International Sports Sciences Association (ISSA) offers a variety of personal training certifications, specialization programs, and continuing education courses to help people become fitness professionals or improve their skills. They also provide bundles and programs in different languages including Spanish. If you see a charge from ISSA, it's likely from paying for one of these courses or certification programs. They handle billing through their Student Financial Services, which manages payment processing and offers financial solutions, and they add applicable taxes and fees at checkout.
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The cancellation process for ISSA is relatively straightforward, requiring the user to email support with their cancellation request within a 7-day eligibility window. The process is easy but limited to early cancellation and takes 5-10 business days for processing, resulting in a low difficulty overall.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a International Sports Sciences Association subscription.
How to Cancel International Sports Sciences Association: Step by Step
If you purchased through the ISSA website:
- Determine your eligibility: Ensure you are within the 7-day cancellation window from the date of purchase and have not attempted the final exam.
- Prepare your cancellation request: Write an email including your full name, account details, and the request to cancel your membership.
- Send your cancellation request: Email support@issaonline.com with your cancellation request.
- Wait for processing: Allow 5-10 business days for your cancellation to be processed. Refunds will be issued using your original payment method.
- Confirm cancellation: Check your email for confirmation that your membership or subscription has been canceled.
If you purchased through a gift card:
- Check eligibility: Determine if the gift card has any specific terms regarding refunds or cancellations.
- Contact support: Reach out to the ISSA support team via email at support@issaonline.com to inquire about cancellation or refund options related to your gift card purchase.
If you need assistance, here's how you can get in touch with International Sports Sciences Association's support team.
Tips and Tricks for Getting a International Sports Sciences Association Refund
- Contact the Success Coach or billing department directly and be persistent with cancellation requests.
- Submit cancellation requests in writing (email) to create a paper trail and have proof of communication.
- Make cancellation requests within the 7-day window to avoid difficulty.
- If past the cancellation window, negotiate for stopping future payments even if refunds are not possible.
- Be firm in communication, using clear language like "I am requesting immediate cancellation and to stop all future charges." Avoid excessive politeness that can be ignored.
- If unauthorized charges occur after cancellation requests, dispute charges with your bank or credit card company as some users have done.
- Consider closing or freezing payment methods if charges persist, but be mindful this can affect credit and legal standing.
- Escalate by threatening to file complaints with consumer protection agencies or the Better Business Bureau if ignored.
- Timing tips: try cancelling early in the week and during business hours for faster human response rather than weekends or holidays.
- Some users publicly share their issues on forums like Reddit to gain leverage or prompt company response.
Why Do People Request Refunds from International Sports Sciences Association
- Cancellation within 7 days: Customers want refunds if they request cancellation within 7 days of purchase and have not attempted the final exam.
- Dissatisfaction with course content: Some feel the program/course was not as promised or expected.
- Billing issues: Unauthorized or confusing billing practices cause cancellation requests.
- Lack of job placement assistance: Complaints about ISSA not helping secure jobs despite certification.
- Confusion about refund and cancellation policies: Customers find the cancellation window and refund rules restrictive or confusing.
- Financial hardship: Some customers request cancellation due to not being able to afford the program.
- Misleading information: Complaints about being misled on costs, military/VA benefits, or full coverage claims.
- Customer service and communication issues: Difficulty reaching support or confusion around cancellation processes.
- Course expiration and extension policies: Issues with unexpected additional fees or dissatisfaction with course expiration period.
International Sports Sciences Association Refund Script
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Dear International Sports Sciences Association, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
International Sports Sciences Association Refund Policy
The International Sports Sciences Association (ISSA) allows students to cancel their membership or enrollment within 7 days of enrollment only. If more than 7 days have passed, students are encouraged to contact the Student Success team to explore options such as extending course completion time or possible payment plan modifications.
The Easiest Way to Get a International Sports Sciences Association Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from International Sports Sciences Association—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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ISSA ISSAOnline ISSA International Sports Sciences Association ISSA cert International Sports Sciences Association ISSAPayment ISSANet ISSA Charge
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