The Ultimate Step by Step Guide to Cancelling a Hard Motion Subscription or Membership (hardmotion.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Hard Motion is a company that helps you manage your fitness goals with personalized workout plans and nutrition advice. They offer easy subscription options, so you can choose a plan that fits your needs and budget. If you see a charge from them, it’s likely for your membership or a specific service you signed up for to keep you motivated and on track with your health journey.
The cancellation process is relatively straightforward but may involve navigating through several steps on the website. Users may encounter minor frustrations with locating the cancellation option, which is why it is rated a 3.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Hard Motion subscription.
How to Cancel Hard Motion: Step by Step
If you purchased through hardmotion.com:
Visit the Hard Motion website and log into your account.
Navigate to the **Account Settings** section.
Select **Subscriptions** from the menu options.
Locate your active subscription and click on **Manage Subscription**.
Click on **Cancel Subscription**.
Follow the prompts to confirm your cancellation.
If you purchased through Apple:
Open the **Settings** app on your iPhone or iPad.
Tap your name at the top of the screen.
Select **Subscriptions**.
Find and tap on the Hard Motion subscription.
Tap on **Cancel Subscription** and confirm your choice.
If you purchased through Google Play:
Open the **Google Play Store** app on your Android device.
Tap the **Menu** icon (three horizontal lines) in the upper-left corner.
Select **Subscriptions**.
Locate your Hard Motion subscription.
Tap on **Cancel Subscription** and follow the instructions to confirm.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the **Settings** icon (gear icon).
Select **Payments** and go to **Manage Automatic Payments**.
Locate Hard Motion in the list of merchants.
Click on **Cancel** to stop future payments.
If you purchased using a credit card directly:
Log into your Hard Motion account on their website.
Go to **Account Settings**.
Select **Billing History**.
Find the subscription in your billing history.
Click on **Cancel Subscription** and follow the cancellation prompts.
How to Contact Hard Motion
If you need assistance, here's how you can get in touch with Hard Motion's support team.
Document everything: Keep records of all interactions, including dates and names of representatives you speak to.
Call during off-peak hours: Try to reach customer service early in the morning or late in the evening to avoid long wait times.
Use assertive language: Be clear and direct about your intention to cancel. Phrases like "I want to cancel my subscription immediately" can be effective.
Be persistent: If the first representative is unhelpful, don’t hesitate to ask for a supervisor or to be transferred to a different department.
Mention better offers: If you’ve seen competitor pricing or offers, mention them during the call to leverage negotiation.
Utilize social media: Sometimes a public post on platforms like Twitter can prompt quicker action.
Request confirmation: After cancellation, ask for a confirmation email or number to prevent future billing issues.
Keep it calm and polite: A friendly demeanor can sometimes encourage representatives to help more than if you're confrontational.
Timing is key: Try to initiate cancellation at the beginning of a billing cycle to avoid being charged for another month.
Ask about hidden clauses: Inquire if there are lesser-known policies that could benefit you in the cancellation process, like prorated refunds.
Why Do People Request Refunds from Hard Motion
High Cost: Members find the subscription too expensive for the value received.
Lack of Usage: Members do not utilize the service or features enough to justify the expense.
Better Alternatives: Competitors offer similar services at a lower cost or with better features.
Poor Customer Service: Negative experiences with support lead to dissatisfaction.
Limited Content: Perception that available content is insufficient or not engaging.
Change in Financial Situation: Personal circumstances impact the ability to afford ongoing payments.
Technical Issues: Frequent glitches or problems affect usability and enjoyment.
Not Meeting Expectations: The service does not deliver as promised or fails to meet personal goals.
Subscription Fatigue: Members feel overwhelmed by multiple subscriptions and need to cut down.
Life Changes: Changes such as moving, new job, or family commitments alter priorities.
Hard Motion Refund Script
Script
Copy
Dear Hard Motion, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Hard Motion Refund Policy
Hard Motion allows members to cancel their subscription at any time through their account settings. Cancellations take effect immediately, and members will not be charged for subsequent billing cycles. However, any payments made prior to cancellation are non-refundable.
The Easiest Way to Get a Hard Motion Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Hard Motion—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious with Hard Motion, as they might employ tactics like requiring a notice period or inaccessibility to cancellation options once you start the process. Many subscription services have terms that lead to auto-renewals or early cancellation fees, which can lock you in longer than you'd like. Always read the fine print and check their cancellation policy thoroughly to avoid unexpected charges or complications.
High Cost: Members find the subscription too expensive for the value received.
Lack of Usage: Members do not utilize the service or features enough to justify the expense.
Better Alternatives: Competitors offer similar services at a lower cost or with better features.
Poor Customer Service: Negative experiences with support lead to dissatisfaction.
Limited Content: Perception that available content is insufficient or not engaging.
Change in Financial Situation: Personal circumstances impact the ability to afford ongoing payments.
Technical Issues: Frequent glitches or problems affect usability and enjoyment.
Not Meeting Expectations: The service does not deliver as promised or fails to meet personal goals.
Subscription Fatigue: Members feel overwhelmed by multiple subscriptions and need to cut down.
Life Changes: Changes such as moving, new job, or family commitments alter priorities.
Account Email used for the subscription
Password for account access
Subscription ID or order number
Billing address associated with the account
Payment method details (credit card or PayPal info)
Reason for cancellation (if required)
Contact information for customer service
Cancellation policy overview
Last billing date to confirm timing
Confirmation of cancellation request
Before cancelling your Hard Motion subscription, keep in mind that you will lose access to exclusive workout videos, personalized training plans, and community features that foster motivation and support. Additionally, if you are on a yearly plan, consider the potential loss of any discounted rates you may have enjoyed. Make sure to review any terms regarding cancellation notices to avoid unexpected charges, and remember that some content may become permanently unavailable once your subscription ends.
Hard Motion allows members to cancel their subscription at any time through their account settings. Cancellations take effect immediately, and members will not be charged for subsequent billing cycles. However, any payments made prior to cancellation are non-refundable.
To cancel your subscription with Hard Motion, you will need your password. If you can't remember it, you can reset it by visiting the following link: [Reset Password](https://hardmotion.com/reset-password). Once you have access to your account, you can easily proceed with the cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Hard Motion subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Hard Motion account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Hard Motion online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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