IP2Location is a service that provides information about where an IP address is located in the world. They offer different subscription plans starting with a free plan, which lets you do a limited number of location lookups each month. Paid plans offer more lookups, better data, and priority support, with monthly billing and charges if you go over your limit. You might see a bill from them if you use their API to find IP details for your website or app and go beyond the free or paid plan limits.
Difficulty
12345678910
Easy Medium Very Hard
The cancellation process is straightforward and can be done anytime through the user's account area on the website, making it easy and quick to complete with immediate effect.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a ip2location subscription.
How to Cancel ip2location: Step by Step
If you purchased through ip2location.io:
- Log in to your account at ip2location.com/log-in.
- Navigate to the **Account Settings** section of your account dashboard.
- Look for the **Close Account** option.
- Follow the prompts to confirm your account cancellation. Note that this action will take immediate effect.
- If you want to keep your account but not continue with the subscription, consider downgrading to the **Free plan** before cancellation.
If you need assistance, here's how you can get in touch with ip2location's support team.
Email
The email is not available.
Tips and Tricks for Getting a ip2location Refund
- Contact support multiple times using different communication channels like email and chat to ensure your request is acknowledged.
- Use clear and firm language stating you want your subscription canceled immediately and request confirmation of cancellation in writing.
- Document and save all correspondence with the company to have proof if there is any dispute.
- Request escalation to a supervisor or manager if frontline support is unhelpful or delays cancellation.
- Cancel right before renewal date to minimize chances of being charged for another period.
- Check for any specific cancellation forms or procedures on the website or through customer support and follow them exactly.
- Be prepared to dispute charges with your bank or credit card provider if unauthorized payments continue after cancellation request.
Why Do People Request Refunds from ip2location
- Too much focus on acquisition over retention, neglecting loyal customers.
- Failure to deliver the same value as when customers first subscribed.
- Lack of options for customers to change or edit their subscription.
- Increases in subscription prices without added value.
- Customers do not use the products after subscribing.
- Customers trying to cut down on costs.
- Customers find a cheaper competitor.
- Customers find a competitor offering better services or products.
- Poor customer experience, such as slow or unresponsive customer service.
ip2location Refund Script
Script
Copy
Dear ip2location, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
ip2location Refund Policy
IP2Location allows users to cancel their subscription anytime from their account area, with the cancellation taking immediate effect. Upon cancellation, all unused queries are forfeited without refund. This policy ensures clarity on immediate cessation of service and no proration or refunds for unused queries.
The Easiest Way to Get a ip2location Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from ip2location—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
IP2Location IP2Location.io IP2Location API IP2Location Service IP2Location Geolocation
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.