The Ultimate Step by Step Guide to Cancelling a Grokker Subscription or Membership (grokker.com)
By
Bella K.
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Published
Invalid Date
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Updated
August 12, 2025
Grokker is a wellness platform that offers on-demand videos for fitness, yoga, and mindfulness, helping people lead healthier lives. They provide a subscription service where you can access a library of classes anytime, so you can work out at home or find some peace of mind. If you see a charge from Grokker, it’s likely for your monthly subscription that gives you unlimited access to all their great content.
Cancelling a Grokker subscription generally requires users to navigate through their account settings, which may not be intuitive for everyone. Additionally, there may be follow-up confirmations needed that could complicate the process slightly.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Grokker subscription.
How to Cancel Grokker: Step by Step
If you purchased through grokker.com:
Log in to your Grokker account at grokker.com.
Navigate to your Account Settings by clicking on your profile icon in the top right corner.
Select Subscription from the menu options.
Look for the option labeled Manage Subscription.
Click on Cancel Subscription.
Follow the prompts to confirm the cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your name at the top of the Settings menu.
Select Subscriptions.
Find and tap on Grokker from the list of subscriptions.
Tap Cancel Subscription at the bottom of the screen.
Confirm your cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap the menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Find and tap on Grokker.
Tap Cancel Subscription.
Follow the on-screen instructions to complete the cancellation.
If you purchased through Amazon:
Log in to your Amazon account.
Go to Your Account from the main menu.
Select Your Memberships and Subscriptions.
Locate Grokker in the list of subscriptions.
Click on Manage Subscription.
Choose Cancel Subscription and confirm.
How to Contact Grokker
If you need assistance, here's how you can get in touch with Grokker's support team.
Document everything before you start the cancellation process, including dates, times, and names of representatives.
Use clear, concise language when communicating your intention to cancel—state that you wish to cancel your subscription directly.
Try to cancel early in the month to avoid being charged for the next billing cycle.
If using the website to cancel, navigate to account settings and look for cancellation options; sometimes it's hidden under 'manage subscriptions.'
Contact customer support through multiple channels—try chat, email, and phone to increase your chances of a favorable outcome.
When speaking to customer service, remain calm and polite; a friendly approach can help you get better results.
Be prepared with a specific reason for cancellation, such as 'financial reasons' or 'not enough time.' This may make them more willing to process your request.
If you are met with resistance, ask to escalate the issue to a supervisor for a quicker resolution.
Consider calling during off-peak hours for shorter wait times and more attentive service.
Use social media to publicly request cancellation if you encounter difficulties, as companies often respond faster to public queries.
If all else fails, dispute the charge with your bank or credit card company as a last resort.
Why Do People Request Refunds from Grokker
Cost - Membership fees may be perceived as too high.
Infrequent Use - Subscribers may not utilize the service often enough to justify the expense.
Content Variety - Lack of diverse or new content may lead to boredom.
Cancellation Process - Difficulty in canceling the subscription can frustrate users.
Technical Issues - Problems with the app or website access can drive users away.
Personal Changes - Life events, such as moving or changes in schedule, may affect access or interest.
Quality of Content - Perceived decline in the quality of workouts or classes offered.
Alternative Options - Availability of better or more affordable alternatives.
Limited Goals - Users may feel they have achieved their fitness goals and no longer need the service.
Lack of Community - Insufficient interaction or support from other users may lead to dissatisfaction.
Grokker Refund Script
Script
Copy
Dear Grokker, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Grokker Refund Policy
Grokker offers a straightforward cancellation policy, allowing members to cancel their subscription at any time through their account settings. Once canceled, access to the service will continue until the end of the current billing cycle, with no further charges incurred after that.
The Easiest Way to Get a Grokker Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Grokker—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious of any potential hurdles Grokker might put in place when trying to cancel your subscription. Some services can have hidden terms, such as requiring cancellations through specific channels or imposing notice periods. Always read the fine print in their cancellation policy to avoid unexpected fees or prolonged commitments.
Cost - Membership fees may be perceived as too high.
Infrequent Use - Subscribers may not utilize the service often enough to justify the expense.
Content Variety - Lack of diverse or new content may lead to boredom.
Cancellation Process - Difficulty in canceling the subscription can frustrate users.
Technical Issues - Problems with the app or website access can drive users away.
Personal Changes - Life events, such as moving or changes in schedule, may affect access or interest.
Quality of Content - Perceived decline in the quality of workouts or classes offered.
Alternative Options - Availability of better or more affordable alternatives.
Limited Goals - Users may feel they have achieved their fitness goals and no longer need the service.
Lack of Community - Insufficient interaction or support from other users may lead to dissatisfaction.
Account email associated with the subscription
Password for account verification
Subscription type (e.g., monthly, annual)
Order ID or transaction number
Billing information (credit card details)
Reason for cancellation
Date of last payment
Instructions from Grokker for cancellation process
Access to account dashboard for cancellation options
Before cancelling your Grokker subscription, be aware that you'll lose access to a vast library of workout videos, mindfulness sessions, and nutrition guides tailored to various fitness levels. Additionally, any saved progress on workout plans and personalized recommendations will be erased. Consider that Grokker often updates content regularly, so you may miss out on new classes and features. If you're on a free trial, remember to cancel before it converts to a paid subscription to avoid automatic charges.
Grokker offers a straightforward cancellation policy, allowing members to cancel their subscription at any time through their account settings. Once canceled, access to the service will continue until the end of the current billing cycle, with no further charges incurred after that.
Yes, you will need your password to cancel your Grokker subscription. If you've forgotten your password, you can easily reset it by visiting [this link](https://grokker.com/forgot-password). Once you've reset your password, you can log in and proceed with the cancellation process.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Grokker subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Grokker account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Grokker online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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