The Ultimate Step by Step Guide to Cancelling an Infinity Mice Subscription or Membership (infinitymice.com)
By
Bella K.
|
Published
September 10, 2025
|
Updated
September 11, 2025
Infinity Mice offers a subscription service that delivers high-quality, ergonomic computer mice right to your door. They focus on providing a comfortable and customized mouse experience for gamers and professionals alike. If you see a charge from them, it’s likely for your regular subscription that keeps your tech up-to-date with the latest designs and features.
Cancelling a subscription to Infinity Mice could be considered moderately difficult due to potential confusion surrounding the cancellation process and the need to navigate customer service options. Users may encounter challenges in finding the correct procedure, impacting their ability to cancel quickly.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Infinity Mice subscription.
How to Cancel Infinity Mice: Step by Step
If you purchased through Infinity Mice website:
Visit infinitymice.com.
Log into your account using your registered email and password.
Navigate to the Account Settings section.
Click on Subscriptions or Memberships.
Select the subscription you wish to cancel.
Click on the Cancel Subscription button.
Follow any prompts to confirm the cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your name at the top to access your Apple ID settings.
Select Subscriptions.
Find and select the Infinity Mice subscription.
Tap on Cancel Subscription.
Confirm your cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find the Infinity Mice subscription and select it.
Tap on Cancel subscription.
Follow the on-screen instructions to complete the cancellation.
If you purchased through PayPal:
Log into your PayPal account.
Select Settings (the gear icon).
Click on Payments.
Under Manage automatic payments, find Infinity Mice.
Select the subscription.
Click on Cancel.
Confirm the cancellation.
How to Contact Infinity Mice
If you need assistance, here's how you can get in touch with Infinity Mice's support team.
Tips and Tricks for Getting a Infinity Mice Refund
Document Everything: Keep records of every communication, including dates, times, and names of representatives.
Be Polite but Firm: Start the conversation with a friendly tone to encourage cooperation, but be assertive about your intent to cancel.
Use Direct Contact: Call customer service instead of using email or chat; this often leads to quicker resolutions.
Reference Competitors: Mention how competitors offer better pricing or flexibility to strengthen your case.
Ask for Alternatives: If they offer to downgrade or pause your subscription, consider this instead of outright cancellation.
Timing Matters: Try to call on a weekday morning when call volumes are lower.
Escalate When Necessary: If the first representative cannot assist, politely ask to speak with a supervisor.
Know Your Rights: Familiarize yourself with consumer protection laws that may apply to subscription cancellations.
Use Social Media: Sometimes posting about your issue on Twitter or Facebook can prompt a quicker response.
Make it Clear: State your cancellation explicitly without ambiguity to avoid confusion.
Threaten to Dispute Charges: If they refuse to cancel, mention that you may dispute the charges with your bank or credit card company.
Utilize Cancellation Scripts: Prepare and rehearse what you want to say beforehand to stay focused during the call.
Follow Up in Writing: After cancellation, send a confirmation email to ensure it is documented that your request was fulfilled.
Seek Support from Others: Join forums to see if others have successfully navigated cancellations for additional tips and support.
Keep Calm under Pressure: If faced with pushback, don’t lose your cool; remaining calm can often lead to better outcomes.
Why Do People Request Refunds from Infinity Mice
Lack of usage - Users find they don’t use the product as much as anticipated.
High costs - Users may feel the membership is too expensive for the benefits received.
Unsatisfactory customer service - Negative experiences with support can lead to cancellations.
Changing interests - Users may develop new preferences that don't align with the services offered.
Product issues - Problems with quality or performance may prompt cancellations.
Time constraints - Users may find they no longer have time to engage with the service.
Competing products - Better options from competitors can result in cancellations.
Personal financial changes - Users may need to cut expenses due to budget changes.
Subscription fatigue - Too many subscriptions can lead to a desire to simplify.
Difficulty in canceling - Frustration with the cancellation process can trigger immediate cancellations.
Infinity Mice Refund Script
Script
Copy
Dear Infinity Mice, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Infinity Mice Refund Policy
Infinity Mice allows members to cancel their subscription at any time through their account settings. Once canceled, members will retain access to their subscription benefits until the end of the current billing cycle, at which point they will not be charged again.
The Easiest Way to Get a Infinity Mice Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Infinity Mice—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as some subscription services, including Infinity Mice, may implement gimmicks like requiring you to jump through multiple hoops to cancel, such as filling out forms or contacting customer support. It's also crucial to check for hidden terms like early-cancellation fees or minimum commitment periods that could trap you in a longer contract. Always read the fine print to avoid unexpected charges if you decide to cancel.
Lack of usage - Users find they don’t use the product as much as anticipated.
High costs - Users may feel the membership is too expensive for the benefits received.
Unsatisfactory customer service - Negative experiences with support can lead to cancellations.
Changing interests - Users may develop new preferences that don't align with the services offered.
Product issues - Problems with quality or performance may prompt cancellations.
Time constraints - Users may find they no longer have time to engage with the service.
Competing products - Better options from competitors can result in cancellations.
Personal financial changes - Users may need to cut expenses due to budget changes.
Subscription fatigue - Too many subscriptions can lead to a desire to simplify.
Difficulty in canceling - Frustration with the cancellation process can trigger immediate cancellations.
Account email address
Account password
Subscription ID or Order Number
Payment method used
Billing information
Reason for cancellation
Date of cancellation request
Contact information
Confirmation of previous payments
Customer support contact number
Before cancelling your Infinity Mice subscription, be aware that doing so will immediately revoke your access to exclusive features such as custom mouse settings, premium support, and future software updates. Additionally, any bonuses or loyalty rewards accrued during your membership may be forfeited. Consider whether you’d prefer to switch to a different plan instead of completely cancelling, as this might allow you to retain some benefits. Lastly, check if there are any cancellation fees or notice periods that could affect your final billing cycle.
Infinity Mice allows members to cancel their subscription at any time through their account settings. Once canceled, members will retain access to their subscription benefits until the end of the current billing cycle, at which point they will not be charged again.
To cancel your subscription with Infinity Mice, you will need your password to access your account settings. If you can't remember your password, you can easily reset it using this link: [Reset Password](https://infinitymice.com/reset-password). This step ensures your account security while making changes to your subscription.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Infinity Mice subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Infinity Mice account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Infinity Mice online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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