Goalsetter is a service that helps kids and teens learn about money through tools like savings accounts, a special debit card called Cashola, investments, and fun educational games. They offer subscription plans where you pay $3.95 a month for the basic Goalsetter plan or $5.95 for the Gold plan, which includes investment options. Each subscription comes with one Cashola debit card for a kid, used for buying things online or in stores, but it can't be used internationally or at ATMs. Parents can set spending limits and manage the account, and there's a 30-day free trial to try out the service.
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The cancellation process for Goalsetter is somewhat involved, requiring users to manually close their accounts by removing funds, selling investments, and settling transactions. Users have reported difficulty in receiving timely support for cancellations, suggesting it is moderately hard but not impossible to cancel a subscription.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Goalsetter subscription.
How to Cancel Goalsetter: Step by Step
If you purchased through Goalsetter:
- Log in to your account at goalsetter.co.
- Go to the Account Settings section.
- Select Subscription or Billing options.
- Click on Cancel Subscription.
- Follow any prompts or instructions to confirm your cancellation.
If you need assistance, here's how you can get in touch with Goalsetter's support team.
Tips and Tricks for Getting a Goalsetter Refund
- Start the cancellation process early to avoid being caught in auto-renewal cycles.
- Keep tone polite but firm when communicating with customer service to avoid resistance.
- Request confirmation of cancellation in writing (email or chat) to have proof of cancellation.
- Use chat support or call center instead of email to get quicker responses and escalate the issue if needed.
- Escalate to a supervisor if the first line of support is unhelpful or refuses cancellation.
- Document all interactions including dates, names, and what was said, in case of disputes or recurring charges.
- Try canceling during business hours to ensure availability of full customer support team.
- Leverage social media mentions or posts tagging the company for faster resolution if traditional methods fail.
- Watch out for billing cycles and cancel just before the next billing date to avoid being charged for a new cycle.
- Check bank or card company options to dispute charges if the company continues billing after cancellation.
Why Do People Request Refunds from Goalsetter
- High fees or management fees that users find unreasonable or unfair.
- Dissatisfaction with customer service, including slow or unresponsive communication.
- Lack of clarity or confusion about how to use the app or service effectively.
- Achieving their financial goals meaning no longer needing the service.
- Preference for alternative financial tools or apps perceived as better or more beneficial.
- Technical issues or bugs that disrupt the user experience.
- Billing disputes or problems canceling subscriptions easily.
- Concerns about data privacy or security on the platform.
- Perceived over-promotion or aggressive marketing tactics that turn users off.
- Limited features or functionality compared to expectations.
Goalsetter Refund Script
Script
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Dear Goalsetter, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Goalsetter Refund Policy
Goalsetter's cancellation policy requires users to first remove all funds from their accounts, including debit cards, savings, goals, wallet, and investments. After cashing out and ensuring all transactions are settled, users can then close their account or specific financial service accounts through Account Management in the app. The subscription plans are $3.95/month for Goalsetter and $5.95/month for Goalsetter Gold, with a 30-day free trial available.
The Easiest Way to Get a Goalsetter Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Goalsetter—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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