Kapa99 offers unlimited graphic design services where you can submit as many design requests and revisions as you want, covering things like logos, social media graphics, brochures, and more. They have a quick turnaround, usually within 12-48 hours, and provide a flat monthly fee starting at $349 after a 15-day free trial. You can cancel anytime with no contracts, so the billing is simple and straightforward for ongoing access to design help. If you're seeing charges from Kapa99, it's likely for their monthly subscription that gives you unlimited design work without surprise price hikes.
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The cancellation process for Kapa99 is straightforward as users can cancel their subscription easily by logging into their account, navigating to 'Account Settings', selecting 'Plan', and then canceling their subscription. There are no contracts, setup fees, or cancellation charges, making it very user-friendly and quick to accomplish.
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How to Cancel kapa99: Step by Step
If you purchased through Kapa99.com:
- Visit kapa99.com.
- Log into your account using your credentials.
- Click on Account Settings.
- Select Plan.
- From this menu, choose the option to cancel your subscription.
Tips & Tricks for Canceling kapa99
- Be very clear and firm: Always state "I want to cancel my subscription," and repeat it as needed without polite deviation.
- Use timing to your advantage: Try cancelling right before the next billing cycle to avoid unwanted charges.
- Document everything: Keep records of all communications, including emails, chat logs, and screenshots of cancellation attempts.
- Escalate if ignored: If the company does not respond, escalate by calling customer support and demanding cancellation.
- Contact your bank or credit card company: If the company refuses to cancel, ask your bank to stop recurring charges and possibly initiate a chargeback.
- Leverage social media: Publicly mentioning your cancellation issue can sometimes prompt quicker responses.
- Check for account deletion: Sometimes companies delete account data without cancelling subscriptions. Be vigilant and double-check with billing.
- Use cancellation windows: If there is a free trial, cancel before it ends to avoid charges.
- Expect resistance: Be prepared for attempts to retain you, such as offers or pushy customer service. Stay firm on your cancellation.
- Use plain and unequivocal language: Avoid ambiguous phrases; clearly state you want no further charges and subscription terminated.
kapa99 Customer Service Info
If you need assistance, here's how you can get in touch with kapa99's support team.
Cancel kapa99 Script
Script
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Dear Kapa99 Team,
I hope this message finds you well. I would like to request the cancellation of my subscription. Unfortunately, I have found that the service no longer meets my needs, and I believe it is best for me to discontinue my membership at this time.
Thank you for your assistance in processing this cancellation. I appreciate your understanding and look forward to confirmation of my subscription being canceled.
Best regards.
Frequently Asked Questions
Kapa99 offers a 15-day free trial, after which your subscription will automatically renew unless canceled. You can cancel your subscription at any time by logging into your account, with the cancellation taking effect at the end of your current paid term. The subscription fee may change occasionally, with any price changes communicated to you as required by law.
To cancel your subscription with Kapa99, you need to log into your account on their website. This means you will need your password to access your account and manage the cancellation. If you have forgotten your password, you can reset it here: https://kapa99.com/reset-password. Unfortunately, cancellation cannot be done via phone or chat without logging in.
- Not using the service enough to justify the cost
- Subscription too expensive or unexpected price increases
- Signed up only for the free trial and do not want to continue
- Achieved the goal for which they subscribed
- Difficulty understanding how to use the website or service
- Poor product-customer fit
- Implementation or configuration issues causing frustration
- Poor onboarding experience leading to non-adoption
- No ongoing value realized from the subscription
- Unresolved product bugs or issues
- Lack of product updates and improvements
- Payment failures causing forced cancellations
Kapa99 allows you to cancel your subscription at any time by logging into your account, but the cancellation only takes effect at the end of the current paid term. There are no lock-in contracts or early-cancellation fees, but you should be aware that billing cycles auto-renew until you cancel, so you won't get an immediate stop to charges upon canceling. Keep in mind that there is a 15-day free trial after which your payment method is charged if you continue.
Before cancelling your Kapa99 subscription, it's important to know that you can cancel anytime with no lock-in contracts, and your cancellation will take effect at the end of your current billing cycle. Once you cancel, you will lose access to unlimited graphic design requests and revisions, along with any specific features tied to your active subscription. There is a free 15-day trial and a 30-day money-back guarantee if you are unsatisfied after starting the service. Make sure to use up any designs or requests you need before cancellation as your access ends when the subscription period concludes.
- Login credentials to access your kapa99 account
- Access to Account Settings within your kapa99 dashboard
- Selection of current Plan to view subscription details
- Option to cancel the plan within the Plan or Subscription section
- Confirmation of cancellation (you may need to confirm your decision to cancel the subscription)
- Contact information if you wish to cancel via email or phone: [email protected] or +1 518 838 1619
- Knowledge of billing cycle (cancellation takes effect at the end of the current paid period)
We've actually written a step by step guide on how to get a refund from kapa99. Check it out!
The Easiest Way to Cancel kapa99
If you’re frustrated trying to cancel your subscription, membership, or bill from kapa99—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to kapa99?
KAPA99, KAPA99.COM, KAPA99*SERVICE, KAPA99*DESIGN, KAPA99*SUBSCRIPTION
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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