LA Fitness is a gym that offers a variety of workout options and services like group fitness classes, personal training, swimming pool and spa access, leagues, and a kids club (some services may have extra fees). They bill you through a recurring payment system using electronic funds transfer from your bank or credit card. You need to be at least 16 years old to join, or 13 with a guardian. You can manage your billing and membership details online through their website.
Difficulty
12345
678910
Easy
Medium
Very Hard
The cancellation process requires mailing a written notice several days in advance or delivering it in person during business hours, which is moderately inconvenient and time-consuming compared to instant online cancellation. The need to coordinate cancellation with billing cycle and potential manager availability issues adds complexity, but it is straightforward once understood.
Estimated Time
On average, it takes
5 days
00
00
minutes to cancel a Spotify subscription.
How to Cancel LA Fitness: Step by Step
If you purchased through LA Fitness directly:
- Log in to your LA Fitness online account at lafitness.com.
- Navigate to the Membership Management section.
- Select the Cancel Membership option.
- Follow the prompts to complete the cancellation process.
- If you do not have online access or it does not work, prepare a written notice of cancellation.
- Send the notice via registered or certified mail to:
- P.O. Box 54170
- Irvine, CA 92619
- Alternatively, deliver the notice in person to the Operations Manager at your nearest club:
- Visit between 9 A.M. and 5 P.M., Monday through Friday.
- Request a receipt for proof of cancellation.
If you purchased through a mobile app store (e.g., Apple or Google Play):
- Open the app store where you made the purchase.
- Find your subscription section.
- For Apple: Go to Settings > [your name] > Subscriptions.
- For Google Play: Open the Google Play Store app > Tap Menu > Subscriptions.
- Locate your LA Fitness subscription in the list.
- Select the Cancel Subscription option.
- Follow the prompts to confirm the cancellation.
Tips & Tricks for Canceling LA Fitness
- Cancel online by logging into your LA Fitness account and navigating to "Account Summary," then selecting "cancel membership" under "Check-In History."
- Get an email confirmation after cancellation to ensure the process was completed.
- Reset your password if you cannot initially log in to access the online cancellation options.
- Prepare to give a 60-day notice or check your contract for cancellation timing to avoid unexpected charges.
- Expect membership access to continue until the end of the current billing period even after cancellation.
- Avoid trying to cancel by phone as LA Fitness reportedly does not allow phone cancellations.
- Call local clubs to retrieve your account details by name, phone number, or card on file if you don't have your membership barcode.
- In-person cancellation or form submission is sometimes necessary especially for complicated cases or special circumstances like disabilities.
- If you face pushback, escalate by contacting corporate headquarters or the Director of Membership (DOM).
- Use firm, clear language stressing you will escalate matters legally if charges continue, including threatening small claims court.
- Dispute recent charges (within 90 days) with your credit card company as a last resort if unauthorised billing persists.
- Keep detailed records of communication and any physical or email receipts of cancellation requests.
- Some users report needing to threaten or pursue legal action to fully stop charges and get refunds.
- Be persistent and patient as cancellation may require multiple attempts and follow-ups.
LA Fitness Customer Service Info
If you need assistance, here's how you can get in touch with LA Fitness's support team.
Cancel LA Fitness Script
Script
Copy
Dear LA Fitness Team,
I hope this message finds you well. I am writing to request the cancellation of my membership due to recent changes in my personal circumstances that prevent me from utilizing the gym facilities effectively.
I appreciate the services provided and the community aspect of the gym. However, after careful consideration, I believe cancelling my membership is the best decision for me at this time.
Please let me know if you need any further information to process this cancellation. Thank you for your assistance.
Best regards,
Frequently Asked Questions
LA Fitness memberships are typically month-to-month and can be canceled at any time by mailing a written notice, delivering it in person to the club's Operations Manager, or through your online account as per your agreement. If you cancel within an initial term, your cancellation goes into effect at the end of that term, and an early termination fee may apply. You can also freeze your membership for a monthly fee as an alternative to cancellation.
To cancel your LA Fitness membership, you can do so by mailing a written cancellation notice, delivering it in person to the club's Operations Manager, or online through your account. Cancelling online requires logging into your account, which means you will need your password. If you have forgotten your password, you can reset it at https://www.lafitness.com/pages/Login.aspx. The in-person and mail options do not require your password, giving alternative ways to cancel without needing to log in.
- Cost is too high or no longer reasonable.
- Inconvenient gym location or gym not easily accessible.
- Found better fitness options elsewhere.
- Members not achieving their fitness goals.
- Lack of sense of community at the gym.
- Lack of diverse workouts and new experiences offered.
- Poor customer service from gym staff.
- Dirty gym environment or issues with hygiene.
- Broken or insufficient equipment.
- Convenience of having a home gym instead.
- Gym class cancellations, e.g., spinning classes being abruptly canceled.
- Not using the membership enough to justify cost.
- Ability to exercise elsewhere for free.
LA Fitness memberships are mostly month-to-month and can be cancelled at any time with proper written notice, but you must send this notice at least 5 business days before your next billing date to avoid another charge. If your membership had an initial term of 3 months or more, cancelling before that term ends will trigger a termination fee, and cancellation will only be effective at the term's end otherwise. Beware that instead of cancelling immediately, there are fees for freezing memberships ($10 to $35 depending on membership type), and in-person cancellations require delivery to an Operations Manager, which can be inconvenient. So, while cancellation is possible, these terms can act as financial and procedural hurdles to rapid cancellation.
Before cancelling your LA Fitness membership, it's important to know that most memberships are month-to-month and can be cancelled anytime with written notice, but you must provide cancellation notice at least 5 business days before your next billing date to avoid extra charges. If you cancel within an initial term of three months or more, early cancellation may incur a termination fee and take effect at the end of that term. Once cancelled, you lose access to all club facilities and services after the current prepaid period expires. Alternatively, you can choose to suspend or "freeze" your membership for a monthly fee, which allows you to retain your membership benefits without fully cancelling. Suspension fees vary based on membership type, and some memberships like Kids Klub can be suspended at no cost.
- Full name associated with the account
- Membership number or membership information
- Phone number or email address used on the account (for identity verification if needed)
- Completed cancellation form (printed and filled out if canceling in person or by mail)
- Local club address or P.O. Box 54170, Irvine, CA 92619 (for mailing cancellation form)
- Certified mail receipt (recommended when mailing cancellation to confirm delivery)
- Request for written confirmation (email, text, or physical receipt)
- Date of intended cancellation
- Reason for cancellation (optional, but sometimes requested by staff)
- Monitoring your bank/credit card statements to ensure billing stops after cancellation
We've actually written a step by step guide on how to get a refund from LA Fitness. Check it out!
The Easiest Way to Cancel LA Fitness
If you’re frustrated trying to cancel your subscription, membership, or bill from LA Fitness—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to LA Fitness?
L A FITNESS XXXXXXXXXX PPD ID: 1330774939, L A FITNESS 9492558100, LA FIT *ANNUALFEE, ACH Withdrawal / L A FITNESS
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
