The Ultimate Step by Step Guide to Cancelling a LA Fitness Subscription or Membership (lafitness.com)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
LA Fitness is a gym that offers a variety of workout options and services like group fitness classes, personal training, swimming pool and spa access, leagues, and a kids club (some services may have extra fees). They bill you through a recurring payment system using electronic funds transfer from your bank or credit card. You need to be at least 16 years old to join, or 13 with a guardian. You can manage your billing and membership details online through their website.
The cancellation process requires mailing a written notice several days in advance or delivering it in person during business hours, which is moderately inconvenient and time-consuming compared to instant online cancellation. The need to coordinate cancellation with billing cycle and potential manager availability issues adds complexity, but it is straightforward once understood.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a LA Fitness subscription.
How to Cancel LA Fitness: Step by Step
If you purchased through LA Fitness directly:
Log in to your LA Fitness online account at lafitness.com.
Navigate to the Membership Management section.
Select the Cancel Membership option.
Follow the prompts to complete the cancellation process.
If you do not have online access or it does not work, prepare a written notice of cancellation.
Send the notice via registered or certified mail to:
P.O. Box 54170
Irvine, CA 92619
Alternatively, deliver the notice in person to the Operations Manager at your nearest club:
Visit between 9 A.M. and 5 P.M., Monday through Friday.
Request a receipt for proof of cancellation.
If you purchased through a mobile app store (e.g., Apple or Google Play):
Open the app store where you made the purchase.
Find your subscription section.
For Apple: Go to Settings > [your name] > Subscriptions.
For Google Play: Open the Google Play Store app > Tap Menu > Subscriptions.
Locate your LA Fitness subscription in the list.
Select the Cancel Subscription option.
Follow the prompts to confirm the cancellation.
How to Contact LA Fitness
If you need assistance, here's how you can get in touch with LA Fitness's support team.
Cancel online by logging into your LA Fitness account and navigating to "Account Summary," then selecting "cancel membership" under "Check-In History."
Get an email confirmation after cancellation to ensure the process was completed.
Reset your password if you cannot initially log in to access the online cancellation options.
Prepare to give a 60-day notice or check your contract for cancellation timing to avoid unexpected charges.
Expect membership access to continue until the end of the current billing period even after cancellation.
Avoid trying to cancel by phone as LA Fitness reportedly does not allow phone cancellations.
Call local clubs to retrieve your account details by name, phone number, or card on file if you don't have your membership barcode.
In-person cancellation or form submission is sometimes necessary especially for complicated cases or special circumstances like disabilities.
If you face pushback, escalate by contacting corporate headquarters or the Director of Membership (DOM).
Use firm, clear language stressing you will escalate matters legally if charges continue, including threatening small claims court.
Dispute recent charges (within 90 days) with your credit card company as a last resort if unauthorised billing persists.
Keep detailed records of communication and any physical or email receipts of cancellation requests.
Some users report needing to threaten or pursue legal action to fully stop charges and get refunds.
Be persistent and patient as cancellation may require multiple attempts and follow-ups.
Why Do People Request Refunds from LA Fitness
Cost is too high or no longer reasonable.
Inconvenient gym location or gym not easily accessible.
Found better fitness options elsewhere.
Members not achieving their fitness goals.
Lack of sense of community at the gym.
Lack of diverse workouts and new experiences offered.
Poor customer service from gym staff.
Dirty gym environment or issues with hygiene.
Broken or insufficient equipment.
Convenience of having a home gym instead.
Gym class cancellations, e.g., spinning classes being abruptly canceled.
Not using the membership enough to justify cost.
Ability to exercise elsewhere for free.
LA Fitness Refund Script
Script
Copy
Dear LA Fitness, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
LA Fitness Refund Policy
LA Fitness memberships are typically month-to-month and can be canceled at any time by mailing a written notice, delivering it in person to the club's Operations Manager, or through your online account as per your agreement. If you cancel within an initial term, your cancellation goes into effect at the end of that term, and an early termination fee may apply. You can also freeze your membership for a monthly fee as an alternative to cancellation.
The Easiest Way to Get a LA Fitness Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from LA Fitness—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
LA Fitness memberships are mostly month-to-month and can be cancelled at any time with proper written notice, but you must send this notice at least 5 business days before your next billing date to avoid another charge. If your membership had an initial term of 3 months or more, cancelling before that term ends will trigger a termination fee, and cancellation will only be effective at the term's end otherwise. Beware that instead of cancelling immediately, there are fees for freezing memberships ($10 to $35 depending on membership type), and in-person cancellations require delivery to an Operations Manager, which can be inconvenient. So, while cancellation is possible, these terms can act as financial and procedural hurdles to rapid cancellation.
Cost is too high or no longer reasonable.
Inconvenient gym location or gym not easily accessible.
Found better fitness options elsewhere.
Members not achieving their fitness goals.
Lack of sense of community at the gym.
Lack of diverse workouts and new experiences offered.
Poor customer service from gym staff.
Dirty gym environment or issues with hygiene.
Broken or insufficient equipment.
Convenience of having a home gym instead.
Gym class cancellations, e.g., spinning classes being abruptly canceled.
Not using the membership enough to justify cost.
Ability to exercise elsewhere for free.
Full name associated with the account
Membership number or membership information
Phone number or email address used on the account (for identity verification if needed)
Completed cancellation form (printed and filled out if canceling in person or by mail)
Local club address or P.O. Box 54170, Irvine, CA 92619 (for mailing cancellation form)
Certified mail receipt (recommended when mailing cancellation to confirm delivery)
Request for written confirmation (email, text, or physical receipt)
Date of intended cancellation
Reason for cancellation (optional, but sometimes requested by staff)
Monitoring your bank/credit card statements to ensure billing stops after cancellation
Before cancelling your LA Fitness membership, it's important to know that most memberships are month-to-month and can be cancelled anytime with written notice, but you must provide cancellation notice at least 5 business days before your next billing date to avoid extra charges. If you cancel within an initial term of three months or more, early cancellation may incur a termination fee and take effect at the end of that term. Once cancelled, you lose access to all club facilities and services after the current prepaid period expires. Alternatively, you can choose to suspend or "freeze" your membership for a monthly fee, which allows you to retain your membership benefits without fully cancelling. Suspension fees vary based on membership type, and some memberships like Kids Klub can be suspended at no cost.
LA Fitness memberships are typically month-to-month and can be canceled at any time by mailing a written notice, delivering it in person to the club's Operations Manager, or through your online account as per your agreement. If you cancel within an initial term, your cancellation goes into effect at the end of that term, and an early termination fee may apply. You can also freeze your membership for a monthly fee as an alternative to cancellation.
To cancel your LA Fitness membership, you can do so by mailing a written cancellation notice, delivering it in person to the club's Operations Manager, or online through your account. Cancelling online requires logging into your account, which means you will need your password. If you have forgotten your password, you can reset it at https://www.lafitness.com/pages/Login.aspx. The in-person and mail options do not require your password, giving alternative ways to cancel without needing to log in.
We've actually written a step by step guide on how to get a refund from LA Fitness. Check it out!
The cancellation process typically takes about 5 days to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your LA Fitness subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your LA Fitness account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel LA Fitness online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
L A FITNESS XXXXXXXXXX PPD ID: 1330774939 L A FITNESS 9492558100 LA FIT *ANNUALFEE ACH Withdrawal / L A FITNESS
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
