MaleMD offers telemedicine services focused on men's health, especially treatments for Erectile Dysfunction (ED), sleep problems, and hair loss. They prescribe FDA-approved medications like Cialis and Viagra, as well as custom ED solutions, all through online forms without needing in-person visits. If you get billed by MaleMD, it's usually because a doctor approved your treatment and they charge your card every 30 days for ongoing medication. They also accept HSA or FSA cards, don't take insurance, and ship the medication discreetly for free.
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Cancelling the subscription is straightforward and can be done by logging into the user's account on Malemd.com and cancelling under the account tab. The process is clear and does not require contacting support or complex steps, making it quite easy.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a MaleMD subscription.
How to Cancel MaleMD: Step by Step
If you purchased through the MaleMD website:
- Visit malemd.com and log in to your account by clicking on the "Login" button.
- In your account, navigate to the "Account" tab.
- Look for the section labeled "Subscriptions" or "Membership".
- Select the subscription you wish to cancel.
- Click on the "Cancel Subscription" option.
- Confirm the cancellation by following any additional prompts on the screen.
If you purchased through iOS (Apple):
- Open the App Store on your iPhone or iPad.
- Tap on your profile icon at the top right corner.
- Select "Subscriptions".
- Find and select the MaleMD subscription.
- Tap on "Cancel Subscription" at the bottom of the page.
- Confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the menu icon and select "Subscriptions".
- Find your MaleMD subscription from the list.
- Tap on "Cancel Subscription".
- Follow the prompts to confirm your cancellation.
If you need assistance, here's how you can get in touch with MaleMD's support team.
Tips and Tricks for Getting a MaleMD Refund
- Document your cancellation request in writing, preferably via email, to create a record of your interaction.
- Send your cancellation request well before the next billing cycle to avoid being charged for the next shipment.
- Be firm and clear in your language, explicitly stating you want to cancel to prevent future charges and unsubscribe from all communications.
- If email responses are slow or ignored, escalate by mentioning you will dispute charges with your credit card company if they do not honor the cancellation.
- Use your credit card company to initiate a chargeback if the company continues to bill you after cancellation attempts.
- Some users reported success by repeatedly contacting customer support through multiple channels like email, chat, and phone.
- Don't rely on online account management tools alone as users report it can be confusing or ineffective; always follow up with direct communication.
- Be wary of auto-shipments and unauthorized charges and monitor your bank statements closely after cancellation.
- Complaints in forums mention poor customer service responsiveness, so persistence is key.
- Keep copies of all correspondence and take screenshots of cancellation confirmations if provided.
Why Do People Request Refunds from MaleMD
- Unauthorized charges where customers were billed without placing an order or approving a doctor consultation.
- Automatic subscription renewals that customers never agreed to or wanted.
- Difficulty or inability to cancel memberships or subscriptions through online accounts or customer service.
- Poor customer service responsiveness and support.
- Product dissatisfaction, including products not working as advertised or causing side effects.
- Misleading advertising about billing timing and subscription terms.
- Order fulfillment issues such as products not shipped or received.
- Refusal of refunds even when customers wanted to cancel after negative experience or reviews.
- Website or server issues preventing order placement or cancellation.
- Retention attempts such as discount offers or billing date extensions to dissuade cancellation.
MaleMD Refund Script
Script
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Dear MaleMD, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
MaleMD Refund Policy
MaleMD's subscription membership remains active until cancelled by the member through their account tab on Malemd.com before the next shipment to avoid recurring charges. The company may also terminate membership at any time without notice. Refunds and returns are not accepted for prescription products once shipped, and members are responsible for keeping their billing information up to date.
The Easiest Way to Get a MaleMD Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from MaleMD—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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