KingsIsle Entertainment offers online games like Wizard101 and Pirate101 where players can become members through subscriptions. These memberships are billed on a recurring basis, either monthly or every six months, depending on what you choose. You can cancel anytime before the next billing date and still enjoy the full membership until the current period ends. Additionally, the company offers options like gift cards and in-game currency purchases, which are separate from the subscription billing.
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The cancellation process is straightforward and can be done fully online through the user account management system on the website. It requires several clear steps including logging in, navigating to the subscription management area, and confirming cancellation, which makes it relatively easy for most users.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a KingsIsle Entertainment subscription.
How to Cancel KingsIsle Entertainment: Step by Step
If you purchased through Wizard101:
- Go to www.wizard101.com or www.pirate101.com.
- Login with your username & password.
- Go to My Accounts.
- Enter your Master Password if applicable.
- Click on the Manage tab.
- Click the Change Plans button.
- Click the End button.
- Choose how to handle the remainder of the Timed Rewards subscription, if applicable.
- Confirm cancellation.
- Complete and submit the membership feedback form.
If you need assistance, here's how you can get in touch with KingsIsle Entertainment's support team.
Tips and Tricks for Getting a KingsIsle Entertainment Refund
- Cancel immediately after purchase to ensure the membership lasts through the paid period but doesn’t auto-renew.
- Use the website's "Manage" tab under the buy crowns section to find the cancellation button instead of the main account settings.
- Cancel the auto-renewal rather than the membership itself to avoid losing current access while stopping future charges.
- Keep proof of cancellation such as screenshots of cancellation confirmation pages or emails.
- If website cancellation fails, contact your bank or card issuer to stop further charges without disputing past payments as a chargeback.
- Escalate by contacting customer support through multiple channels like subscription email, in-game support, and social media for faster response.
- Timing is critical: Cancel at least a few days before the renewal date to avoid accidental charges.
- Use clear, firm language such as "I am requesting immediate cancellation and refund for any future charges" if asking for refunds or escalations.
- Watch for membership auto-renewal emails and act promptly upon receiving them.
- Check and cancel any associated PayPal or payment service subscriptions separately to ensure full cancellation.
Why Do People Request Refunds from KingsIsle Entertainment
- Unwanted automatic membership renewals leading to unexpected charges.
- Lack of a pause option for memberships, requiring cancellation to stop billing.
- No refunds offered after cancellation, causing dissatisfaction when users are billed unknowingly.
- Gameplay frustrations such as interruptions when other players join fights without permission, leading to disrupted experiences.
- Stalking or harassment by other players in multiplayer settings affecting enjoyment.
- Annoyance with cooperative gameplay requirements which some players find intrusive or difficult.
- Perceived poor customer service and difficulties in resolving billing or membership issues.
- Requests from others during gameplay causing annoyance and interrupting solo play.
KingsIsle Entertainment Refund Script
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Dear KingsIsle Entertainment, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
KingsIsle Entertainment Refund Policy
KingsIsle Entertainment's membership and Timed Rewards subscriptions automatically renew at the end of each term using the payment method on file, but members can cancel anytime before the renewal date through their account management page. After cancellation, benefits remain active until the expiration date, and accounts revert to Free To Play once the membership expires. Refunds are not provided unless technical issues prevent initial game access.
The Easiest Way to Get a KingsIsle Entertainment Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from KingsIsle Entertainment—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
KingsIsle Entertainment KingsIsle KI Entertainment KingsIsle.com KI.COM KingsIsle Games
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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