The Ultimate Step by Step Guide to Cancelling a Life Time Subscription or Membership (lifetime.life/life-time-locations/mn-eden-prairie-athletic.html)
By
Bella K.
|
Published
September 5, 2025
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Updated
September 6, 2025
Life Time in Eden Prairie is a fitness and wellness center that offers a variety of services including gym access, group classes, personal training, and spa treatments. They operate on a membership basis, so you might see monthly charges on your bill depending on the plan you choose. It's a great place to stay active and meet your health goals, with options for everyone from beginner to advanced fitness levels.
Canceling a subscription with Life Time typically involves navigating their customer service, which can include long wait times or being directed to specific protocols. Additionally, some members have reported challenges in understanding the cancellation process, contributing to a moderate level of difficulty.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Life Time subscription.
How to Cancel Life Time: Step by Step
If you purchased through Life Time Website:
Go to the Life Time website and log into your account.
Navigate to the "Account" section.
Select "Membership" from the dropdown menu.
Click on "Cancel Membership" located on the membership page.
Follow the on-screen prompts to confirm your cancellation.
If you purchased through the Life Time Mobile App:
Open the Life Time app on your mobile device.
Log into your account if prompted.
Tap on the profile icon at the bottom of the screen.
Select "Membership".
Tap on "Cancel Membership".
Complete the cancellation process by following the instructions provided.
If you purchased through Apple (iTunes/App Store):
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select "Subscriptions".
Locate and select "Life Time".
Tap on "Cancel Subscription" and confirm your choice.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap on the menu icon in the top-left corner.
Select "Subscriptions".
Find and tap on "Life Time".
Tap on "Cancel Subscription" and confirm your cancellation.
If you purchased through a third-party such as Amazon:
Log into your Amazon account.
Navigate to your Accounts & Lists and select "Your Subscriptions".
Find Life Time in the list.
Click on "Manage Subscription".
Select "Cancel Subscription" and confirm your action.
How to Contact Life Time
If you need assistance, here's how you can get in touch with Life Time's support team.
Contact customer service during **peak hours** for a better chance of reaching a representative.
Be **polite but assertive** in your communication; it often leads to better outcomes.
**Document everything**: keep records of names, dates, and conversation details for future reference.
Use **specific language** stating you want to **cancel immediately** to avoid being offered discounts or retention offers.
Ask for a **confirmation email** of your cancellation for proof.
Consider **canceling via written request** or through a **secured online portal** if customer service is unhelpful.
Be prepared to **escalate your request** to a supervisor if the initial rep cannot assist.
Timing matters: aim for **end-of-month cancellations** to avoid billing cycles or penalties.
If you’re facing resistance, mention you will **alert your credit card company** to dispute any unintended charges.
Utilize social media channels for **public pressure** if traditional methods fail; companies often respond faster to public queries.
Why Do People Request Refunds from Life Time
Financial constraints or budget cuts.
Relocation to a different area.
Change in personal fitness goals or interests.
Injury or health issues preventing use.
Time limitations or scheduling conflicts.
Lack of motivation to continue workouts.
Poor customer service experiences.
Facilities not meeting expectations.
Desire for more variety in workout options.
Promotions or better deals from competitors.
Feedback regarding cleanliness or equipment issues.
Family or lifestyle changes affecting availability.
Long-term commitment feels unnecessary.
Difficulty accessing the facility or lack of convenience.
Life Time Refund Script
Script
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Dear Life Time, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Life Time Refund Policy
Life Time allows members to cancel their membership or subscription by providing a written notice, typically 30 days in advance. Depending on the membership type, fees may apply upon cancellation, and members should review their specific agreement for detailed terms.
The Easiest Way to Get a Life Time Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Life Time—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious—Life Time often employs tactics like requiring a notice period or imposing early cancellation fees that might catch you off guard. You may not be able to cancel immediately and could be locked into a contract, depending on the terms of your membership. Always read the fine print and confirm the exact cancellation policy before making any decisions.
Financial constraints or budget cuts.
Relocation to a different area.
Change in personal fitness goals or interests.
Injury or health issues preventing use.
Time limitations or scheduling conflicts.
Lack of motivation to continue workouts.
Poor customer service experiences.
Facilities not meeting expectations.
Desire for more variety in workout options.
Promotions or better deals from competitors.
Feedback regarding cleanliness or equipment issues.
Family or lifestyle changes affecting availability.
Long-term commitment feels unnecessary.
Difficulty accessing the facility or lack of convenience.
Account Number
Member Name
Email Address
Phone Number
Billing Information
Subscription Type
Reason for Cancellation
Date of Membership Start
Preferred Cancellation Method
Any Applicable Cancellation Policies
Payment Method Details
Before cancelling your Life Time membership, be aware that you will lose access to all gym facilities, group classes, and personal training sessions that may be part of your plan. Additionally, you won’t be able to use your membership benefits, such as discounts at the café or spa services. It's also important to note any cancellation fees or notice periods that may be required. Consider whether you have any remaining credits for classes or personal training that you might lose upon cancellation.
Life Time allows members to cancel their membership or subscription by providing a written notice, typically 30 days in advance. Depending on the membership type, fees may apply upon cancellation, and members should review their specific agreement for detailed terms.
Yes, you'll need your password to cancel your Life Time subscription online. If you can't remember your password, you can reset it at [this link](https://my.lifetime.life/forgot-password). However, you can also contact their customer service for assistance if you prefer to cancel over the phone.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Life Time subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Life Time account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Life Time online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
LIFE TIME EDEN PRAIRIE LIFE TIME FITNESS LIFETIME ATHLETIC LIFETIME FITNESS EDEN PRAIRIE LIFETIME SPORTS LIFETIME WELLNESS LIFE TIME INC.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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