The Ultimate Step by Step Guide to Cancelling a Hum Rideshare Subscription or Membership (humrideshare.com)
By
Bella K.
|
Published
September 12, 2025
|
Updated
September 13, 2025
Hum Rideshare is a service that helps drivers connect with passengers looking for rides, making carpooling easier and more efficient. They offer subscriptions that provide access to features like ride tracking and safety tools. If you're seeing a bill from them, it’s likely for a monthly subscription that helps you make the most of your ridesharing experience.
Canceling a subscription to Hum Rideshare can involve navigating through online account settings or making a phone call, which may be straightforward but could still lead to some confusion. The process is not overly complex, but potential pitfalls could make it moderately difficult for some users.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Hum Rideshare subscription.
How to Cancel Hum Rideshare: Step by Step
If you purchased through humrideshare.com:
Visit the humrideshare.com website.
Log in to your account using your credentials.
Navigate to the Account Settings section.
Locate the Subscriptions tab.
Find the active subscription you wish to cancel.
Click on the Cancel Subscription button next to it.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your name at the top of the screen.
Select Subscriptions.
Find and select your Hum Rideshare subscription.
Tap on Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Find and select your Hum Rideshare subscription.
Tap on Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to Settings (gear icon).
Select Payments and then Manage pre-approved payments.
Find the Hum Rideshare subscription.
Click on it and select Cancel.
Confirm the cancellation.
How to Contact Hum Rideshare
If you need assistance, here's how you can get in touch with Hum Rideshare's support team.
Tips and Tricks for Getting a Hum Rideshare Refund
Contact customer support during off-peak hours to reduce wait times and get faster service.
Use the chat feature if available; it often leads to quicker responses than phone calls.
Be polite but firm in your request; a courteous tone can lead to better outcomes.
Clearly state your intention to cancel and mention if services have not met your expectations.
Ask for a supervisor if the initial representative is unable to assist; escalation can sometimes yield better results.
Gather evidence of any service failures or problems; referencing these may support your case.
Request confirmation of cancellation in writing to ensure there are no future charges.
Check your payment method and dispute any unauthorized charges after cancellation.
Be aware of the cancellation window to avoid being charged for the next billing cycle.
Use social media to publicly express your cancellation if you're facing difficulties; companies often respond quickly to public complaints.
Look for time-sensitive offers or discounts; mentioning these may entice support to assist you better.
Document everything from conversations to cancellation confirmations for future reference.
Why Do People Request Refunds from Hum Rideshare
Lack of usage or infrequent rides
High monthly fees compared to other options
Unsatisfactory customer service experiences
Increased pricing in subscription plans
Change in personal circumstances such as moving or lifestyle changes
Technological issues with the app or platform
Better alternatives available in the market
Limited coverage area affecting accessibility
Concerns about safety or reliability
Promotional offers from competing services
Hum Rideshare Refund Script
Script
Copy
Dear Hum Rideshare, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Hum Rideshare Refund Policy
Hum Rideshare allows members to cancel their subscription at any time without incurring cancellation fees. However, any unused rides will expire at the end of the billing cycle.
The Easiest Way to Get a Hum Rideshare Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Hum Rideshare—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Hum Rideshare may implement tactics like requiring you to complete a minimum subscription period or imposing early-cancellation fees, which can make it costly to exit. Read through the terms thoroughly to identify any clauses related to auto-renewals or penalties, as these can trap you into a longer commitment than expected.
Lack of usage or infrequent rides
High monthly fees compared to other options
Unsatisfactory customer service experiences
Increased pricing in subscription plans
Change in personal circumstances such as moving or lifestyle changes
Technological issues with the app or platform
Better alternatives available in the market
Limited coverage area affecting accessibility
Concerns about safety or reliability
Promotional offers from competing services
Account Information: Username or email address associated with the account
Password: Password for account verification
Subscription Type: Details of the subscription or membership being canceled
Last Payment Date: Date of the most recent payment
Billing Cycle: Information on the billing cycle type (monthly, yearly, etc.)
Cancellation Policy: Familiarity with the cancellation terms and conditions
Customer Support Contact: Phone number or email for Hum Rideshare customer support
Confirmation Email: Email address where cancellation confirmation should be sent
Feedback: Reason for cancellation if required
Documentation: Any relevant account documentation or identification if needed
Before cancelling your Hum Rideshare subscription, be aware that you will lose access to key features like real-time vehicle tracking, roadside assistance, and vehicle diagnostics. Additionally, any accumulated rewards or credits may be forfeited upon cancellation. Consider checking your billing cycle, as cancelling mid-cycle could result in being charged for the current month. Lastly, if you're part of any promotional offers, ensure you understand the implications of cancellation on those terms.
Hum Rideshare allows members to cancel their subscription at any time without incurring cancellation fees. However, any unused rides will expire at the end of the billing cycle.
Yes, you will need your password to cancel your subscription with Hum Rideshare. If you can’t remember your password, you can reset it by visiting [this link](https://humrideshare.com/reset-password). This ensures the security of your account during the cancellation process!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Hum Rideshare subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Hum Rideshare account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Hum Rideshare online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
