The Ultimate Step by Step Guide to Cancelling a Human Touch Subscription or Membership (humantouch.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Human Touch offers a variety of massage chairs and wellness products designed to help people relax and feel better. They provide subscription services for those who want regular access to their products, which might show up as a billing charge. Their goal is to make relaxation easy and accessible, so you can enjoy the benefits of massage at home. If you've signed up for a subscription, that's why you might see a charge from them on your statement!
Canceling a subscription with Human Touch may require contacting customer service, which can be cumbersome. While not extremely difficult, it does involve steps that could be frustrating if information or support is lacking.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Human Touch subscription.
How to Cancel Human Touch: Step by Step
If you purchased through humantouch.com:
Go to the Human Touch website: humantouch.com.
Click on the Login button located at the top right corner.
Enter your Email and Password to access your account.
Once logged in, navigate to the Account Settings section.
Locate the Subscriptions area within the Account Settings.
Find the active subscription you wish to cancel.
Click the Cancel Subscription button next to the relevant subscription.
A confirmation prompt will appear. Confirm your cancellation by clicking Yes.
You will receive a confirmation email regarding your cancellation. Keep this for your records.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Find the Human Touch subscription in the list and tap on it.
Tap Cancel Subscription.
Confirm the cancellation in the pop-up menu.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Find the Human Touch subscription and tap on it.
Tap Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through Amazon:
Log in to your Amazon account.
Go to Your Account and select Memberships & Subscriptions.
Find the Human Touch subscription and click on it.
Select Manage Subscription.
Click Cancel Subscription.
Confirm your cancellation in the prompt that appears.
How to Contact Human Touch
If you need assistance, here's how you can get in touch with Human Touch's support team.
Contact customer service first via live chat or phone, as they may be more accommodating than email.
Be polite but firm when explaining that you wish to cancel.
Ask for a supervisor immediately if the first representative is not helpful.
Document all interactions, including names, dates, and details of the conversation.
Time your cancellation request at the end of the billing cycle to avoid being charged for the next month.
If prompted with retention offers, stick to your decision and reiterate your desire to cancel.
Use phrases like "I’ve done my research" or "I can find better options" to strengthen your case.
Consider submitting a dispute with your bank if attempts to cancel are unsuccessful.
If you receive a refund or credits, be sure to check for confirmation of cancellation to avoid future charges.
Share your experience in online forums to find additional support and tactics from other users.
Why Do People Request Refunds from Human Touch
High monthly fees that are no longer affordable.
Lack of use or time to enjoy the service.
Finding a more suitable alternative option.
Experiencing technical issues with the product.
Poor customer service experiences.
Desire to reduce monthly expenses overall.
Feeling that the service does not meet expectations.
Changes in personal circumstances, such as relocation.
Issues with billing or unauthorized charges.
Subscription auto-renewal without proper notice.
Health changes making the service unnecessary.
Not using the service as much as initially anticipated.
Human Touch Refund Script
Script
Copy
Dear Human Touch, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Human Touch Refund Policy
Human Touch offers users the ability to cancel their membership or subscription at any time. Subscribers can manage their accounts online and are advised to review specific terms regarding billing cycles and cancellation timelines to avoid any unwanted charges.
The Easiest Way to Get a Human Touch Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Human Touch—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when considering a subscription with Human Touch, as they may implement tactics like requiring advance notice for cancellations or presenting early-cancellation fees, which can trap you in a longer commitment than anticipated. Always read the fine print in the terms of service to ensure you understand any potential penalties or lock-in periods before signing up.
High monthly fees that are no longer affordable.
Lack of use or time to enjoy the service.
Finding a more suitable alternative option.
Experiencing technical issues with the product.
Poor customer service experiences.
Desire to reduce monthly expenses overall.
Feeling that the service does not meet expectations.
Changes in personal circumstances, such as relocation.
Issues with billing or unauthorized charges.
Subscription auto-renewal without proper notice.
Health changes making the service unnecessary.
Not using the service as much as initially anticipated.
Account Number or Username
Email Address associated with the account
Billing Information (credit card details)
Phone Number linked to the account
Reason for Cancellation
Previous Transaction Dates
Last Payment Amount
Subscription Plan Details
Terms and Conditions relating to cancellation
Before cancelling your Human Touch subscription, keep in mind that you will lose access to any exclusive content, features, and member-only discounts that enhance your experience. Additionally, consider the timing of your cancellation; if you’re on a billing cycle, cancelling just before the renewal date may prevent you from enjoying service until your next cycle. Make sure to review any potential cancellation fees or required notice periods, as these may affect your final billing. Lastly, check if your data or preferences will be retained for any future reinstated subscriptions.
Human Touch offers users the ability to cancel their membership or subscription at any time. Subscribers can manage their accounts online and are advised to review specific terms regarding billing cycles and cancellation timelines to avoid any unwanted charges.
To cancel your subscription with Human Touch, you will need your password for verification. If you've forgotten it, you can easily reset it by visiting [this link](https://www.humantouch.com/reset-password). Once you have access to your account, you can proceed with the cancellation. If you need further assistance, their customer support team is available to help!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Human Touch subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Human Touch account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Human Touch online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
HUMAN TOUCH HUMANTOUCH.COM HT PRODUCTS HT MERCHANDISE HUMANTOUCH ONLINE HUMANTOUCH INC.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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