Lifelong Wellness offers a subscription service called the Lifelong Wellness Academy which provides monthly access to wellness content focused on fitness, health, and lifestyle. The subscription starts with a 14-day free trial and then automatically renews each month for a small fee of about $47. Customers might see billing from them as the subscription renews automatically, but they can cancel anytime by contacting their support via email, phone, or SMS. Refunds are available if you cancel within 60 days of your payment, with payments appearing on credit card statements under names like EX4INJURIES.COM.
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Cancelling a subscription with Lifelong Wellness is relatively straightforward as the user can cancel anytime by submitting a ticket request, calling, or sending an SMS. The process requires minimal steps and no complicated confirmation flows, making it easier than average but not the easiest since it requires contacting support rather than a direct online cancellation button.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a lifelongwellness subscription.
How to Cancel lifelongwellness: Step by Step
If you purchased through Lifelong Wellness website:
- Log in to your Lifelong Wellness account.
- Navigate to the Membership section.
- Select the option to Cancel Subscription.
- Confirm the cancellation details.
- If you have issues, contact support:
- Call 1-888-818-7053 (toll-free).
- Send an SMS to 1-888-818-7053.
- Submit a Ticket Request through the website.
- Note: Provide at least 2 business days’ notice before the auto-renew date to avoid future charges.
- Refund Requests: For refunds after cancellation, submit within 60 days, including your name, email, and transaction number.
If you need assistance, here's how you can get in touch with lifelongwellness's support team.
Tips and Tricks for Getting a lifelongwellness Refund
- Be persistent: Call repeatedly every few months or at bill increase times to negotiate lower prices or cancellation.
- Use polite firmness: Be calm but firm when requesting cancellation; frustration may be necessary if polite requests are ignored.
- Talk to a human representative: Cancellation often requires direct conversation—online or email requests rarely suffice.
- Call during business hours: Timing calls when the call center is open is crucial as they do not accept cancellations outside these times.
- Escalate if needed: Ask to speak to supervisors or higher-level agents if initial reps refuse cancellation.
- Threaten or actually stop payments: Blocking future payments via your bank can force cancellation.
- Beware of shady tactics: Some companies require calling busy numbers, causing long wait times and may ask to speak to other family members.
- Leverage trial expirations: Use the end of free trials as leverage timing to cancel before charge.
- Reply to emails persistently: Responding continuously to subscription emails may get attention from support to cancel.
- Document everything: Keep records of all interactions, calls, emails, and promises made for potential escalations or disputes.
Why Do People Request Refunds from lifelongwellness
- Unsatisfied with the product despite the 100% satisfaction guarantee
- Canceling within or after the free trial periods (14-day trial for Premium Access, 30-day trial for Gentle Yoga Monthly)
- Subscription auto-renewal after trial leading to unwanted charges
- Wanting a refund within 60 days of purchase if unsatisfied
- Need to stop recurring payments or membership access
- General dissatisfaction or change in personal circumstances not specifically detailed
lifelongwellness Refund Script
Script
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Dear lifelongwellness, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
lifelongwellness Refund Policy
Lifelong Wellness offers a free 14-day trial with digital access. After the trial, membership auto-renews monthly for a fee ($47.31 as of June 2020). You can cancel anytime by submitting a Ticket Request, calling 1-888-818-7053, or sending an SMS, with at least 2 business days’ notice before renewal to avoid future billing. Refunds are available within 60 days of initial payment after the trial; no prorated refunds are given after 60 days. Approved refunds are credited to the original credit card.
The Easiest Way to Get a lifelongwellness Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from lifelongwellness—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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