Leading Edge Health offers natural health supplements focused on men’s and women’s health, anti-aging, skin care, sexual health, and fitness. They have popular products like BrainPill™, Kollagen Intensiv™, and TestRX™ that help improve vitality, libido, and overall health. Customers can subscribe by ordering multiple containers with discounts and have a 60-day satisfaction guarantee where they can return products for a refund (excluding shipping). If you see charges from them, it’s likely for supplements you ordered with options to save on shipping in the U.S.
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Cancelling a subscription or order at Leading Edge Health is relatively straightforward as they provide multiple contact methods such as phone, live chat, email, and ticket system. The process is streamlined with prompt support availability from 6:00am to 6:00pm Pacific time, making cancellation accessible but requiring active contact by the user.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Leading Edge Health subscription.
How to Cancel Leading Edge Health: Step by Step
If you purchased through Leading Edge Health:
- Contact customer support before your order ships:
- Call: 1-866-261-8661 (North America) or 1-250-999-0414 (International)
- Use the live chat option via the green bubble on the website
- Raise a ticket in the help center or email: support@leadingedgehealth.com
- Have your order number and email address ready for verification.
- Ensure to cancel within the specified timeframe before your order ships to avoid charges.
If you need assistance, here's how you can get in touch with Leading Edge Health's support team.
Tips and Tricks for Getting a Leading Edge Health Refund
- Call early in the morning (just as support opens at 6:00 am Pacific) to get through before call volumes increase.
- Have your order number and email address ready for quick verification to reduce hold time and friction.
- Use the phone number 1-866-261-8661 as the primary contact method for fastest response; international callers can use 1-250-999-0414.
- If phone calls fail, escalate by using live chat on their website (green bubble at bottom right) to connect immediately with support agents.
- As a last resort, submit a ticket through their help center or email support@leadingedgehealth.com to document your cancellation request.
- Be firm and clear in your language, explicitly state you want to cancel and are not interested in retention offers; avoid ambiguous phrases that might lead to continued billing.
- Contact before the shipment of the order if trying to cancel a product order to get a successful cancellation.
- Repeat requests persistently if needed, as some users report cancellations taking multiple attempts.
- Timing is key — cancel within trial periods or refund windows if applicable, as no refunds may be given outside of these timeframes.
- If automated or online cancellation options are confusing or missing, push for human support by phone or email.
Why Do People Request Refunds from Leading Edge Health
- Product ineffectiveness: Customers often cancel because the products did not work for them as expected.
- Non-receipt or delivery issues: Orders not arriving or missing products lead to cancellation and refund requests.
- Payment processing problems: Issues with card processing can cause frustration and cancellations.
- Difficulty contacting customer service: Customers report a lack of response to emails about missing products or refund requests.
- Refund policy limitations: Refunds are limited to one order per customer and require returns within a strict 67-day window, which some find restrictive.
- Return shipping costs: Customers are responsible for return shipping charges, which may deter refunds.
- Order adjustments difficulty: Problems accessing the ordering system to modify or cancel orders.
Leading Edge Health Refund Script
Script
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Dear Leading Edge Health, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Leading Edge Health Refund Policy
Leading Edge Health allows customers to cancel their orders before they ship by contacting customer support via phone, live chat, or email with their order number and email for verification. They offer a 60-day satisfaction guarantee with a full refund available if empty containers are returned within 67 days of delivery, though refunds are limited to one order per customer.
The Easiest Way to Get a Leading Edge Health Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Leading Edge Health—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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