The Ultimate Step by Step Guide to Cancelling a Highnote Subscription or Membership (highnote.fm)
By
Bella K.
|
Published
August 12, 2025
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Updated
August 13, 2025
Highnote is a cool platform that helps you easily manage your subscriptions and bills all in one place. It keeps track of what you're signed up for, sends reminders, and even helps you find ways to save on your services. If you've noticed a charge from them, it's probably because they offer handy tools to help you stay on top of your monthly payments and subscriptions!
Cancelling a subscription on Highnote involves navigating their website and locating the cancellation option, which may not be immediately obvious. While it's not overly complicated, it may require some time depending on the user’s familiarity with the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Highnote subscription.
How to Cancel Highnote: Step by Step
If you purchased through highnote.fm:
Visit the Highnote website: highnote.fm.
Log into your account using your email and password.
Navigate to the Account Settings section.
Select Subscriptions from the menu.
Locate the subscription you wish to cancel.
Click on the Cancel Subscription option next to the plan.
Follow the prompts to confirm your cancellation.
If you purchased through Apple (App Store):
Open the Settings app on your iPhone or iPad.
Tap on your name at the top to access Apple ID settings.
Select Subscriptions.
Find the Highnote subscription in the list.
Tap on the subscription and select Cancel Subscription.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap the profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Locate the Highnote subscription and select it.
Tap Cancel subscription and follow the prompts.
If you purchased through PayPal:
Log into your PayPal account.
Select Settings (gear icon).
Go to the Payments tab.
Click on Manage automatic payments.
Find the Highnote subscription and select it.
Click Cancel.
Follow any additional prompts to confirm cancellation.
How to Contact Highnote
If you need assistance, here's how you can get in touch with Highnote's support team.
Document Everything: Keep records of all communications, including dates and times.
Use Strong Language: Be clear and assertive in your request to cancel; use phrases like "I want to cancel my subscription immediately."
Contact Customer Support: Reach out via multiple channels: phone, email, and live chat to maximize your chances.
Ask for a Supervisor: If initial representatives are unhelpful, request to speak to a manager or supervisor who may have more authority.
Timing Matters: Call during non-peak hours, usually early mornings or late evenings, for shorter wait times.
Be Polite: Being courteous can sometimes yield better results; try saying "Thank you for your help" to establish rapport.
Indicate Financial Hardship: Mentioning personal financial issues may urge representatives to process your cancellation faster.
Public Posts: If ignoring your request, consider posting on social media to draw attention to your issue.
Follow Up: If you don't receive confirmation of cancellation, follow up persistently to ensure it's processed.
Know Your Rights: Familiarize yourself with consumer protection laws regarding subscription cancellations to empower your negotiation.
Why Do People Request Refunds from Highnote
Cost becomes prohibitively high or no longer justified.
Usage has significantly decreased over time.
Lack of features that meet changing needs.
Competitors offer better plans or services.
Technical issues and frequent bugs hinder user experience.
Customer support is inadequate or unresponsive.
Service is not user-friendly or intuitive.
Bad value proposition compared to what's being offered.
Life changes, such as moving or changing jobs.
Subscription is unwanted or forgotten about.
Highnote Refund Script
Script
Copy
Dear Highnote, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Highnote Refund Policy
Highnote offers a straightforward cancellation policy where members can cancel their subscription at any time. Upon cancellation, access remains active until the end of the current billing cycle, ensuring that users continue to enjoy their services until the period concludes.
The Easiest Way to Get a Highnote Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Highnote—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Highnote may use tactics such as requiring notice periods or presenting confusing cancellation processes to dissuade you from canceling immediately. Always check for any lingering terms that might lock you into a contract or impose fees for early termination, as these could complicate your ability to manage your subscription effectively.
Cost becomes prohibitively high or no longer justified.
Usage has significantly decreased over time.
Lack of features that meet changing needs.
Competitors offer better plans or services.
Technical issues and frequent bugs hinder user experience.
Customer support is inadequate or unresponsive.
Service is not user-friendly or intuitive.
Bad value proposition compared to what's being offered.
Life changes, such as moving or changing jobs.
Subscription is unwanted or forgotten about.
Account email address
Subscription plan details
Payment information
Last four digits of the payment method
Reason for cancellation
Confirmation of identity
Any outstanding balance
Previous billing cycle dates
Access to the account dashboard
Cancellation policy details
Before cancelling your Highnote subscription, consider that you'll lose access to premium features such as advanced analytics, custom branding, and enhanced collaboration tools. Additionally, any saved projects or content that rely on the subscription level may become inaccessible or revert to a basic version. Make sure to review your current projects and download any crucial content before finalizing the cancellation. Lastly, check if there are any promotional offers or trials available that could make it worthwhile to stay.
Highnote offers a straightforward cancellation policy where members can cancel their subscription at any time. Upon cancellation, access remains active until the end of the current billing cycle, ensuring that users continue to enjoy their services until the period concludes.
Yes, you'll need your password to cancel your Highnote subscription. If you don't remember your password, you can reset it by visiting [this link](https://highnote.fm/reset-password). Once you've reset your password, you'll be able to access your account and proceed with the cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Highnote subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Highnote account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Highnote online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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