House of Mars is a cool service that helps you keep track of your subscriptions and bills all in one place. They make managing your monthly expenses super easy, so you always know what you're paying for and when. If you’ve signed up for any of their services, you might notice a charge from them on your bill—it’s all about making your life simpler and cutting down on surprises!
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The cancellation process is relatively straightforward but may require navigating through several steps online. Some users might find it slightly frustrating if they encounter unexpected prompts or confirmatory messages.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a House of Mars subscription.
How to Cancel House of Mars: Step by Step
If you purchased through houseofmars.io:
- Visit the House of Mars website at houseofmars.io.
- Log in to your account using your email and password.
- Navigate to the Account Settings section.
- Select Subscription Management.
- Locate the Active Subscription that you want to cancel.
- Click on the Cancel Subscription button.
- Follow the on-screen prompts to confirm your cancellation.
- You will receive a confirmation email regarding your cancellation.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your name at the top to access your Apple ID.
- Select Subscriptions.
- Find and tap on House of Mars subscription.
- Tap on Cancel Subscription.
- Confirm your cancellation when prompted.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three lines) in the top left.
- Select Subscriptions.
- Locate your House of Mars subscription.
- Tap on Cancel Subscription.
- Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
- Log in to your PayPal account.
- Select Settings (gear icon) in the upper right corner.
- Click on Payments and then Manage Pre-approved Payments.
- Find House of Mars in the list.
- Click on Cancel to end the subscription.
If you need assistance, here's how you can get in touch with House of Mars's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a House of Mars Refund
- Call during off-peak hours—try early morning or late evening when wait times are shorter.
- Use a calm and polite tone when speaking with customer service; it can help in negotiating cancellation fees.
- Be direct and specific about wanting to cancel, stating that you are not interested in offers to keep your subscription.
- Ask for a confirmation email once your cancellation is processed; this serves as proof of cancellation.
- Record the call (if legally permissible) or note down the details of your conversation, including the representative's name and time of the call.
- Try online chat support if available; it may be quicker to get a response.
- Look for cancellation forms on their website that might facilitate the process.
- Mention you've had service issues—citing any problems can sometimes expedite the cancellation process.
- Escalate to a supervisor if the first representative cannot help; don't hesitate to ask.
- Cancel close to the billing date to prevent further charges while you sort out the cancellation.
- Be aware of promotions—sometimes mentioning that you’ll leave unless given an exclusive discount can work in your favor.
- Follow up with an email to ensure everything is confirmed properly post-call.
Why Do People Request Refunds from House of Mars
- High monthly fees
- Lack of quality content
- Infrequent updates
- Not enough variety in offerings
- Difficulty in navigating the platform
- Poor customer service experiences
- Found a cheaper alternative
- Temporary financial constraints
- Negative feedback from friends or reviews
- Change in personal interests
House of Mars Refund Script
Script
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Dear House of Mars, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
House of Mars Refund Policy
House of Mars allows members to cancel their subscription at any time. Members must submit their cancellation requests via the website or customer support, and any applicable billing will cease following the current billing cycle.
The Easiest Way to Get a House of Mars Refund
If you're frustrated trying to cancel your subscription, membership, or bill from House of Mars—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Start reclaiming your money today with Chargeback
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