Hover is a company that helps you manage things like domain names and related online services. When you get billed by them, it’s usually for a yearly subscription that covers your domain registration and any extra services you use. They offer easy payment options like credit cards, PayPal, and Apple Pay, and you can keep a card on file for automatic renewals so you don’t have to worry about missing a payment. If you ever want to check or update your billing info, you can do it easily through their online control panel.
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Canceling a subscription on Hover primarily involves turning off auto-renew for domains and mailboxes which is straightforward. The process is mostly self-service via the website with clear instructions, but users need to be aware there are no refunds or retroactive cancellations for domain registration time already paid, making the cancellation somewhat limited in effect.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Hover subscription.
How to Cancel Hover: Step by Step
If you purchased through Hover.com:
- Visit the Hover website and log into your account.
- Go to the "Account" section in the top menu.
- Select "Manage Subscriptions" from the drop-down menu.
- Locate the subscription or service you wish to cancel.
- Click on the "Cancel" button next to the subscription.
- Confirm the cancellation when prompted to finalize the process.
- Check your email for a confirmation of the cancellation.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to "Settings" (the gear icon) on the top right corner.
- Select "Payments" from the menu.
- Click "Manage Pre-approved Payments".
- Find Hover in the list of payments and click on it.
- Click on "Cancel" to stop future payments to Hover.
If you purchased through a credit card:
- Visit the Hover website and log into your account.
- Go to the "Account" section in the top menu.
- Select "Billing History" or "Manage Subscriptions".
- Identify the subscription to cancel.
- Click the "Cancel" button next to the subscription.
- Confirm the cancellation.
- Look for an email confirmation of the cancellation.
If you need assistance, here's how you can get in touch with Hover's support team.
Tips and Tricks for Getting a Hover Refund
- Toggle off auto-renew immediately to prevent future charges, as cancellation of current registration period is not possible.
- Cancel new domain registrations within 4 days of purchase since most cannot be canceled after that.
- Use direct language such as "I want to cancel" without negotiating to avoid retention pitches.
- Timing is key: cancel right before renewal dates to avoid additional billing.
- Escalate by calling customer support if online cancellation options are missing or hidden; multiple calls might be necessary.
- Be prepared to disconnect or disable DNS/Nameservers if you want the site offline after cancellation.
- Leverage payment methods by canceling linked cards if cancellation attempts fail, but inform Hover to stop billing.
- Document communication and ask for confirmation emails proving cancellation.
- Stay polite but firm to customer service representatives to maintain leverage and avoid unnecessary friction.
- Use community tips from forums like Reddit for latest workaround and successful cancellation stories.
Why Do People Request Refunds from Hover
- No longer need the domain or service
- Auto-renewal toggled off to prevent further charges
- Domain registration non-cancellable after a few days (most domain registrations final after 4 days except some domains)
- Want to stop their site from displaying by disconnecting DNS or parking the domain
- Canceling Hover mailboxes with the possibility of pro-rated refunds if within 365 days of purchase
- General dissatisfaction or changed needs may imply refunds or cancellations of email accounts if eligible
Hover Refund Script
Script
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Dear Hover, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Hover Refund Policy
Hover.com's cancellation policy states that domain registrations cannot be refunded or canceled for the unused registration time once purchased, except new domain registrations can be canceled within four days of registration for most extensions. Email accounts (Hover mailboxes) can be canceled in multiple ways with pro-rated refunds available within 365 days of purchase.
The Easiest Way to Get a Hover Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Hover—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.