iHeartMedia offers a popular music and radio service called iHeartRadio with both free and paid options. For $4.99 a month, you can subscribe to iHeartRadio Plus, which lets you replay songs, save favorites, search for any song, and skip unlimited tracks. The $9.99 a month iHeartRadio All Access subscription adds features like creating your own music playlists, full playback control, and offline listening. If you don't pay, you can still enjoy lots of live radio stations and podcasts for free, so you might see a charge from them if you use these upgraded features.
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The cancellation process is straightforward with clear instructions provided on the iHeartMedia help site for each platform (web, iOS, Android, Amazon, Roku). It involves only a few steps, mostly through account settings or app stores, which is typical and not overly complex for users familiar with managing subscriptions online.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Google iHeartMedia subscription.
How to Cancel Google iHeartMedia: Step by Step
If you purchased through iHeart.com:
- Visit iHeart.com and log in to your account.
- Go to your account settings.
- Select Change Plan.
- Select Cancel Subscription.
- Confirm your cancellation by selecting Cancel Plan.
If you purchased through iTunes (iPhone/iPad):
- Open the Settings app on your device.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find and select iHeartRadio.
- Tap Cancel Subscription and confirm your choice.
If you purchased through Google Play (Android):
- Open the Google Play Store app.
- Tap the menu icon (three horizontal lines).
- Select Subscriptions.
- Find and select iHeartRadio.
- Tap Cancel Subscription and confirm your cancellation.
If you purchased through Amazon App Store:
- Open the Amazon App Store app.
- Log in to your account.
- Select Subscriptions.
- Find iHeartRadio and manage the subscription.
- Uncheck the Auto-renew option and select Save.
If you purchased through Roku:
- On your Roku device, press the Home button.
- Navigate to Manage Subscription for iHeartRadio.
- Select Cancel Subscription and follow the prompts to confirm.
If you purchased through Desktop/Laptop (Roku):
- Visit my.roku.com and log in to your account.
- Locate the Manage your subscriptions section.
- Select the Unsubscribe option for iHeartRadio.
If you need assistance, here's how you can get in touch with Google iHeartMedia's support team.
Email
The email is not available.
Site
The site is not available.
Tips and Tricks for Getting a Google iHeartMedia Refund
- Call customer support directly instead of relying on website cancellation to get personalized assistance.
- Be polite but firm using language like "I'm considering cancelling because of the cost" or "I no longer need the service" to elicit retention offers.
- Ask for retention discounts or offers explicitly; some users reported getting significant reductions by negotiating.
- Cancel right after a billing period starts or during a free trial's first few days to avoid charges and keep cancellation windows open.
- Set calendar reminders to cancel subscriptions a few days before renewal to avoid automatic charges.
- Use multiple escalation paths: if first-tier support declines cancellation, ask to be transferred to a supervisor or retention department.
- Check all platforms (iHeartMedia website, Google Play, Apple App Store) as subscriptions might be billed through different services and require separate cancellation.
- Monitor your bank statements and dispute charges with your bank if you encounter unauthorized or renewed billing after cancellation attempts.
- Uninstalling the app does NOT cancel a subscription, you must explicitly follow cancellation steps.
- Persistence is key: users noted that cancellation links can be hard to find and cancellation processes may require negotiating with automated systems or multiple customer agents.
Why Do People Request Refunds from Google iHeartMedia
- Unauthorized charges for services not used or wanted.
- Difficulty cancelling subscriptions despite multiple attempts over months.
- Poor customer service and communication, including no response to cancellation requests or emails.
- Erroneous billing disputes such as being charged despite proof of payment or unexpected high demands.
- Account management issues, including account lockouts and inability to access or manage subscriptions.
- Suspicion of fraudulent charges with lack of clarity or contact options to resolve.
Google iHeartMedia Refund Script
Script
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Dear Google iHeartMedia, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Google iHeartMedia Refund Policy
iHeartMedia (iHeartRadio) subscription cancellation policy states that if you cancel your subscription, it will stop at the end of the current billing cycle or free trial. Subscribers who signed up via iTunes/iOS App Store cancel through device settings or desktop App Store, while those signed up via Google Play Store, iHeart.com, Roku, or Amazon App Store follow specific platform links to cancel. This ensures no further charges beyond the current paid period.
The Easiest Way to Get a Google iHeartMedia Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Google iHeartMedia—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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