Idaho Power provides electricity services and offers convenient billing options to make life easier for customers. You can sign up for Auto Pay to have your monthly bill automatically taken from your bank account, or choose Budget Pay to keep your monthly payments the same for easier budgeting. They also offer paperless billing, which sends your bill by email for fast access. Plus, you can support green energy right through your bill by subscribing to clean energy options or even donate to help neighbors in need.
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Idaho Power allows consumers to cancel their electric service online easily through their My Account login. The service can be stopped as early as 8 a.m. on the day requested without fees, showing low complexity.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Idaho Power subscription.
How to Cancel Idaho Power: Step by Step
If you purchased through Idaho Power:
- Log in to your Idaho Power account at idahopower.com.
- Navigate to the Manage My Account section.
- Select Stop Service from the available options.
- Fill out the online form to apply for stopping your service, entering the required information.
- Review and submit your request to stop the service.
- Contact Idaho Power's Customer Care at 208-388-2323 for immediate assistance or if you encounter any issues.
If you need assistance, here's how you can get in touch with Idaho Power's support team.
Email
The email is not available.
Tips and Tricks for Getting a Idaho Power Refund
- Always communicate proactively with Idaho Power rather than ignoring or ghosting them to avoid service disconnection.
- Set up a payment arrangement even if you cannot pay in full; making partial payments can prevent immediate shut off.
- Inform them of special circumstances such as having young children or toddlers in the home, as it may legally prevent disconnection.
- Request assistance programs like LIHEAP or ask about local utility assistance nonprofit programs (e.g., El-Ada) depending on your area.
- Use clear, polite but firm language emphasizing your effort to pay and need for temporary relief or cancellation.
- Escalate only if necessary after initial customer care contacts—for example, asking to speak to a supervisor if your situation is urgent.
- Timing matters: Customers have noted Idaho Power can be slow to disconnect, so use this time to negotiate payment plans or alternative solutions.
- Bringing the account fully current after being on payment arrangements is necessary to restore any suspended services, so plan accordingly.
- Avoid leaving bills unpaid without explanation as this leads to disconnects and reconnection fees.
- Document your communications to reference later if disputes arise.
Why Do People Request Refunds from Idaho Power
- Nonpayment of bill by due date leading to service disconnection.
- Payment issues such as dishonored checks or electronic payments with insufficient funds.
- Failure to pay required deposit for service continuation.
- Use of false information or misrepresentation to obtain service.
- Failure to pay according to payment arrangements made with Idaho Power.
- Wasting service through improper equipment or other means.
- Customer being a minor not legally competent to contract service.
- Tampering with or preventing access to the meter.
- Billing disputes including unexpected charges, charges for unoccupied properties, or tripled charges for minimally used rentals.
- Short payment windows and sending past bill information to collections too quickly.
- Service disconnections despite payment arrangements or pledges being in place.
- Electric shutoffs during extreme weather conditions without adequate notice or support.
- Poor customer service including communication problems, failure to update addresses, and refusal to reconnect power without additional fees.
- No credits or refunds provided for power outages caused by safety-related shutoffs (e.g., wildfire risk).
- Disincentives for rooftop solar customers due to lowered reimbursement rates.
Idaho Power Refund Script
Script
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Dear Idaho Power, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Idaho Power Refund Policy
Idaho Power does not charge any fees for stopping service. Once you request to stop your service, it may be disconnected as early as 8 a.m. on the requested day, and your final bill will be sent to the address on file or emailed if you are enrolled in paperless billing. Additionally, if a new customer requests service on the same date, the service can be transferred to their name without interruption.
For their community solar subscription, cancellation can occur due to outstanding payments, and customers need to contact the program administrator, Fleet Development, for modifications or ending their subscription.
The Easiest Way to Get a Idaho Power Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Idaho Power—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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