Headway Academy offers a learning app called Nibble that helps you learn new things in short, fun sessions, making it easy to fit knowledge into your day. They provide subscription plans that automatically renew, which you can cancel anytime before the renewal to stop future billing. You might see charges from them if you signed up for their app or website and have an active subscription. If you use a free trial and don't cancel, they will start billing you once the trial ends automatically.
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The cancellation process for Headway Academy subscriptions is straightforward, either through the app stores (Apple or Google Play) or through the website account page. Detailed instructions for cancellation are clearly provided by the service, making it easy for users to find and follow the necessary steps.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a headway-academy subscription.
How to Cancel headway-academy: Step by Step
If you purchased through the Headway website:
- Visit the Headway Academy website and log in to your account with your credentials.
- Navigate to the Account section.
- Find the option that says Cancel Subscription and click on it.
- Follow any prompts to confirm the cancellation of your subscription.
If you purchased through the Apple App Store:
- Open your iPhone's Settings.
- Tap on your name at the top.
- Select Subscriptions.
- Find and select the subscription for the Headway App.
- Tap on the Cancel Subscription option and confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the profile icon in the top right corner.
- Select Payments and subscriptions.
- Tap on Subscriptions and locate the Headway App.
- Tap on the Cancel subscription option and confirm the cancellation.
If you need assistance, here's how you can get in touch with headway-academy's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a headway-academy Refund
- Complete all cancellation feedback steps fully, as simply clicking unsubscribe in the app may not stop the subscription.
- Cancel at least 24 hours before the billing cycle ends to avoid being charged for the next period.
- Check for multiple or disguised charges on your credit card, as Headway may appear under different merchant names.
- If the in-app cancel button doesn’t work, cancel directly through your device’s subscription settings (iTunes/Apple ID or Google Play Store).
- Contact support via email or phone, but expect automated responses directing you back to the app or FAQ.
- Consider escalating by disputing charges via PayPal or your credit card provider, as refunds are rarely issued directly by Headway.
- Try deleting your account only after cancelling your subscription, since they may require cancellation first.
- Monitor billing carefully after cancellation in case charges continue and be prepared to escalate immediately.
- Timing is critical—cancel well before renewal dates to avoid unwanted charges.
- Users recommend acting quickly to dispute charges and avoid accumulating unwanted payments.
Why Do People Request Refunds from headway-academy
- Charges after free trial: Users often get billed automatically for a full subscription after the free trial ends, even if they tried to cancel in time.
- Difficulty cancelling: Many users report confusion or issues with the cancellation process, including deleting the app not stopping subscriptions.
- No reminders before billing: Customers complain they receive no prior warning or reminder before being charged.
- No or limited refunds: Headway Academy often does not issue refunds, particularly when the service is not delivered as expected or if the subscription auto-renews.
- Unfulfilled service expectations: Users are frustrated when the service promised is not delivered, which sometimes leads to refund requests.
- Automatic renewal confusion: Some users do not realize the subscription auto-renews and are surprised by the charges.
- Refunds subject to discretion: Refund approval depends on Headway Academy's policies and laws, making refunds uncertain.
headway-academy Refund Script
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Dear headway-academy, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
headway-academy Refund Policy
Headway Academy's cancellation policy states that canceling your subscription disables automatic renewal, but you retain access for the remainder of the current subscription period. Deleting the app does not cancel your subscription. To cancel, App Store subscribers must disable autorenewal in their Apple ID settings at least 24 hours before the period ends, while website subscribers can cancel through their account or support before the period ends. Refund requests for App Store purchases go through Apple, and website purchase refunds follow the Terms and Conditions.
The Easiest Way to Get a headway-academy Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from headway-academy—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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