The Ultimate Step by Step Guide to Cancelling a LOCAL Subscription or Membership (local.mx)
By
Bella K.
|
Published
August 20, 2025
|
Updated
August 21, 2025
LOCAL is a company that helps you manage your everyday bills and services easily. They offer subscriptions for various utilities like electricity, water, and internet, allowing you to pay everything in one place. If you're seeing a charge from them, it's likely for the services you've signed up for, making it super convenient to stay on top of your payments without any hassle!
Cancelling a subscription with LOCAL requires navigating their online platform which can sometimes be confusing. However, the process is generally straightforward and does not involve excessive hurdles.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a LOCAL subscription.
How to Cancel LOCAL: Step by Step
If you purchased through local.mx:
Visit the local.mx website.
Log in to your account using your credentials.
Navigate to the Account Settings or Membership section.
Locate the Subscriptions or Billing section.
Select the Manage Subscription option.
Choose the subscription you want to cancel.
Click on the Cancel Subscription button.
Follow any prompts to confirm the cancellation.
You will receive a confirmation email upon successful cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines).
Select Subscriptions.
Find the LOCAL subscription in the list.
Tap on it, then select Cancel Subscription.
Follow any prompts to finalize the cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top.
Select Subscriptions.
Find and select the LOCAL subscription.
Tap on Cancel Subscription at the bottom.
Confirm the cancellation by following the prompts.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Settings (gear icon) in the upper right corner.
Select Payments.
Click on Manage Pre-approved Payments.
Find LOCAL in the list of merchants.
Select it and click Cancel or Cancel Agreement.
Confirm the cancellation.
If you purchased through a website other than local.mx:
Visit the relevant website where you made the purchase.
Log in to your account.
Go to the Account or Membership section.
Locate the Subscriptions area.
Find your LOCAL subscription.
Select Cancel or Manage Subscription.
Follow prompts to complete the cancellation process.
How to Contact LOCAL
If you need assistance, here's how you can get in touch with LOCAL's support team.
Use **calm and polite language** when contacting customer service to avoid unnecessary hostility.
Request to speak with a **supervisor** if the initial representative is unhelpful or refuses to cancel.
Be mindful of **timing**; call during off-peak hours to reduce wait times and frustration.
Document everything; keep records of **dates, times, and names** of representatives you speak with.
Use **social media** to publicly express your intention to cancel; companies often respond faster to public inquiries.
Seek to use **any trial period** you can reference to argue that you haven't used the service enough to warrant continuation.
Ask for a **confirmation email** of the cancellation for your records, ensuring that you have proof if needed later.
Offer to **switch to a less expensive plan** as a tactic to encourage cancellation; sometimes they will cancel it instead.
Mention a **financial hardship** if applicable; companies may sometimes waive cancellation fees.
Be prepared for a potential **retention offer**; know your answer before they propose keeping you as a customer.
Consider using a **third-party service** to assist with cancellations; they may have established methods or templates that expedite the process.
If you encounter significant resistance, contemplate filing a **formal complaint** with consumer protection agencies to prompt a resolution.
Why Do People Request Refunds from LOCAL
High costs that don't align with my budget.
Lack of usage leading to wasted money.
Unsatisfactory customer service experiences.
Change in personal circumstances like relocation or job loss.
Better alternatives available in the market.
Difficulty accessing services or features I need.
Recurring billing errors causing frustration.
Too many promotional emails or notifications.
Unsuitable terms and conditions that are not user-friendly.
Increased fees without improved services.
LOCAL Refund Script
Script
Copy
Dear LOCAL, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
LOCAL Refund Policy
LOCAL (local.mx) allows members to cancel their subscription at any time through their account settings. Cancellations take effect at the end of the current billing cycle, ensuring users have access until the next payment date. No refunds are provided for partial months.
The Easiest Way to Get a LOCAL Refund
If you're frustrated trying to cancel your subscription, membership, or bill from LOCAL—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as LOCAL (local.mx) may employ tactics that complicate immediate cancellations, such as requiring you to navigate through multiple steps in their user interface or even attempting to upsell you on a different plan. Always check for any hidden terms regarding early-cancellation fees or minimum commitment periods, as these could trap you in a contract longer than you intended. Staying informed about these potential hurdles will help you avoid unnecessary charges and stress.
High costs that don't align with my budget.
Lack of usage leading to wasted money.
Unsatisfactory customer service experiences.
Change in personal circumstances like relocation or job loss.
Better alternatives available in the market.
Difficulty accessing services or features I need.
Recurring billing errors causing frustration.
Too many promotional emails or notifications.
Unsuitable terms and conditions that are not user-friendly.
Increased fees without improved services.
Account Number
Email Address
Phone Number
Full Name
Billing Address
Last Payment Date
Payment Method used
Subscription Plan details
Reason for Cancellation (optional)
Additional Verification (if required)
Before cancelling your LOCAL subscription, consider that you'll lose access to exclusive content, features like personalized recommendations, and potential discounts on local services. Additionally, any ongoing events or promotions may no longer be available to you. It's also important to check if there are any cancellation fees or notice periods required to avoid extra charges.
LOCAL (local.mx) allows members to cancel their subscription at any time through their account settings. Cancellations take effect at the end of the current billing cycle, ensuring users have access until the next payment date. No refunds are provided for partial months.
To cancel your subscription with LOCAL (local.mx), you will need your password for verification. If you can't remember your password, you can easily reset it by following this link: [Reset Password](https://local.mx/reset-password). Make sure to have access to your email for the reset process!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your LOCAL subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your LOCAL account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel LOCAL online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
LOCAL LOCAL.MX LOCAL Marketplace LOCAL Shop LOCAL Online LOCAL Store LOCAL Services LOCAL Payment
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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