How to Cancel a Hibachi Grill Express Subscription
The Ultimate Step by Step Guide to Cancelling a Hibachi Grill Express Subscription or Membership (hibachigrillexpress.com)
By
Bella K.
|
Published
September 6, 2025
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Updated
September 7, 2025
Hibachi Grill Express offers tasty Japanese cuisine with a focus on hibachi grilled dishes. They allow customers to enjoy delicious meals at their restaurants or order online for takeout. If you're seeing a bill from them, it might be for a meal you ordered or a subscription to their meal plan, which lets you enjoy their food regularly at a great price.
Cancelling a subscription can involve navigating through customer service or specific cancellation processes, which may not be straightforward. The level of difficulty can fluctuate based on the user's familiarity with the subscription service's policies.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Hibachi Grill Express subscription.
How to Cancel Hibachi Grill Express: Step by Step
If you purchased through the Hibachi Grill Express Website:
Go to the Hibachi Grill Express website: hibachigrillexpress.com.
Click on the Login button at the top right corner of the homepage.
Enter your email and password to access your account.
Navigate to the Account Settings section.
Select Subscriptions or Bills from the dropdown menu.
Locate the subscription you wish to cancel.
Click on Cancel Subscription next to the relevant subscription.
Follow the prompts to confirm the cancellation.
You should receive a confirmation email regarding the cancellation.
If you purchased through Apple (App Store):
Open the Settings app on your iPhone or iPad.
Tap your name at the top of the screen.
Select Subscriptions.
Find and tap on the subscription for Hibachi Grill Express.
Tap on Cancel Subscription.
Follow the on-screen instructions to confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap the Menu icon (three horizontal lines).
Select Subscriptions.
Find Hibachi Grill Express in your list of subscriptions.
Tap on it, then select Cancel Subscription.
Follow the instructions to confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Select Gear Icon (Settings) in the upper right corner.
Click on Payments tab.
Select Manage Automatic Payments.
Find Hibachi Grill Express from the list of merchants.
Click on the merchant, then select Cancel to stop future payments.
Confirm the cancellation when prompted.
If you purchased through a Gift Card:
Visit the Hibachi Grill Express website: hibachigrillexpress.com.
Log in to your account if necessary.
Navigate to the Customer Support section.
Find the contact information for customer support.
Contact customer support via email or phone to request cancellation of the gift card.
Provide any necessary information as requested by customer support.
Wait for confirmation of the cancellation from the support team.
How to Contact Hibachi Grill Express
If you need assistance, here's how you can get in touch with Hibachi Grill Express's support team.
Cancellation Policies: Complicated or frustrating cancellation processes.
Hibachi Grill Express Refund Script
Script
Copy
Dear Hibachi Grill Express, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Hibachi Grill Express Refund Policy
Hibachi Grill Express allows members to cancel their subscription at any time without incurring cancellation fees. However, it is recommended to cancel at least 24 hours before the next billing cycle to avoid being charged for the upcoming month.
The Easiest Way to Get a Hibachi Grill Express Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Hibachi Grill Express—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Hibachi Grill Express may use tactics like requiring multiple steps to cancel your subscription, making it seem more complicated than it is. Additionally, there could be terms in the fine print that impose early-cancellation fees or lock you into a certain period, potentially leaving you responsible for payments even if you decide to opt out. Always read the terms carefully to avoid unexpected charges.
High Prices: Customers feel the membership costs are too high compared to competitors.
Lack of Variety: Menu offerings may become repetitive or uninspired over time.
Poor Customer Service: Negative experiences with staff can lead to dissatisfaction.
Quality Issues: Perceived decline in food quality or freshness.
Location Inconvenience: Difficulty accessing the nearest restaurant location.
Changes in Personal Circumstances: Life events such as moving or budget constraints.
Health Changes: Dietary restrictions or health issues affecting meal choices.
Limited Hours: Inability to dine during operational hours.
Cancellation Policies: Complicated or frustrating cancellation processes.
Account number
Email address associated with the account
Billing information (credit card or payment method used)
Subscription type (e.g., monthly, yearly)
Reason for cancellation
Date of last payment
Contact phone number
Confirmation of cancellation request (if required)
Before canceling your Hibachi Grill Express subscription, be aware that you will lose access to exclusive discounts and special offers available only to members. Additionally, any accumulated rewards points may expire upon cancellation, which can affect your future savings. Consider how often you visit and if you truly benefit from the perks offered, as the cancellation may impact your dining experience.
Hibachi Grill Express allows members to cancel their subscription at any time without incurring cancellation fees. However, it is recommended to cancel at least 24 hours before the next billing cycle to avoid being charged for the upcoming month.
To cancel your subscription with Hibachi Grill Express, you will typically need to log in to your account, which requires your password. If you've forgotten your password, you can reset it by visiting [this link](https://www.hibachigrillexpress.com/reset-password). If you're having trouble, consider reaching out to customer support for further assistance.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Hibachi Grill Express subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Hibachi Grill Express account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Hibachi Grill Express online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests