The Ultimate Step by Step Guide to Cancelling a kapa99 Subscription or Membership (kapa99.com)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
Kapa99 offers unlimited graphic design services where you can submit as many design requests and revisions as you want, covering things like logos, social media graphics, brochures, and more. They have a quick turnaround, usually within 12-48 hours, and provide a flat monthly fee starting at $349 after a 15-day free trial. You can cancel anytime with no contracts, so the billing is simple and straightforward for ongoing access to design help. If you're seeing charges from Kapa99, it's likely for their monthly subscription that gives you unlimited design work without surprise price hikes.
The cancellation process for Kapa99 is straightforward as users can cancel their subscription easily by logging into their account, navigating to 'Account Settings', selecting 'Plan', and then canceling their subscription. There are no contracts, setup fees, or cancellation charges, making it very user-friendly and quick to accomplish.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a kapa99 subscription.
How to Cancel kapa99: Step by Step
If you purchased through Kapa99.com:
Visit kapa99.com.
Log into your account using your credentials.
Click on Account Settings.
Select Plan.
From this menu, choose the option to cancel your subscription.
How to Contact kapa99
If you need assistance, here's how you can get in touch with kapa99's support team.
Be very clear and firm: Always state "I want to cancel my subscription," and repeat it as needed without polite deviation.
Use timing to your advantage: Try cancelling right before the next billing cycle to avoid unwanted charges.
Document everything: Keep records of all communications, including emails, chat logs, and screenshots of cancellation attempts.
Escalate if ignored: If the company does not respond, escalate by calling customer support and demanding cancellation.
Contact your bank or credit card company: If the company refuses to cancel, ask your bank to stop recurring charges and possibly initiate a chargeback.
Leverage social media: Publicly mentioning your cancellation issue can sometimes prompt quicker responses.
Check for account deletion: Sometimes companies delete account data without cancelling subscriptions. Be vigilant and double-check with billing.
Use cancellation windows: If there is a free trial, cancel before it ends to avoid charges.
Expect resistance: Be prepared for attempts to retain you, such as offers or pushy customer service. Stay firm on your cancellation.
Use plain and unequivocal language: Avoid ambiguous phrases; clearly state you want no further charges and subscription terminated.
Why Do People Request Refunds from kapa99
Not using the service enough to justify the cost
Subscription too expensive or unexpected price increases
Signed up only for the free trial and do not want to continue
Achieved the goal for which they subscribed
Difficulty understanding how to use the website or service
Poor product-customer fit
Implementation or configuration issues causing frustration
Poor onboarding experience leading to non-adoption
No ongoing value realized from the subscription
Unresolved product bugs or issues
Lack of product updates and improvements
Payment failures causing forced cancellations
kapa99 Refund Script
Script
Copy
Dear kapa99, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
kapa99 Refund Policy
Kapa99 offers a 15-day free trial, after which your subscription will automatically renew unless canceled. You can cancel your subscription at any time by logging into your account, with the cancellation taking effect at the end of your current paid term. The subscription fee may change occasionally, with any price changes communicated to you as required by law.
The Easiest Way to Get a kapa99 Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from kapa99—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Kapa99 allows you to cancel your subscription at any time by logging into your account, but the cancellation only takes effect at the end of the current paid term. There are no lock-in contracts or early-cancellation fees, but you should be aware that billing cycles auto-renew until you cancel, so you won't get an immediate stop to charges upon canceling. Keep in mind that there is a 15-day free trial after which your payment method is charged if you continue.
Not using the service enough to justify the cost
Subscription too expensive or unexpected price increases
Signed up only for the free trial and do not want to continue
Achieved the goal for which they subscribed
Difficulty understanding how to use the website or service
Poor product-customer fit
Implementation or configuration issues causing frustration
Poor onboarding experience leading to non-adoption
No ongoing value realized from the subscription
Unresolved product bugs or issues
Lack of product updates and improvements
Payment failures causing forced cancellations
Login credentials to access your kapa99 account
Access to Account Settings within your kapa99 dashboard
Selection of current Plan to view subscription details
Option to cancel the plan within the Plan or Subscription section
Confirmation of cancellation (you may need to confirm your decision to cancel the subscription)
Contact information if you wish to cancel via email or phone: [email protected] or +1 518 838 1619
Knowledge of billing cycle (cancellation takes effect at the end of the current paid period)
Before cancelling your Kapa99 subscription, it's important to know that you can cancel anytime with no lock-in contracts, and your cancellation will take effect at the end of your current billing cycle. Once you cancel, you will lose access to unlimited graphic design requests and revisions, along with any specific features tied to your active subscription. There is a free 15-day trial and a 30-day money-back guarantee if you are unsatisfied after starting the service. Make sure to use up any designs or requests you need before cancellation as your access ends when the subscription period concludes.
Kapa99 offers a 15-day free trial, after which your subscription will automatically renew unless canceled. You can cancel your subscription at any time by logging into your account, with the cancellation taking effect at the end of your current paid term. The subscription fee may change occasionally, with any price changes communicated to you as required by law.
To cancel your subscription with Kapa99, you need to log into your account on their website. This means you will need your password to access your account and manage the cancellation. If you have forgotten your password, you can reset it here: https://kapa99.com/reset-password. Unfortunately, cancellation cannot be done via phone or chat without logging in.
We've actually written a step by step guide on how to get a refund from kapa99. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your kapa99 subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your kapa99 account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel kapa99 online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
