Imaginecurve offers a digital wallet called Curve that lets you connect all your debit and credit cards into one physical card. They have different subscription plans: a free basic plan and paid plans ranging from about £6 to £18 per month. These plans offer perks like fee-free foreign spending, cashback rewards, and the ability to undo past transactions for a certain number of days. So if you're seeing charges from Imaginecurve, it's likely for one of these Curve subscription plans that help simplify payments and save money on fees.
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The cancellation process is relatively straightforward for most subscription tiers where users can cancel directly in-app without fee, making it easy. For higher tiers requiring support team intervention, it is slightly more cumbersome, but still manageable by contacting support via app or email, thus a low difficulty score.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a imaginecurve subscription.
How to Cancel imaginecurve: Step by Step
If you purchased through the Curve app:
- Open the Curve app on your device.
- Go to the Profile section by selecting your profile picture.
- Tap on Settings.
- Select Manage subscription.
- Follow the prompts to cancel your subscription.
If you purchased through email:
- Compose an email to support@imaginecurve.com.
- Include the subject line Request to Cancel Subscription.
- Provide your account details and any relevant information.
- Send the email and wait for confirmation of cancellation.
If you need assistance, here's how you can get in touch with imaginecurve's support team.
Phone
The phone is not available.
Email
The email is not available.
Site
The site is not available.
Tips and Tricks for Getting a imaginecurve Refund
- Send a clear cancellation request via email, stating explicitly that you wish to cancel and that you do not owe any further payments.
- Block the card used for subscription payments to prevent further charges when support is unresponsive.
- Escalate by emailing complaints@imaginecurve.com if regular support emails and chats receive no reply.
- Time your cancellation close to the billing date to reduce the time window for withdrawal or further charges.
- Use firm and concise language such as “I hereby cancel my subscription effective immediately” and “do not charge any further payments.”
- Document all communication including emails, chat transcripts, and screenshots as proof of your cancellation attempts.
- Tweet or publicly comment on social media to attract company attention if customer support is ignoring you.
- Stop payments and confirm cancellation in writing to avoid continued billing disputes.
- Beware of vague support responses and don’t accept indefinite delays as a reason not to cancel.
Why Do People Request Refunds from imaginecurve
- Poor customer service with slow or no responses to cancellation requests.
- Difficulty canceling or downgrading subscriptions, often complicated by removed manual options and forced chatbot interactions.
- Perceived uselessness of the service leading to dissatisfaction with the subscription value.
- Unexpected or hidden fees, such as transaction fees around 2%, causing frustration.
- Technical issues including bugs and problems that remain unresolved.
- Removal of features that users found valuable, causing dissatisfaction.
- Complicated app interface making simple tasks harder.
- Issues with refunds, including delays and terms that customers find unacceptable.
- Concerns over predatory renewal practices, such as inability to cancel before renewal and forced charges.
- Frustration with communication and lack of clear updates on cancellation status.
imaginecurve Refund Script
Script
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Dear imaginecurve, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
imaginecurve Refund Policy
Imaginecurve's membership/subscription cancellation policy allows users to cancel their account at any time. Cancellation methods vary by subscription tier: Curve Pay and Curve Pay X can be cancelled in-app with no fee; Curve Pay Pro requires cancellation via support with no fee; Curve Pay Pro+ requires cancellation via support with a £59.99 fee if done within the first 6 months. Support can be contacted through the Curve app or via email at support@imaginecurve.com.
The Easiest Way to Get a imaginecurve Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from imaginecurve—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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