The Ultimate Step by Step Guide to Cancelling a London Lash Subscription or Membership (londonlash.com)
By
Bella K.
|
Published
September 8, 2025
|
Updated
September 9, 2025
London Lash is a beauty company that specializes in eyelash extensions and related products. They offer a variety of services, including training for lash technicians, and supply high-quality tools and materials for keeping lashes looking fabulous. Many customers sign up for subscription services to receive regular deliveries of their favorite lash products, which is why you might notice a billing from them. It’s a great option if you love having stunning lashes and want to keep them up without fuss!
Canceling a subscription with London Lash is relatively straightforward, typically involving a few online steps. However, users may encounter some delays if they cannot locate the cancellation option immediately.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a London Lash subscription.
How to Cancel London Lash: Step by Step
If you purchased through londonlash.com:
Visit the London Lash website and log into your account.
Navigate to the Account Settings section.
Select Subscriptions from the menu.
Locate the subscription you wish to cancel.
Click on the Cancel Subscription button next to the plan.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through Apple:
Open the App Store on your device.
Tap your profile icon in the top right corner.
Select Subscriptions.
Find the London Lash subscription.
Tap on it and then select Cancel Subscription.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu (three horizontal lines) in the top left corner.
Select Subscriptions.
Locate London Lash in your subscriptions list.
Tap on it and then select Cancel Subscription.
Follow the instructions to confirm cancellation.
If you purchased through PayPal:
Log into your PayPal account.
Select Settings (gear icon) in the top right corner.
Click on Payments in the menu.
Select Manage Pre-approved Payments.
Find and select London Lash.
Click on Cancel or Cancel Subscription.
Confirm the cancellation when prompted.
How to Contact London Lash
If you need assistance, here's how you can get in touch with London Lash's support team.
Contact customer service through their live chat feature for quicker responses.
Be polite but assertive in your language; express your desire to cancel clearly without unnecessary explanations.
Use email as a backup method; provide your account details and request immediate cancellation.
When speaking with representatives, ask for their name and write down a confirmation number for your request.
Timing matters; try to reach out on weekdays and avoid early mornings or late afternoons.
Escalate your request to a manager if you face resistance; let them know you’re aware of consumer rights.
Check your payment processor; sometimes you can dispute the last charge if cancellation is not honored.
Consider posting on social media if communication fails; companies often respond faster publicly.
Document all of your communications; keep a record of dates, times, and what was discussed.
If all else fails, research your local consumer protection laws as a last resort to reinforce your case.
Why Do People Request Refunds from London Lash
Financial constraints affecting monthly budget.
Change in lifestyle leading to reduced need for lash services.
Relocation to a different city or country.
Unsatisfactory service or product quality.
Lack of time to utilize the membership benefits.
Finding better options or competitors with more appealing offers.
Health reasons preventing use of lash services.
Personal reasons or life changes impacting beauty regimen.
Inflexible cancellation policy that feels unfair.
Changes in service offerings that no longer meet their needs.
London Lash Refund Script
Script
Copy
Dear London Lash, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
London Lash Refund Policy
London Lash allows members to cancel their subscription at any time, with changes taking effect at the end of the current billing period. To avoid being charged for the next cycle, cancellations must be completed before the renewal date.
The Easiest Way to Get a London Lash Refund
If you're frustrated trying to cancel your subscription, membership, or bill from London Lash—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as some subscription services may make it challenging to cancel right away by requiring you to navigate through multiple steps or by not providing clear instructions. Additionally, watch for terms that could lock you in for a minimum period or impose early-cancellation fees. It's crucial to read the fine print in their terms and conditions to avoid unexpected charges.
Financial constraints affecting monthly budget.
Change in lifestyle leading to reduced need for lash services.
Relocation to a different city or country.
Unsatisfactory service or product quality.
Lack of time to utilize the membership benefits.
Finding better options or competitors with more appealing offers.
Health reasons preventing use of lash services.
Personal reasons or life changes impacting beauty regimen.
Inflexible cancellation policy that feels unfair.
Changes in service offerings that no longer meet their needs.
Account Email Address
Subscription Plan Details
Account Password
Billing Information
Order Number or Reference ID
Contact Information
Reason for Cancellation
Confirmation of Cancellation Terms
Before cancelling your London Lash subscription, be aware that you will lose access to exclusive training resources and educational content tailored for lash artists. Additionally, any ongoing promotions or discounts you might have enjoyed will no longer be available. Ensure you also check if any outstanding payments or contracts apply, as cancelling early could incur fees. Lastly, consider whether you might need the community support and updates on new products, as these are beneficial for staying current in the lash industry.
London Lash allows members to cancel their subscription at any time, with changes taking effect at the end of the current billing period. To avoid being charged for the next cycle, cancellations must be completed before the renewal date.
To cancel your subscription with London Lash, you will need your password to access your account. If you've forgotten your password, you can reset it by visiting [this link](https://londonlash.com/password/reset). If you prefer, you can also contact their customer support for assistance.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your London Lash subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your London Lash account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel London Lash online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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