The Ultimate Step by Step Guide to Cancelling a Get Your Pet Subscription or Membership (getyourpet.com)
By
Bella K.
|
Published
August 18, 2025
|
Updated
August 19, 2025
Get Your Pet is a unique platform that helps pet owners find new homes for their pets when they can no longer keep them. They focus on creating a smooth adoption process, connecting adopters directly with pet owners, and ensuring that every pet finds a loving family. If you see a charge from them, it’s likely for a subscription that allows you to access their services or listings.
Cancelling a subscription with Get Your Pet is relatively straightforward, typically requiring a user to follow clear online instructions. However, there may be minor complications if users encounter issues with customer support or specific account details.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Get Your Pet subscription.
How to Cancel Get Your Pet: Step by Step
If you purchased through getyourpet.com:
Visit getyourpet.com and log in to your account using your credentials.
Navigate to the Account Settings section.
Select Manage Subscriptions from the dropdown menu.
Locate your active subscription and click on Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your name at the top of the screen.
Select Subscriptions.
Find the Get Your Pet subscription in the list.
Tap on it and then select Cancel Subscription.
Confirm your cancellation by following the on-screen instructions.
If you purchased through Google Play:
Open the Google Play Store on your Android device.
Tap the menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Find your Get Your Pet subscription and tap on it.
Tap Cancel Subscription and follow the instructions to confirm.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the gear icon to access Account Settings.
Select Payments, then Manage Automatic Payments.
Find and select Get Your Pet from the list.
Click Cancel to stop future payments and confirm the cancellation.
How to Contact Get Your Pet
If you need assistance, here's how you can get in touch with Get Your Pet's support team.
Contact Customer Service Early: Call during off-peak hours, usually early morning or late evening, to avoid long wait times.
Be Polite but Firm: Use a calm and respectful tone, stating your intention clearly to cancel.
Ask for a Supervisor: If the representative is unhelpful, politely request to speak to a supervisor who may have more authority.
Document Everything: Keep records of all interactions, including names, dates, times, and what was discussed.
Utilize Email: Sometimes sending an email can be more effective than a phone call, allowing you to articulate your request clearly.
Timing Matters: Attempt to cancel right before the billing cycle to avoid complications or extra charges.
Use Social Media: Posting on platforms like Twitter or Facebook can escalate your issue and often leads to faster responses.
Leverage Online Reviews: Mentioning your intention to leave a public review can prompt quicker action from customer service.
Prepare a Script: Before contacting them, write down key points you want to cover to stay on track during the conversation.
Be Persistent: If your cancellation is initially denied, don't be afraid to insist or try again later.
Why Do People Request Refunds from Get Your Pet
Financial constraints due to unexpected expenses.
Lack of time to dedicate to pet care or activities.
Change in living situation such as moving or a new job.
Pet adoption or finding a new home for the pet.
Loss of interest in the services offered.
Negative experience with the service or support.
Difficulty navigating the platform or using the services.
Health issues affecting pet care obligations.
Subscription fatigue from having too many services.
Relocation to an area where services are not available.
Get Your Pet Refund Script
Script
Copy
Dear Get Your Pet, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Get Your Pet Refund Policy
Get Your Pet allows members to cancel their subscription at any time without penalties. Upon cancellation, all active listings will be removed, and members will not be charged for any subsequent months. Refunds for any unused portions of the subscription are not provided.
The Easiest Way to Get a Get Your Pet Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Get Your Pet—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious as Get Your Pet may implement strategies that complicate cancellation, such as requiring you to navigate through multiple steps on their website or extending the billing cycle. Review the terms of service closely for any clauses regarding minimum commitments or fees tied to early cancellations, as these can be hidden traps. Always check if you're able to deactivate automatic renewals to avoid unexpected charges.
Financial constraints due to unexpected expenses.
Lack of time to dedicate to pet care or activities.
Change in living situation such as moving or a new job.
Pet adoption or finding a new home for the pet.
Loss of interest in the services offered.
Negative experience with the service or support.
Difficulty navigating the platform or using the services.
Health issues affecting pet care obligations.
Subscription fatigue from having too many services.
Relocation to an area where services are not available.
Account username or email address
Subscription ID or order number
Reason for cancellation
Payment method used
Billing information
Date of subscription
Confirmation of cancellation request
Contact information
Any applicable terms and conditions
Before cancelling your Get Your Pet subscription, be aware that you will lose access to exclusive features like the ability to view and adopt available pets, as well as personalized matches based on your preferences. Additionally, any saved searches or profiles will be removed, making it more challenging to reconnect with potential pets in the future. If you have ongoing communications with pet sponsors, those will also end upon cancellation, so consider reaching out before making your final decision.
Get Your Pet allows members to cancel their subscription at any time without penalties. Upon cancellation, all active listings will be removed, and members will not be charged for any subsequent months. Refunds for any unused portions of the subscription are not provided.
To cancel your subscription for Get Your Pet, you will need your password to access your account. If you’ve forgotten your password, you can easily reset it using this link: [Reset password](https://getyourpet.com/reset-password). Once you log in, you can proceed with the cancellation process.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Get Your Pet subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Get Your Pet account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Get Your Pet online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Get Your Pet getyourpet.com GetYourPet GYPet GetYourPet.com
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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