The Ultimate Step by Step Guide to Cancelling a Hoof and Hound Subscription or Membership (hoofanhound.com)
By
Bella K.
|
Published
August 21, 2025
|
Updated
August 22, 2025
Hoof and Hound is a service that helps pet owners take care of their furry friends with convenient subscriptions for things like pet supplies and grooming services. When you sign up, you’ll get regular deliveries right to your door, making it easy to keep your pet happy and healthy. If you've noticed a charge from them, it's likely for one of those subscriptions. They make pet care simpler, so you can spend more time enjoying life with your pet!
Cancelling a subscription can be somewhat complex due to the potential need to navigate customer service channels. Users may experience delays or frustration if the process is not straightforward or clearly outlined on the website.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Hoof and Hound subscription.
How to Cancel Hoof and Hound: Step by Step
If you purchased through the Hoof and Hound website:
Visit hoofanhound.com and log into your account.
Navigate to the Account Settings section.
Select Manage Subscriptions.
Find the subscription you wish to cancel.
Click on Cancel Subscription.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email once your subscription is canceled.
If you purchased through Apple:
Open the App Store on your device.
Tap your profile icon in the top right corner.
Select Subscriptions.
Find the Hoof and Hound subscription in your list.
Tap Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Tap Subscriptions.
Locate the Hoof and Hound subscription.
Tap Cancel Subscription.
Follow the instructions to finalize the cancellation.
If you purchased through Amazon:
Go to the Amazon website or app.
Log into your account and go to Your Account.
Scroll to find Your Memberships and Subscriptions.
Locate the Hoof and Hound subscription.
Click Manage Subscription.
Choose Cancel Subscription.
Confirm cancellation to finalize the process.
How to Contact Hoof and Hound
If you need assistance, here's how you can get in touch with Hoof and Hound's support team.
Lack of time - No longer able to utilize services.
Change in interests - Shifting focus away from horse or pet care.
Relocation - Moving to an area without access to services.
Quality of service - Dissatisfaction with the products or support received.
Health issues - Personal or pet health problems affecting engagement.
Delivered value - Feelings that the subscription no longer offers suitable value.
Changes in pet ownership - Pet loss or changes in pet type.
Mismatched expectations - Service not aligning with initial promises.
Complicated cancellation process - Difficulty navigating the cancellation procedure.
Hoof and Hound Refund Script
Script
Copy
Dear Hoof and Hound, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Hoof and Hound Refund Policy
Hoof and Hound allows members to cancel their subscription at any time through their account settings. Any cancellation will take effect at the end of the current billing cycle, and members will not be charged for the next renewal period.
The Easiest Way to Get a Hoof and Hound Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Hoof and Hound—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when considering a subscription with Hoof and Hound, as they may implement tactics like requiring users to jump through multiple hoops to cancel, such as providing feedback or navigating a complicated cancellation process. Look for any fine print regarding contract commitments or early-cancellation fees that could lock you in for a longer period than expected. Always check their terms of service to ensure you fully understand the cancellation policy before subscribing.
Lack of time - No longer able to utilize services.
Change in interests - Shifting focus away from horse or pet care.
Relocation - Moving to an area without access to services.
Quality of service - Dissatisfaction with the products or support received.
Health issues - Personal or pet health problems affecting engagement.
Delivered value - Feelings that the subscription no longer offers suitable value.
Changes in pet ownership - Pet loss or changes in pet type.
Mismatched expectations - Service not aligning with initial promises.
Complicated cancellation process - Difficulty navigating the cancellation procedure.
Account email address
Account username
Subscription plan name
Billing address
Last payment date
Payment method (credit card, PayPal, etc.)
Reason for cancellation
Confirmation of cancellation request
Customer service contact number
Access to account settings
Before cancelling your Hoof and Hound subscription, be aware that you will lose access to exclusive content such as detailed care guides, member-only articles, and discounts on products. Cancelling may also impact your ability to join community forums or access expert advice sessions, which can be invaluable for both horse and dog owners. Additionally, review any cancellation policies to ensure you aren't charged any final fees or penalties. Consider whether you want to pause your subscription instead, which could save you from losing valuable resources.
Hoof and Hound allows members to cancel their subscription at any time through their account settings. Any cancellation will take effect at the end of the current billing cycle, and members will not be charged for the next renewal period.
To cancel your subscription with Hoof and Hound, you'll need to log into your account, which requires your password. If you've forgotten it, you can easily reset your password by visiting https://hoofanhound.com/reset-password. If you prefer, you can also contact their support team for assistance without needing to log in.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Hoof and Hound subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Hoof and Hound account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Hoof and Hound online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Hoof and Hound Hoof & Hound HOOFANDHOUND HOOF AND HOUND HOOF_HOUND hoofanhound.com Hoof&Hound
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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