The Ultimate Step by Step Guide to Cancelling a Great Bones Subscription or Membership (greatbones.com)
By
Bella K.
|
Published
September 13, 2025
|
Updated
September 14, 2025
Great Bones offers a subscription service that focuses on providing personalized nutrition and fitness plans to help you achieve your health goals. They create tailored meal suggestions and workout routines based on your preferences and needs. If you’re getting billed by them, it’s likely for ongoing access to these customized plans and any additional support they provide to keep you motivated on your journey.
Cancelling a subscription involves a few steps and may require navigating customer service options, which can be somewhat cumbersome. However, users generally find the process manageable with clear instructions available online.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Great Bones subscription.
How to Cancel Great Bones: Step by Step
If you purchased through greatbones.com:
Visit greatbones.com and log into your account.
Navigate to the Account Settings or Subscriptions section.
Locate the subscription you wish to cancel.
Click on the Cancel Subscription button.
Follow the on-screen prompts to confirm cancellation.
If you purchased through PayPal:
Log into your PayPal account.
Go to the Settings icon (gear icon).
Select Payments.
Click on Manage Automatic Payments.
Find Great Bones in the list of merchants.
Select Cancel or Cancel Subscription.
Confirm the cancellation in the prompt.
If you purchased through Apple App Store:
Open the Settings app on your iPhone or iPad.
Tap your name at the top.
Select Subscriptions.
Find the Great Bones subscription.
Tap on it and select Cancel Subscription.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the profile icon at the top right.
Select Payments & subscriptions.
Tap on Subscriptions.
Find your Great Bones subscription.
Tap Cancel subscription.
Follow the prompts to confirm the cancellation.
If you purchased through Direct Billing:
Visit greatbones.com and log into your account.
Go to the Billing section.
Locate any active subscriptions.
Click on the Cancel link next to the subscription.
Follow the confirmation prompts to complete the cancellation.
How to Contact Great Bones
If you need assistance, here's how you can get in touch with Great Bones's support team.
Contact Customer Service: Call during off-peak hours, typically early mornings or late evenings, to reduce wait times.
Be Polite but Firm: Start the conversation with a friendly tone but clearly state your intention to cancel.
Use Specific Language: Say "I want to cancel my subscription" instead of asking if you can cancel.
Ask for Confirmation: Request an email confirmation of the cancellation during the call.
Escalate if Needed: If the representative is unhelpful, ask to speak to a supervisor.
Timing is Key: Try to cancel close to the end of your billing cycle to avoid additional charges.
Use Social Media: Mention your issue on platforms like Twitter to potentially get a quicker response.
Document Everything: Keep records of all communications, including dates, times, and names of representatives.
Check for Fees: Review your account for any cancellation fees and address them directly during the call.
Know Your Rights: Familiarize yourself with consumer protection laws to leverage if necessary.
Why Do People Request Refunds from Great Bones
Financial constraints - Tight budgets lead to cutting unnecessary expenses.
Unsatisfactory service - Customers feel the service does not meet their expectations.
Limited usage - Members find they are not using the service enough to justify the cost.
Change in lifestyle - Life events such as moving or job changes can affect membership needs.
Quality issues - Perception that the quality of offerings has declined.
Better alternatives - Finding a more appealing or cost-effective option elsewhere.
Difficulty in cancellation process - Frustration with a complicated cancellation procedure.
Preference for one-time purchases - Customers prefer to pay as they go rather than commit to a subscription.
Changes in personal goals - Shifting focus on fitness or health priorities alters membership necessity.
Lack of engagement - Failing to connect with community or resources offered.
Great Bones Refund Script
Script
Copy
Dear Great Bones, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Great Bones Refund Policy
Great Bones offers a flexible cancellation policy for its memberships, allowing subscribers to cancel at any time without incurring additional fees. Upon cancellation, membership benefits will remain active until the end of the current billing cycle.
The Easiest Way to Get a Great Bones Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Great Bones—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Great Bones may employ tactics like offering discounts for longer commitments or requiring you to jump through hoops—like contacting customer service—to cancel. While many subscription services allow cancellation at any time, it's essential to check for any hidden fees or minimum term agreements that could trap you. Always read the fine print to understand your rights and avoid unexpected charges.
Financial constraints - Tight budgets lead to cutting unnecessary expenses.
Unsatisfactory service - Customers feel the service does not meet their expectations.
Limited usage - Members find they are not using the service enough to justify the cost.
Change in lifestyle - Life events such as moving or job changes can affect membership needs.
Quality issues - Perception that the quality of offerings has declined.
Better alternatives - Finding a more appealing or cost-effective option elsewhere.
Difficulty in cancellation process - Frustration with a complicated cancellation procedure.
Preference for one-time purchases - Customers prefer to pay as they go rather than commit to a subscription.
Changes in personal goals - Shifting focus on fitness or health priorities alters membership necessity.
Lack of engagement - Failing to connect with community or resources offered.
Account email address
Account password
Subscription type
Billing information
Account number or ID
Reason for cancellation
Cancellation confirmation request
Date of last payment
Date of next scheduled payment
Customer service contact details
Before you cancel your Great Bones subscription, be aware that you will lose access to exclusive workout videos, meal plans, and personalized fitness tracking features. Additionally, if you are part of any ongoing challenges or programs, cancelling may prevent you from completing them. Consider whether you have any remaining credits or benefits that you will forfeit upon cancellation. Lastly, check the cancellation policy to ensure you are aware of any potential fees or notice periods.
Great Bones offers a flexible cancellation policy for its memberships, allowing subscribers to cancel at any time without incurring additional fees. Upon cancellation, membership benefits will remain active until the end of the current billing cycle.
To cancel your subscription with Great Bones, you will need to log in to your account, which requires your password. If you've forgotten your password, you can reset it by visiting this link: https://greatbones.com/reset-password. If you have any issues, feel free to reach out to their customer support for assistance!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Great Bones subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Great Bones account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Great Bones online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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