Lansing State Journal offers subscriptions where you can get digital or print editions of their newspaper. They make it easy to manage your subscription, including billing, payment methods, and delivery details like changing your address or pausing delivery. If you're subscribed, you might see bills from them for these services, and you can even set up automatic payments to make things simple. For help, they have customer service you can call during the week or on weekends.
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Cancellation requires calling customer service which is straightforward but not instant or fully online for all users. Some states allow online cancellation, but otherwise the user must phone, which adds some effort and wait time.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Lansing State Journal subscription.
How to Cancel Lansing State Journal: Step by Step
If you purchased through Credit Card:
- Contact Customer Service: Call 1-800-234-1719.
- Request cancellation: Ask the representative to cancel your subscription.
- Verify cancellation: Ensure you receive confirmation of cancellation during the call.
If you purchased through the Website (Account Management):
- Visit Lansing State Journal Help Center.
- Log into your account: Use your credentials to sign in.
- Navigate to Account Management: Find the section for subscription management.
- Cancel subscription: Follow the prompts to cancel your subscription.
- Verify cancellation: Check for email confirmation of your cancellation.
If you purchased through Mobile App:
- Open the Lansing State Journal app: Launch the app on your device.
- Log into your account: Use your credentials to sign in.
- Navigate to subscription settings: Find the subscription or account section.
- Select cancel subscription: Follow prompts to cancel your subscription.
- Verify cancellation: Look for a confirmation notification or email.
If you need assistance, here's how you can get in touch with Lansing State Journal's support team.
Email
The email is not available.
Tips and Tricks for Getting a Lansing State Journal Refund
- Call during weekday business hours when customer service is most responsive (Monday to Friday, 8am-5pm).
- Be firm and clear
- Threaten to escalate
- Ask for supervisor escalation
- Use specific cancellation language
- Record your cancellation call or request written confirmation
- Try calling multiple times
- Check for automatic renewal date
- Cancel during a renewal period
- Watch out for retention offers
Why Do People Request Refunds from Lansing State Journal
- Poor delivery service causing delays or inconsistent receipt of the newspaper.
- Subscription rate increases that make the subscription less affordable or attractive.
- Dissatisfaction with the amount or quality of news content.
- Lack of sufficient news coverage or perception of the newspaper as "anemic" or lacking substance.
- Inconvenience with subscription management, such as difficulties in cancelling or no refunds for unused periods.
- Financial constraints or inability to justify the expense, especially after rate hikes.
- Preference to reduce service frequency, such as switching from daily to only Sunday editions due to cost or delivery issues.
- Temporary subscription holds leading to confusion or missed issues upon resumption.
Lansing State Journal Refund Script
Script
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Dear Lansing State Journal, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Lansing State Journal Refund Policy
Lansing State Journal's subscription cancellation policy states that you must cancel before the subscription auto-renews to avoid being charged for the next period. Cancellations can be made anytime by contacting customer service, and they take effect at the end of the current subscription period. There are no refunds or prorated credits for cancellations made mid-period, though access continues until period end, and refunds are only issued at the publication's discretion.
The Easiest Way to Get a Lansing State Journal Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Lansing State Journal—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Lansing State Journal charges could show up on your statement as: LANSING STATE JOURNAL LSJ SUBSCRIPTION LSJ DIGITAL LANSINGSTJRN LANSING STATE JOURNAL SUB LSJ NEWS LANSING ST JOURNAL
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.