The Ultimate Step by Step Guide to Cancelling a Loot Crate Subscription or Membership (lootcrate.com)
By
Bella K.
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Published
Invalid Date
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Updated
August 13, 2025
Loot Crate is a fun subscription box service that sends you a unique collection of geek and gamer gear every month. Each box is themed around popular games, movies, and pop culture, featuring exclusive items like shirts, collectibles, and other cool stuff. If you signed up, you’ll see a charge each month for your subscription, making it a great way to discover new items you’ll love!
Cancelling a Loot Crate subscription involves navigating through their website and may require a few steps to confirm the cancellation. Some users find it moderately challenging due to potential confusion in the process or a lack of immediate assistance.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Loot Crate subscription.
How to Cancel Loot Crate: Step by Step
If you purchased through lootcrate.com:
Visit the Loot Crate website at lootcrate.com.
Log in to your account by clicking on Login in the top right corner.
Enter your credentials and click Sign In.
Once logged in, navigate to your Account Settings.
Select Subscriptions from the menu on the left side of the page.
Locate the subscription you wish to cancel.
Click on the Manage Subscription button next to the relevant subscription.
Choose the option to Cancel Subscription.
Follow any on-screen prompts to confirm the cancellation.
You should receive a confirmation email regarding your subscription cancellation.
If you purchased through the App Store (iOS):
Open the Settings app on your iOS device.
Tap on your name at the top to access your Apple ID.
Select Subscriptions.
Find and tap on the Loot Crate subscription.
Tap Cancel Subscription at the bottom of the subscription details page.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Tap Subscriptions.
Find your Loot Crate subscription in the list.
Tap on it and then select Cancel Subscription.
Follow any additional prompts to confirm the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the Settings cog in the top right corner.
In the menu, select Payments.
Under Manage pre-approved payments, find Loot Crate.
Click on Loot Crate and then select Cancel to stop the payments.
How to Contact Loot Crate
If you need assistance, here's how you can get in touch with Loot Crate's support team.
Contact customer service early: Reach out as soon as you decide to cancel, preferably during business hours for quicker responses.
Use social media: If standard support isn't responsive, try tweeting or posting on their Facebook page for more immediate attention.
Be polite but firm: Use courteous language when communicating your intention to cancel, but make sure you clearly state that you want cancellation.
Document everything: Keep a record of all communications, including dates, times, and names of customer service reps you speak to.
Ask for confirmation: After cancellation, request a confirmation email to ensure your subscription is officially canceled.
Try multiple contact methods: If phone support is slow, switch to email or live chat for quicker responses.
Check subscription details: Review your account settings to ensure you understand when you are billed and any potential cancellation fees.
Escalate if necessary: If you're not getting anywhere, ask to speak to a manager or supervisor for resolution.
Timing is key: Attempt cancellation at the beginning or early in your billing cycle to avoid unexpected charges.
Utilize direct links: Use any specific cancellation link found in your account settings instead of navigating through multiple pages.
Why Do People Request Refunds from Loot Crate
High cost of subscription fees
Limited interest in the monthly themes
Items received do not meet expectations
Too many duplicates of previous items
Difficulty in canceling or managing the account
Frequent issues with shipping or delivery
Financial constraints or budgeting changes
Change in personal interests or hobbies
Desire to declutter or minimize possessions
Negative customer service experiences
Better alternatives available
Change in lifestyle (e.g., travel, relocation)
Unclear value proposition
Loot Crate Refund Script
Script
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Dear Loot Crate, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Loot Crate Refund Policy
Loot Crate allows subscribers to cancel their membership at any time through their account settings before the billing date. However, once billed, cancellations take effect for future shipments, and subscribers will still receive the crate for which they've already been charged. Refunds are generally not provided for past subscriptions.
The Easiest Way to Get a Loot Crate Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Loot Crate—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when trying to cancel your Loot Crate subscription, as they may employ tactics like making the cancellation process less straightforward or requiring you to navigate through several steps. Additionally, there might be terms that stipulate cancellation only before a billing cycle ends, potentially leaving you locked in for another crate. Always check for any cancellation fees or restrictions in the terms of service to avoid unexpected charges.
High cost of subscription fees
Limited interest in the monthly themes
Items received do not meet expectations
Too many duplicates of previous items
Difficulty in canceling or managing the account
Frequent issues with shipping or delivery
Financial constraints or budgeting changes
Change in personal interests or hobbies
Desire to declutter or minimize possessions
Negative customer service experiences
Better alternatives available
Change in lifestyle (e.g., travel, relocation)
Unclear value proposition
Account email address
Password
Subscription type
Order number
Payment method details
Expected cancellation date
Billing address
Reason for cancellation
Customer service contact number
Current subscription status
Before cancelling your Loot Crate subscription, keep in mind that you'll lose access to exclusive themed merchandise, collectible items, and any potential discounts on future crates. Additionally, previous crates cannot be purchased once your subscription ends, so consider if there are any items you still wish to obtain. Cancellation may also affect your ability to participate in community events or contests offered to subscribers. Finally, ensure you check for any required notice period to avoid being charged for the next billing cycle.
Loot Crate allows subscribers to cancel their membership at any time through their account settings before the billing date. However, once billed, cancellations take effect for future shipments, and subscribers will still receive the crate for which they've already been charged. Refunds are generally not provided for past subscriptions.
To cancel your Loot Crate subscription, you will need to log into your account, which requires your password. If you've forgotten your password, you can easily reset it using this link: https://www.lootcrate.com/reset-password. It's always a good idea to have your login information handy when managing your subscriptions.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Loot Crate subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Loot Crate account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Loot Crate online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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