Gloss Genius offers easy-to-use monthly subscription plans designed mainly for beauty and wellness professionals. Their standard plan at $24/month includes business essentials like online booking, a customizable website, client and inventory management, and payment processing. They also have higher plans with more features such as team management and marketing tools. Payments are typically charged monthly with no hidden fees, and they provide a smooth way to accept payments, including a point of sale system and options like Buy Now, Pay Later. If you see a charge from them, it's likely for one of these subscription plans that help businesses manage their appointments and payments efficiently.
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Cancelling a subscription on Gloss Genius is relatively straightforward, requiring the user to fill out a subscription cancellation form on their website with no cancellation fees involved. The process is simple and user-friendly, though it involves submitting a form rather than an immediate online button click, which adds a minor step.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Gloss Genius subscription.
How to Cancel Gloss Genius: Step by Step
If you purchased through GlossGenius.com:
- Log in to your GlossGenius account.
- Navigate to the account settings section.
- Select "Subscription" or "Billing" options.
- Look for a "Cancel Subscription" link or button.
- Click on the "Cancel Subscription" option.
- Follow any prompted steps, including filling out the cancellation form.
- Submit your cancellation request.
- Check your email for a confirmation of the cancellation.
- If you do not receive confirmation, contact customer support for assistance.
If you need assistance, here's how you can get in touch with Gloss Genius's support team.
Tips and Tricks for Getting a Gloss Genius Refund
- Contact customer support multiple times and remain polite but firm.
- Request escalation
- Use clear, concise language
- Document all interactions
- Cancel just before a billing cycle
- Use social media mentions
- Ask for email confirmation
- Check for backup payment methods
- Some users found success by disputing charges
Why Do People Request Refunds from Gloss Genius
- Unauthorized charges due to accounts being compromised or hacked, leading to fraudulent transactions.
- Refunds for unused marketing services where marketing messages were not sent or duplicates were charged.
- Lack of response or poor communication from GlossGenius regarding refund requests and payment disputes.
- Account holds and delays in releasing funds after identity verification, causing clients to lose access to earned money.
- Refund denials even when program faults or errors acknowledge service issues.
- Pressure to reimburse for fraudulent charges by the account holder after GlossGenius refunded clients.
- No refunds for cancellations or rescheduling according to some user policies, leading to customer dissatisfaction.
- Wanting to erase all data associated with their account.
- Deleting account to start fresh with a new account with the same email.
- Leaving current business to set up a new business or join another on GlossGenius.
- Clients who accidentally created a GlossGenius account.
Gloss Genius Refund Script
Script
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Dear Gloss Genius, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Gloss Genius Refund Policy
Gloss Genius allows users to cancel their subscription at any time without any cancellation fees. The cancellation requires filling out a cancellation form accessible directly from the user's Gloss Genius account, making the process simple and straightforward.
The Easiest Way to Get a Gloss Genius Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Gloss Genius—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.