Gaia GPS Premium Membership gives you access to over 250 detailed maps and the ability to download them for offline use, including useful map layers like hill shading and contour lines. There's also a Premium with Outside+ option that adds extra content like videos, lessons on outdoor skills, and access to popular apps. Memberships auto-renew annually unless you cancel, and if your subscription lapses, you lose Premium features and access to downloaded maps. You can use your membership on multiple devices but there is no family sharing plan.
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The cancellation process is straightforward if the subscription was purchased on gaiagps.com by simply clicking a 'Cancel' button on the subscriptions page, making it relatively easy. However, if purchased through Apple or Google Play stores, it requires cancelling through those platforms which is slightly more cumbersome but still manageable, resulting in a low difficulty score.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Gaia GPS Premium Membership subscription.
How to Cancel Gaia GPS Premium Membership: Step by Step
If you purchased through gaiagps.com:
- Visit the My Subscriptions page on gaiagps.com.
- Log in to your account if prompted.
- Locate your Gaia GPS Premium Membership subscription.
- Click the Cancel button associated with your subscription.
- Follow any additional prompts to finalize the cancellation.
If you purchased through the Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top of the screen.
- Select Subscriptions.
- Find and tap on the Gaia GPS subscription.
- Tap Cancel Subscription to cancel your membership.
- If immediate assistance is needed, contact Apple Support.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap the Menu icon (three horizontal lines) on the top-left.
- Select Subscriptions.
- Find and select the Gaia GPS subscription.
- Tap Cancel Subscription and follow the prompts.
- If you need help, you can contact Google Play Support.
If you need assistance, here's how you can get in touch with Gaia GPS Premium Membership's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Gaia GPS Premium Membership Refund
- Cancel at least 2 days before renewal to avoid unwanted charges, but be prepared to verify and escalate in case you're still charged.
- Keep screenshots and confirmation emails of your cancellation as proof if charged afterward.
- Immediately contact support by email if a charge occurs after cancellation; mention your confirmation and request a refund.
- If support initially confirms refund and cancellation but subscription still appears active, persistently follow up until resolved.
- Use public forums like Reddit to post your issue if support delays or ignores your requests; this has led to quicker refunds.
- Check your Gaia GPS account settings online (account > subscriptions) to confirm subscription status post cancellation.
- Understand that cancelling the subscription often only disables auto-renewal until the period paid for ends, so you may retain access until then but won't be charged again.
- Use clear, firm, and polite language when requesting cancellation or refunds—"I canceled on [date] and received confirmation, but was charged again. Please rectify this promptly."
- Be aware of potential system errors or delays on Gaia's side and maintain records of all communications.
- Deleting your account is a last resort, but the subscription should be canceled first to avoid continued billing.
Why Do People Request Refunds from Gaia GPS Premium Membership
- Glitches and app freezing causing interruptions, particularly when recording tracks.
- Poor user interface (UI) and ongoing interface bugs that degrade user experience.
- Lack of updates leading to stagnation and dissatisfaction with the app's functionality.
- Price hikes that make the subscription feel less valuable or too expensive.
- Perceived decline in quality and reliability over time, especially after acquisition by Outside company.
- Limited perceived value from premium features such as maps, overlays, and layering not being fully utilized by users.
- Insufficient map management features on desktop version, like inability to hide/unhide routes leading to map clutter.
- Poor customer service with unresponsive or automated responses to support tickets.
- Battery power management issues affecting track recording usability.
- Billing issues such as being charged after cancellation.
- Preference for alternative apps or GPS devices due to dissatisfaction with Gaia GPS performance and support.
Gaia GPS Premium Membership Refund Script
Script
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Dear Gaia GPS Premium Membership, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Gaia GPS Premium Membership Refund Policy
Gaia GPS Premium Memberships purchased on gaiagps.com can be canceled by clicking the "Cancel" button on the subscriptions page, which stops auto-renewal but allows access through the remainder of the payment period. Full refunds may be requested within 14 days of purchase or renewal; after that, subscriptions are generally non-refundable. For Apple App Store or Google Play purchases, cancellations and refund requests must be handled through those platforms, and immediate cancellation ends membership access right away.
The Easiest Way to Get a Gaia GPS Premium Membership Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Gaia GPS Premium Membership—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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GAIA GPS Gaia GPS Premium Gaia GPS Premium Membership Gaia GPS Member Outside Interactive Inc. Outside+ Outside Digital Membership
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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