Hims, Inc. is a health and wellness company that focuses on providing men with easy access to treatments for various issues like hair loss, skincare, and sexual health. They offer subscription plans that allow customers to receive products regularly, making it convenient to take care of their needs without running out. If you see a charge from Hims, it’s likely for one of these ongoing services you signed up for, designed to help you look and feel your best.
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Canceling a subscription with Hims, Inc. typically involves navigating an online process that can vary depending on the specific service. While it may not be extremely difficult, some users might find the process less straightforward.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Hims, Inc. subscription.
How to Cancel Hims, Inc.: Step by Step
If you purchased through the Hims website:
- Visit hims-inc.com and log in to your account.
- Navigate to the Account Settings section.
- Select Subscription from the menu.
- Find your current subscription plan.
- Click on Manage Subscription.
- Select Cancel Subscription.
- Follow the prompts to confirm cancellation.
- You will receive a confirmation email regarding your cancellation.
If you purchased through the Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find and tap on your Hims subscription.
- Tap Cancel Subscription.
- Confirm the cancellation when prompted.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the menu icon (three horizontal lines) in the upper left corner.
- Select Subscriptions.
- Find your Hims subscription in the list.
- Tap on it and select Cancel Subscription.
- Follow the instructions to complete the cancellation.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Settings (gear icon).
- Select Payments then Manage automatic payments.
- Find Hims, Inc. in the list and click on it.
- Click on Cancel to stop future payments.
If you need assistance, here's how you can get in touch with Hims, Inc.'s support team.
Tips and Tricks for Getting a Hims, Inc. Refund
- Be Direct: Start by clearly stating that you want to cancel your subscription at the beginning of the conversation.
- Use Live Chat: If available, use the chat feature on their website for quicker responses.
- Contact Late in the Day: Reach out during off-peak hours (late evening or early morning) for potentially shorter wait times.
- Ask for Confirmation: Request an email confirmation of your cancellation to avoid future charges.
- Document Everything: Keep records of all communications, including dates, times, and names of representatives.
- Express Frustration: If you encounter resistance, calmly mention that you've heard about difficulties from other users.
- Try Alternative Contacts: Look for contact emails or phone numbers not listed on the site; other users have found success through these.
- Escalate if Needed: If the representative is unhelpful, ask to speak to a supervisor or mention that you want to escalate the issue.
- Cancellation Incentives: Sometimes mentioning you are considering not renewing might prompt them to offer a discount to retain you.
- Timing Matters: Cancel just before your billing cycle to avoid being charged for the next period.
- Leverage Social Media: If you're not getting anywhere, mentioning it on Twitter or tagging their support can prompt quicker action.
- Check for a Cancellation Link: Some users have reported success by finding a hidden or less obvious cancellation link on the website.
- Share Specific Reasons: Sometimes sharing a personal reason for cancellation can make representatives more sympathetic.
- Be Persistent: If the first representative can’t help, don’t hesitate to call back or chat again until you find someone helpful.
Why Do People Request Refunds from Hims, Inc.
- High costs associated with ongoing memberships.
- Limited effectiveness of products leading to dissatisfaction.
- Better deals found with competitors.
- Changes in personal circumstances, such as financial hardships.
- Inconsistent product availability or delivery issues.
- Poor customer service experiences.
- Desire for more control over personal health management.
- Lack of tailored options suitable for individual needs.
- Issues with subscription management or navigation on website.
- Privacy concerns regarding personal data.
Hims, Inc. Refund Script
Script
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Dear Hims, Inc., Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Hims, Inc. Refund Policy
Hims, Inc. allows members to cancel their subscription at any time without facing cancellation fees. To terminate the membership, users must follow the cancellation instructions provided in their account settings or contact customer support. Any changes to the billing cycle will take effect after the current billing period.
The Easiest Way to Get a Hims, Inc. Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Hims, Inc.—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Start reclaiming your money today with Chargeback
HIMS HIMS INC HIMS.COM HIMS INCORPORATED HIMS ONLINE HIMS SUBSCRIPTION HIMS PHARMACY
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