The Ultimate Step by Step Guide to Cancelling a japansdates Subscription or Membership (japansdates.com)
By
Bella K.
|
Published
July 17, 2025
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Updated
July 1, 2025
Japansdates is an online dating platform that focuses on helping people make meaningful connections and learn about different cultures. The way it works is that users buy credits, which they use to send messages, emails, and other types of communication on the site. So, if someone sees charges from Japansdates, it’s likely because they bought credits to interact with others. There aren't traditional subscriptions mentioned, just this pay-as-you-go credit system.
Users report difficulty canceling the subscription despite following the website's cancellation guidelines, indicating the process is non-intuitive and prone to failure. Many resort to canceling payment methods due to unsuccessful cancellation attempts, suggesting a high level of difficulty.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a japansdates subscription.
How to Cancel japansdates: Step by Step
If you purchased through Credit Card:
Log in to your account on japansdates.com.
Go to the "Account Settings" or "Membership" section.
Look for an option that says "Manage Subscription" or "Cancel Membership".
Follow the prompts to confirm the cancellation.
Check your email for a confirmation of cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to "Settings" and then "Payments".
Click on "Manage Automatic Payments".
Find japansdates.com in the list and select it.
Select "Cancel" to stop future payments.
If you purchased through App Store (iOS):
Open the Settings app on your iPhone/iPad.
Tap on your name at the top.
Select "Subscriptions".
Find japansdates and tap on it.
Select "Cancel Subscription" and confirm the cancellation.
If you purchased through Google Play (Android):
Open the Google Play Store app.
Tap on the menu icon (three horizontal lines) in the top-left corner.
Select "Subscriptions".
Find japansdates and select it.
Tap "Cancel Subscription" and confirm the cancellation.
How to Contact japansdates
If you need assistance, here's how you can get in touch with japansdates's support team.
Cancel your payment card immediately to stop further charges if the company refuses to acknowledge cancellation requests.
Follow the cancellation instructions provided on the site, even if they seem ineffective, just to have proof of attempt.
Use precise, formal language in cancellation requests, explicitly stating you want to terminate and not renew the subscription.
Document all communication with the company including dates and times of attempts to cancel.
Avoid relying on fake or temporary email accounts provided by the service for cancellation as these often don’t work.
Escalate by contacting your bank or card issuer to dispute charges or block future payments from the merchant.
Timing matters: Cancel before the renewal date and regularly check billing statements to catch unwanted charges early.
Look for community advice specifically on scams and problematic subscription cancellations on forums like Reddit’s r/Scams for tailored strategies.
Consider requesting profile deletion but be prepared for potential refusal or ignoring by customer service.
Be ready to seek legal or consumer protection assistance if repeated attempts to cancel or stop charges fail.
Why Do People Request Refunds from japansdates
Fake or AI-generated profiles: Many profiles appear to be operated by AI or are otherwise fake, leading to disappointment.
Non-Japanese profiles: Users find that most women are not actually Japanese but from other countries like China or Kazakhstan.
High costs and expensive credits: The site charges high fees for messaging and media, sometimes costing users over $100 per day.
Immediate sexual conversation starters: Many women supposedly start conversations with sexual content immediately, which frustrates users.
Unresponsive customer service: Requests to cancel subscriptions or delete profiles are often ignored or met with no response.
Subscription auto-renewal problems: Difficulty in canceling subscriptions due to automatic refill of credits and ongoing charges.
Frustration with censorship: The app censors addresses and phone numbers, making genuine dating difficult or impossible.
General feeling of being scammed: Users often feel the site is a scam or designed only to make them spend money without real connections.
japansdates Refund Script
Script
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Dear japansdates, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
japansdates Refund Policy
JapanDates.com does not have a clearly accessible official cancellation policy on their website. User reviews indicate difficulty in canceling subscriptions, with some users reporting challenges in stopping automatic billing and lack of responsiveness from customer service. It is generally advised to contact the company directly via their provided contact options or through your payment provider for subscription cancellation.
The Easiest Way to Get a japansdates Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from japansdates—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Japansdates may have pitfalls such as difficulty in profile deletion after cancellation requests and high charges for certain interactions, which users should be wary of. While there is no clear public cancellation policy or early-cancellation fees openly stated, user reviews suggest there might be issues with fully cancelling accounts or stopping charges effectively. It's important to be cautious and contact support directly at support@japansdates.com if you want to cancel, but be prepared for potential resistance or delays.
Fake or AI-generated profiles: Many profiles appear to be operated by AI or are otherwise fake, leading to disappointment.
Non-Japanese profiles: Users find that most women are not actually Japanese but from other countries like China or Kazakhstan.
High costs and expensive credits: The site charges high fees for messaging and media, sometimes costing users over $100 per day.
Immediate sexual conversation starters: Many women supposedly start conversations with sexual content immediately, which frustrates users.
Unresponsive customer service: Requests to cancel subscriptions or delete profiles are often ignored or met with no response.
Subscription auto-renewal problems: Difficulty in canceling subscriptions due to automatic refill of credits and ongoing charges.
Frustration with censorship: The app censors addresses and phone numbers, making genuine dating difficult or impossible.
General feeling of being scammed: Users often feel the site is a scam or designed only to make them spend money without real connections.
Full name associated with the japansdates account
Email address used for registration
Username or member ID (if applicable)
Billing information (such as last 4 digits of payment method, if needed for verification)
Reason for cancellation (sometimes required in support requests)
Details of the subscription/membership you want to cancel (such as plan name or type)
Request to confirm cancellation in writing (to ensure the cancellation is processed)
Before cancelling a subscription, membership, or bill for Japansdates, understand that cancelling will immediately stop your access to premium features such as messaging, special profile visibility, and other paid services. You will no longer be able to communicate freely with members or use tokens that are part of your subscription. Consider that any unused tokens or benefits included in your plan may be lost upon cancellation with no refund. It's important to review their payment and refund policy before cancelling to avoid unexpected charges or loss of access.
JapanDates.com does not have a clearly accessible official cancellation policy on their website. User reviews indicate difficulty in canceling subscriptions, with some users reporting challenges in stopping automatic billing and lack of responsiveness from customer service. It is generally advised to contact the company directly via their provided contact options or through your payment provider for subscription cancellation.
Currently, there is no clear information available publicly about whether you need your password to cancel your subscription on japansdates.com. Typically, websites require account authentication, including a password, to make subscription changes for security reasons. If you need to reset your password to cancel your subscription, you can usually find a password reset option on their login page; however, the exact URL for japansdates.com was not found from available sources. It is recommended to check the japansdates.com login page for a 'Forgot Password' option or to contact their customer support directly for cancellation assistance.
We've actually written a step by step guide on how to get a refund from japansdates. Check it out!
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your japansdates subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your japansdates account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel japansdates online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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