GoCoCo is a food scanner app that helps you check how healthy your food is. It offers a free version and an optional free trial with no hidden fees, and you can choose to subscribe monthly, quarterly, or yearly to unlock more features. The app manages subscriptions through Google Play, so if you see a charge from them, it's probably your GoCoCo subscription. If you want to avoid charges, you can skip the trial or manage your subscription in your Google Play account.
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GoCoCo allows users to delete their account directly from the application by navigating to Menu -> My Profile -> Delete your account. This process appears straightforward and does not require contacting customer support or navigating complex steps, making it relatively easy for consumers to cancel their subscriptions or memberships.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a GoCoCo subscription.
How to Cancel GoCoCo: Step by Step
If you purchased through the GoCoCo app:
- Open the GoCoCo app.
- Go to the Me tab.
- Tap the gear icon in the upper-right corner.
- Tap Manage Subscription.
- If you don't see the Manage Subscription option, log out of the free account and log into your paid one.
- Follow the on-screen instructions to confirm your cancellation.
If you purchased through Apple App Store:
- Open the Settings app on your iOS device.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find your GoCoCo subscription and tap on it.
- Tap Cancel Subscription.
- Confirm cancellation when prompted.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the menu icon (three horizontal lines) in the top left corner.
- Select Subscriptions.
- Find your GoCoCo subscription and tap on it.
- Tap Cancel Subscription.
- Follow any on-screen instructions to confirm the cancellation.
If you need additional support:
- Open the GoCoCo app.
- Go to the Me tab.
- Tap Help & Support Center.
- Tap Contact Support.
- You can also email support at support@gococo.app.
If you need assistance, here's how you can get in touch with GoCoCo's support team.
Site
The site is not available.
Tips and Tricks for Getting a GoCoCo Refund
- Cancel immediately after subscribing to avoid forgetting and to ensure cancellation takes effect while access is still fresh.
- Use the desktop website to cancel, as mobile apps or other interfaces may limit cancellation options.
- Go directly to account settings—most successful cancellations are done there without needing customer service.
- Prepare for multiple cancellation attempts if the first doesn’t register; some users report having to repeat the process.
- Document your cancellation steps by taking screenshots or saving confirmation emails, to have proof in case of billing disputes.
- Contact customer support only if automatic cancellation fails; escalate politely but firmly.
- Avoid using the same payment method for renewal by disabling or deleting payment cards linked to the subscription after cancellation.
- Cancel well before the next billing cycle to avoid unexpected charges, ideally a few days in advance.
Why Do People Request Refunds from GoCoCo
- Numerous glitches in the system causing operational disruptions.
- Terrible payroll system with constant error messages that require waiting on support.
- Poor customer service due to high turnover in support staff and representatives lacking system and billing knowledge.
- Delays in handling change requests because of ticketing process failures, causing significant delays (e.g., 30 days).
- Billing information errors arising from support mistakes.
- Slow platform loading times negatively impacting user experience.
- Clunky user interface that lacks intuitive features, such as one-click completion.
- Frequent mobile app crashes and hangs, forcing users to rely on browser versions.
- Unresolved payroll errors leading to payment issues affecting operations.
GoCoCo Refund Script
Script
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Dear GoCoCo, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
GoCoCo Refund Policy
GoCoCo app allows users to close their accounts and cancel memberships by sending an email to the publisher expressing their wish to delete the account. Refund policies and detailed subscription cancellation terms are governed by the platform's (Google Play) standard refund and service terms, rather than specific policies stated by GoCoCo itself.
The Easiest Way to Get a GoCoCo Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from GoCoCo—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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