy
Dear Full Leaf Tea Company, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Full Leaf Tea Company Refund Policy
Full Leaf Tea Company allows you to manage your subscription by logging into your account and visiting the subscription management page, where you can pause, delay, or cancel your subscription. If you are unable to manage your subscription online, you can contact their support team via chat, phone, or email for assistance.
The Easiest Way to Get a Full Leaf Tea Company Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Full Leaf Tea Company—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
FULLLEAFTEA FULL LEAF TEA CO FULLLEAFTEACOMPANY FLTCO FULLLEAFTCOM
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
