The Ultimate Step by Step Guide to Cancelling a Mady & Max Subscription or Membership (madyandmax.com)
By
Bella K.
|
Published
September 13, 2025
|
Updated
September 14, 2025
Mady & Max offers a fun subscription service that helps you discover and get the best local products delivered right to your door. They focus on personalized items, from snacks to gifts, making it easy for you to treat yourself or find unique presents for friends. If you see a charge from them, it’s likely for your subscription or any special orders you've placed to enjoy their curated selections!
Cancelling a subscription to Mady & Max is relatively straightforward, but may require navigating through their website or contacting customer service. Some users might find the process slightly cumbersome depending on their familiarity with online cancellation procedures.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Mady & Max subscription.
How to Cancel Mady & Max: Step by Step
If you purchased through madyandmax.com:
Visit the madyandmax.com website.
Log into your account by clicking on the ‘Login’ button located on the top right corner.
Once logged in, navigate to your Account Settings or Memberships section.
Locate your Current Subscription details.
Click on the ‘Cancel Subscription’ option.
Follow the prompts to confirm the cancellation. You may need to provide feedback on why you are cancelling.
Check your email for a confirmation message regarding the cancellation.
If you encounter issues, contact customer support via the ‘Help’ or ‘Contact Us’ link on the website.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top to access your Apple ID settings.
Select Subscriptions.
Find and select your Mady & Max Subscription.
Tap Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store on your Android device.
Tap the Menu icon (three horizontal lines) and select Subscriptions.
Find your Mady & Max Subscription.
Tap on it to open the details.
Select Cancel Subscription.
Follow the prompts to finalize the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the Settings gear icon near the top right.
Select Payments from the list.
Click on Manage Automatic Payments.
Find the Mady & Max subscription in the list.
Click on it to see the details.
Select Cancel to stop future payments.
Confirm the cancellation if prompted.
How to Contact Mady & Max
If you need assistance, here's how you can get in touch with Mady & Max's support team.
Be Prepared: Have your account details handy to expedite the process.
Polite but Firm: Start the conversation with a friendly tone but be assertive about wanting to cancel.
Timing Matters: Call during off-peak hours (mid-afternoons on weekdays) to reduce wait times and increase the chances of reaching someone knowledgeable.
Reference Benefits: Mention that you enjoyed their service, but it no longer fits your needs.
Ask for Confirmation: Request written confirmation of your cancellation to avoid future billing.
Use the "I Need to Cancel" Approach: State that you are considering cancellation because of a lack of usage or financial reasons.
Escalate if Necessary: If the first representative is unhelpful, politely ask to speak to a manager or a higher authority.
Utilize Social Media: Tweet or post about the cancellation experience if you aren’t getting results through traditional channels—companies often respond quickly to public inquiries.
Check for Retention Offers: Mady & Max may offer discounts or incentives to keep you as a member; be ready to say no.
Document Everything: Keep a record of your communication, including dates, times, and names of representatives you speak with.
Follow-Up: If you don’t receive confirmation within a week, follow up to ensure that the cancellation was processed.
Why Do People Request Refunds from Mady & Max
Financial constraints making it difficult to keep up with payments.
Lack of usage leading to feelings of wastefulness.
Unsatisfactory quality of products or services received.
Poor customer service experiences.
Switching to a competitor that offers better features or prices.
Change in personal circumstances affecting the need for the service.
Increased subscription fees without adequate value addition.
Technical issues with the website or app affecting usability.
Not being able to cancel easily or experiencing frustrating cancellation processes.
Privacy concerns regarding data handling.
Mady & Max Refund Script
Script
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Dear Mady & Max, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Mady & Max Refund Policy
Mady & Max allows members to cancel their subscription at any time through their account settings. Cancellations will take effect immediately, and any charged fees will not be refunded for the current billing cycle.
The Easiest Way to Get a Mady & Max Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Mady & Max—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious with Mady & Max, as some subscription services use tactics like requiring you to jump through hoops to cancel, such as hiding the cancellation option or offering a reduced service tier to retain you. Always check for any hidden fees or penalties for early cancellation in their terms, which could trap you into paying longer than intended. Make sure to read the fine print about your subscription's terms before committing.
Financial constraints making it difficult to keep up with payments.
Lack of usage leading to feelings of wastefulness.
Unsatisfactory quality of products or services received.
Poor customer service experiences.
Switching to a competitor that offers better features or prices.
Change in personal circumstances affecting the need for the service.
Increased subscription fees without adequate value addition.
Technical issues with the website or app affecting usability.
Not being able to cancel easily or experiencing frustrating cancellation processes.
Privacy concerns regarding data handling.
Account email address
Subscription ID or order number
Full name
Date of first subscription
Billing address
Card details associated with the subscription
Reason for cancellation
Phone number for verification
Access to the account dashboard
Confirmation of cancellation policy
Before cancelling your Mady & Max subscription, be aware that you'll lose access to exclusive content, including special events and new releases tailored for members. Additionally, consider any recurring discounts or perks you might enjoy as a member, which will no longer be available. Remember to check if there are any cancellation fees or final billing cycles that you need to address before completing the process.
Mady & Max allows members to cancel their subscription at any time through their account settings. Cancellations will take effect immediately, and any charged fees will not be refunded for the current billing cycle.
Yes, you'll need your password to cancel your subscription with Mady & Max. If you can't remember your password, you can easily reset it by visiting [this link](https://madyandmax.com/reset-password). Once you have access to your account, you can proceed with the cancellation process.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Mady & Max subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Mady & Max account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Mady & Max online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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