The Ultimate Step by Step Guide to Cancelling a Mates Inc. Subscription or Membership (matesinc.com)
By
Bella K.
|
Published
August 20, 2025
|
Updated
August 21, 2025
Mates Inc. is a company that focuses on helping people manage their personal finances through user-friendly tools. They offer subscription services that help you track and organize your bills, making it easier to stay on top of your payments. You might see billing from them if you sign up for their services to simplify your budgeting and ensure you never miss a due date.
Cancelling a subscription with Mates Inc. may require navigating through their website or contacting customer support, which can be a bit cumbersome. While it's not the hardest process, it might involve some waiting time and steps that could frustrate some users.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Mates Inc. subscription.
How to Cancel Mates Inc.: Step by Step
If you purchased through the Mates Inc. website:
Go to the matesinc.com website.
Log in to your account using your email and password.
Navigate to the Account Settings section.
Select Subscriptions from the menu.
Find the active subscription you wish to cancel.
Click on Cancel Subscription next to the subscription details.
Follow the prompts to confirm your cancellation.
If you purchased through Apple (iOS):
Open the Settings app on your iPhone or iPad.
Tap your name at the top to access your Apple ID.
Select Subscriptions.
Find the Mates Inc. subscription in the list.
Tap on it to open the subscription details.
Tap Cancel Subscription and confirm your choice.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the menu icon (three lines) in the upper-left corner.
Select Subscriptions.
Locate the Mates Inc. subscription from the list.
Tap on it to view the details.
Select Cancel Subscription and confirm the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to Settings (gear icon) in the top right corner.
Select Payments and then Manage Automatic Payments.
Find Mates Inc. in the list of merchants.
Click on it to view the details.
Click Cancel to stop future payments.
If you purchased through a Gift Card:
Visit the matesinc.com website.
Log in to your account associated with the gift card.
Navigate to Account Settings and select Gift Cards.
Click on Manage Gift Cards.
You may see an option to cancel any active subscription linked to the gift card.
Follow the prompts to confirm cancellation.
How to Contact Mates Inc.
If you need assistance, here's how you can get in touch with Mates Inc.'s support team.
Be **prepared** before contacting customer service: have your account information ready.
Use a **calm and polite tone** when speaking to representatives; it can lead to better outcomes.
Start your request with a **clear statement**: "I want to cancel my subscription" to avoid ambiguity.
If faced with objections, stick to your **decision** and repeat your cancellation request.
Try to cancel during **off-peak hours**: mid-morning or weekdays may get you a more attentive rep.
Ask for a **supervisor** if the initial rep is not helpful; they may have more authority to process your request.
Utilize the **live chat** option if available; it can sometimes be faster than phone calls.
Consider using **social media** to reach out if you're having trouble; companies often respond quickly to public mentions.
If you’re on a trial, cancel on the **last possible day** to avoid charges while ensuring you don’t miss the deadline.
Document all communications and **take screenshots** of chat conversations or confirmation emails.
Request a **confirmation email** or reference number for your cancellation, as proof may be needed later.
If billing issues persist, contact your bank to **dispute charges** or block further payments.
Why Do People Request Refunds from Mates Inc.
Financial constraints requiring cuts to monthly expenses.
Unmet expectations regarding product quality or services.
Lack of usage or engagement with the service.
Better offers or competitor alternatives available.
Difficulty in accessing customer support or resolving issues.
Feeling overwhelmed by too many subscriptions.
Changes in personal circumstances, such as moving or job loss.
Desire for a more flexible subscription model.
Negative experiences with customer service interactions.
Concerns about data privacy or security risks.
Mates Inc. Refund Script
Script
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Dear Mates Inc., Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Mates Inc. Refund Policy
Mates Inc. allows members to cancel their subscription at any time through their account settings. A cancellation will take effect at the end of the current billing cycle, and no refunds will be issued for payments already made. Members can resume their subscription at any time without penalties.
The Easiest Way to Get a Mates Inc. Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Mates Inc.—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when trying to cancel your subscription with Mates Inc.; they may employ tactics like requiring you to navigate through multiple confirmation steps or offering limited-time discounts to keep you subscribed. Additionally, be aware of any hidden fees or terms in the fine print that could lock you into a longer commitment or impose early-cancellation charges. Always read the cancellation policy thoroughly before proceeding to avoid unexpected hurdles.
Financial constraints requiring cuts to monthly expenses.
Unmet expectations regarding product quality or services.
Lack of usage or engagement with the service.
Better offers or competitor alternatives available.
Difficulty in accessing customer support or resolving issues.
Feeling overwhelmed by too many subscriptions.
Changes in personal circumstances, such as moving or job loss.
Desire for a more flexible subscription model.
Negative experiences with customer service interactions.
Concerns about data privacy or security risks.
Account ID
Email address associated with the account
Password for authentication
Subscription type or membership level
Cancellation reason
Billing address
Date of last payment
Payment method used
Customer support contact information
Confirmation of cancellation policy
Before cancelling your Mates Inc. subscription, consider that you’ll lose access to exclusive content, features, and any premium services that enhance your experience. Make sure to check if there are any ongoing promotions or benefits you might forfeit. Additionally, review the cancellation terms to see if there are any final charges or notice periods required. Lastly, think about the impact on your personal connections within the community that you may wish to maintain.
Mates Inc. allows members to cancel their subscription at any time through their account settings. A cancellation will take effect at the end of the current billing cycle, and no refunds will be issued for payments already made. Members can resume their subscription at any time without penalties.
Yes, you'll need your password to cancel your subscription with Mates Inc. Unfortunately, their cancellation process requires you to log in to your account. If you've forgotten your password, you can easily reset it by visiting [this link](https://matesinc.com/reset-password). Once you've regained access, you can proceed with the cancellation.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Mates Inc. subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Mates Inc. account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Mates Inc. online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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