Headway offers a service that provides daily book summaries, with a free option that gives you one summary per day chosen by them. If you subscribe to their Premium plan, you get unlimited access to their entire library of book summaries. The Premium subscription usually costs around $11 to $20 per month or $80 to $110 yearly, and they often offer a 7-day free trial before charging you. If you don't cancel at least 24 hours before the trial ends, or before your subscription renewal, your payment method will be automatically charged, which explains why you might see a bill from them.
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The cancellation process for Headway subscriptions is relatively straightforward, as users can cancel through their respective app store subscriptions or directly on the Headway website by logging into their account. The steps are clearly outlined and require only a few clicks, making it low difficulty but not the easiest since it requires navigation through menus.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Headway: Daily Book Summaries subscription.
How to Cancel Headway: Daily Book Summaries: Step by Step
If you purchased through Google Play:
- Open the Play Store App.
- Tap on the icon in the top right corner.
- Select Payments and subscriptions.
- Tap on Subscriptions and find the Headway app icon.
- Click on the Headway app icon and then tap on Cancel.
If you purchased through the Apple App Store:
- Go to your iPhone's Settings.
- Tap on your name at the top.
- Select Subscriptions.
- Find the Headway app subscription in the list.
- Tap on the subscription and then scroll down to tap Cancel.
If you purchased through the Headway website:
- Go to the Headway website.
- Log in using the same credentials as your app account.
- Navigate to the subscription settings or billing section.
- Select the option to cancel or deactivate automatic renewal.
- Confirm the cancellation as prompted.
If you need assistance, here's how you can get in touch with Headway: Daily Book Summaries's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Headway: Daily Book Summaries Refund
- Cancel quickly: Initiate cancellation as soon as you decide to stop using Headway to avoid charges.
- Document everything: Take screenshots of all cancellation attempts, confirmation pages, and communications with support.
- Use firm but polite language: Clearly state your dissatisfaction and request cancellation and refunds if applicable when contacting customer support.
- Escalate on multiple channels: Use email, in-app chat, Reddit posts, Twitter, and other social media to increase visibility of your cancellation requests.
- Mention misleading practices: Highlight deceptive UI elements, false advertising, or unexpected charges, such as automatic subscription activation after free trials.
- Do not complete surveys disguised as cancellation steps: Avoid extra hoops that delay or complicate cancellation.
- Dispute charges if needed: Threaten or follow through with disputes via PayPal, your credit card company, or financial institutions with evidence of misleading practices.
- Time your requests: Cancel shortly after renewal charges to stay within refund windows.
- Remove payment methods if cancellation fails: Block further charges by removing card or PayPal linked to the subscription (beware this might affect access and credit).
- Be aware deleting the app does not cancel subscription: You must cancel via App Store, Google Play, or Headway website directly.
- Contact support through their contact form: Use https://headway.co/contact or support@get-headway.com if self-cancellation fails.
- Repeated attempts may be necessary: Some users report needing to challenge charges multiple times and persistently follow up for refunds.
- Be prepared for unhelpful or no response: Customer service may be slow or unresponsive; public exposure on forums can help escalate.
- Know your renewal period: Cancel at least 24 hours before trial or subscription renewal to prevent unwanted charges.
Why Do People Request Refunds from Headway: Daily Book Summaries
- Refund issues: The app does not issue refunds for services they fail to deliver, leading to user frustration.
- Unauthorized billing: Users report being charged after canceling their subscriptions, even within the free trial period or immediately after signing up.
- Difficulty in canceling: Some users cannot successfully cancel their subscriptions or remove payment methods.
- Lack of support: No response from Headway support via email or social media, causing dissatisfaction.
- Perception of being scammed: Several users feel cheated due to charges after cancellation and refund refusals.
- App usefulness concerns: Users find the app not useful or meeting their expectations, leading them to delete it quickly.
- Confusing cancellation policies: Users miss the fine print about cancellation timing prior to renewal, resulting in unwanted charges.
- Financial hardship: Some users express frustration about charges during unemployment or difficult financial situations.
- Inability to export highlights or take personal notes: This limitation contributes to dissatisfaction though less explicitly tied to cancellations.
Headway: Daily Book Summaries Refund Script
Script
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Dear Headway: Daily Book Summaries, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Headway: Daily Book Summaries Refund Policy
Headway's subscription cancellation is managed through the platform you subscribed with; for iOS or Android app subscriptions, cancellation must be done via Apple iTunes/Apple settings or Google Play Store settings respectively. If you subscribed via their website, you can cancel the trial or auto-renewal by logging into your account on the site. Refunds are at Headway's discretion for website purchases, while app store subscriptions must request refunds through the respective app store support.
The Easiest Way to Get a Headway: Daily Book Summaries Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Headway: Daily Book Summaries—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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