The Ultimate Step by Step Guide to Cancelling a HiBob Subscription or Membership (hibobbie.com)
By
Bella K.
|
Published
August 11, 2025
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Updated
August 12, 2025
HiBob is a company that helps businesses manage their employees more easily. They offer a subscription service for things like payroll, benefits, and performance tracking all in one place. If you see a charge from them, it’s likely because your job uses their platform to handle these important HR tasks. It’s designed to make work life smoother for everyone!
Canceling a subscription to HiBob involves navigating through their platform or contacting support, which can be somewhat straightforward but may require some time depending on specific circumstances. The process might not be entirely clear, leading to potential frustration for the user.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a HiBob subscription.
How to Cancel HiBob: Step by Step
If you purchased through hibobbie.com:
Visit hibobbie.com and log in to your account.
Navigate to the Your Account section.
Click on Subscriptions or Billing.
Find the subscription you wish to cancel.
Click on Manage Subscription.
Choose the Cancel Subscription option.
Follow any on-screen prompts to confirm the cancellation.
You will receive a confirmation email for your cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top.
Select Subscriptions.
Find and select the HiBob Subscription.
Tap on Cancel Subscription.
Confirm your cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find the HiBob subscription.
Tap on Cancel subscription.
Follow the on-screen instructions to confirm cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to Settings (gear icon).
Select Payments from the menu.
Click on Manage Automatic Payments.
Find the HiBob entry.
Click on Cancel next to the subscription.
Confirm the cancellation on the pop-up window.
If you purchased through a different source:
Check your email for a confirmation from HiBob or the respective third-party service.
Follow the instructions provided in that email to access your subscription management.
Look for the Cancel Subscription link or option.
Confirm cancellation as prompted.
How to Contact HiBob
If you need assistance, here's how you can get in touch with HiBob's support team.
Gather all information related to your subscription before contacting support, including account details and billing history.
Use clear and concise language when communicating your request to cancel.
Contact customer support during off-peak hours for faster responses.
Request cancellation through multiple channels (email, chat, phone) to increase effectiveness.
Be polite but firm in your request. Express appreciation for the service but state you wish to cancel.
Ask for confirmation of cancellation and request any final billing statements immediately.
Utilize any trial period policies if applicable; mention you're currently not using the service.
Document all interactions for reference in case of disputes.
Be prepared to negotiate if they offer to lower your rate or provide incentives to stay.
Escalate your request to a supervisor if you experience any resistance in the cancellation process.
Check your bank statements following cancellation to ensure no further charges occur.
Share your experience on returning forums if you’ve successfully cancelled; others may benefit.
Why Do People Request Refunds from HiBob
Cost concerns: Users find the subscription too expensive.
Usage decline: Members no longer use the features offered.
Lack of satisfaction: Users feel the service does not meet their expectations.
Better alternatives: Competitors offer better features or pricing.
Business changes: Companies may downsize or change direction, impacting the need for the service.
Contract terms: Users are unhappy with the terms of service or contract length.
Poor customer support: Negative experiences with customer service lead to frustration.
Technical issues: Frequent bugs or software glitches hinder usability.
Redundant services: Members find overlapping features in other tools they use.
Company policies: Changes in privacy or data policies lead to concerns.
HiBob Refund Script
Script
Copy
Dear HiBob, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
HiBob Refund Policy
HiBob's cancellation policy allows members to cancel their subscription at any time before the next billing cycle. To avoid being charged for the subsequent period, users must submit their cancellation request at least five days prior to the billing date.
The Easiest Way to Get a HiBob Refund
If you're frustrated trying to cancel your subscription, membership, or bill from HiBob—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
While HiBob may allow cancellations, be cautious of potential hurdles like requiring a notice period or specific procedures that can delay immediate cancellations. Check for any hidden early-cancellation fees or contracts that lock you in for extended periods, as these can complicate your exit and lead to unexpected charges.
Cost concerns: Users find the subscription too expensive.
Usage decline: Members no longer use the features offered.
Lack of satisfaction: Users feel the service does not meet their expectations.
Better alternatives: Competitors offer better features or pricing.
Business changes: Companies may downsize or change direction, impacting the need for the service.
Contract terms: Users are unhappy with the terms of service or contract length.
Poor customer support: Negative experiences with customer service lead to frustration.
Technical issues: Frequent bugs or software glitches hinder usability.
Redundant services: Members find overlapping features in other tools they use.
Company policies: Changes in privacy or data policies lead to concerns.
Account Email: The email address associated with your HiBob account.
Account Password: Your account password for authentication.
Billing Information: Details about your current billing cycle or date.
Subscription Type: The specific plan or membership you wish to cancel.
Reason for Cancellation: Any specific reason you may need to provide for cancelling.
Confirmation Number: If applicable, any confirmation number from previous communications.
Contact Information: A phone number or alternate email for further communication if needed.
Previous Payment Method: Information about the payment method used for your subscription.
Company Policy: Awareness of HiBob’s cancellation policy or notice period.
Before cancelling your HiBob subscription, it's important to understand that you'll lose access to valuable HR features such as employee onboarding tools, payroll management, and performance tracking. Additionally, all historical data associated with your account may also be deleted, which could impact your reporting capabilities. Be sure to review your billing cycle, as you might still incur charges until the end of the current period. Finally, consider if there are any contractual obligations or penalties for early cancellation.
HiBob's cancellation policy allows members to cancel their subscription at any time before the next billing cycle. To avoid being charged for the subsequent period, users must submit their cancellation request at least five days prior to the billing date.
To cancel your HiBob subscription, you'll need to log into your account, which requires your password. If you've forgotten it, you can easily reset it by visiting this link: [Reset Password](https://hibobbie.com/reset-password). Unfortunately, there isn't a way to cancel through phone support or chat without your account credentials, so make sure you have your password handy!
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your HiBob subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your HiBob account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel HiBob online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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