The Ultimate Step by Step Guide to Cancelling a mdg Subscription or Membership (mdg.ca)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
MDG offers a Purchase Benefits Club subscription where members get special deals like exclusive pricing and early access to new products. You only pay a monthly fee of $8.95 after 90 days or after your first purchase, whichever is later. If you don’t buy anything, you won’t be charged. The subscription can be canceled anytime, and if you cancel partway through a paid month, you get a prorated refund. You might see billing from MDG if you’re subscribed to this club to enjoy these benefits.
Cancelling an MDG subscription is relatively straightforward as it involves simply calling a customer service number to request cancellation. There are no penalties or complex procedures, and it can be done at any time, making the process easy though it does require waiting on a call potentially.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a mdg subscription.
How to Cancel mdg: Step by Step
If you purchased through MDG's website:
Call MDG's Customer Service department at 1-800-906-0976 ext. 352.
Request to cancel your Purchase Benefits Club subscription.
Verify your account details if requested by the representative.
Wait for confirmation of your cancellation.
If you had already paid for the month, inquire about any prorated refund that may apply.
How to Contact mdg
If you need assistance, here's how you can get in touch with mdg's support team.
Start cancellation attempts early: Begin the process well before your next billing cycle to avoid automatic charges.
Use firm and clear language: Explicitly state "I want to cancel my subscription/membership immediately" to avoid ambiguity.
Document all communications: Keep records of emails, phone calls, and any interactions for evidence if needed later.
Escalate persistently: If initial customer service is unhelpful, ask to speak to a supervisor or manager and repeat your cancellation request.
Use bank stop payments or close accounts: Some users have resorted to instructing their banks to stop payments or close accounts to prevent further charges.
Monitor statements and billing: Regularly check your bank and credit card statements to catch any unauthorized charges quickly.
Ignore renewal emails cautiously: Some members reported that ignoring statements didn’t stop billing, so active cancellation is needed.
Time your cancellation: Try to cancel right after a payment has cleared to maximize the paid period without extra charges.
Use social media or public forums for escalation: Publicly posting your issue on forums like Reddit can sometimes prompt faster company responses.
Know your rights and contract details: Familiarize yourself with your agreement terms and prepare to dispute charges that don't align with your contract.
Why Do People Request Refunds from mdg
Costs more than the advertised price - Customers complain about the final cost being higher than expected.
Lack of selection of items - Limited variety of products available for purchase.
Uncertainty of order delivery time - Customers don't know when they will receive their orders; updates are slow.
High shipping and handling fees - Some customers had to pay unexpectedly high fees and wait long periods.
Slow verification process - Verification by the company can take several business days, causing delays.
Poor customer support - Customers report little to no help from the company when issues arise.
Stringent financing requirements - Detailed income verification and documentation requests can be inconvenient.
mdg Refund Script
Script
Copy
Dear mdg, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
mdg Refund Policy
MDG's membership subscription includes a 90-day free trial with no credit card required, and you will not be charged if you do not make a purchase during this period. After the trial, the subscription costs $8.95/month and continues until you cancel. You can cancel at any time without penalties, and if no purchase is made within the trial, the subscription automatically cancels.
The Easiest Way to Get a mdg Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from mdg—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
MDG offers a 90-day free trial with no credit card needed and charges $8.95/month after the trial. You can cancel your subscription at any time without penalties or lock-ins either by logging into the MDG portal, calling customer service, or emailing them. There are no early cancellation fees or contracts that force you to stay, but be aware that if you don't make a purchase during the free trial, your subscription automatically cancels after 90 days.
Costs more than the advertised price - Customers complain about the final cost being higher than expected.
Lack of selection of items - Limited variety of products available for purchase.
Uncertainty of order delivery time - Customers don't know when they will receive their orders; updates are slow.
High shipping and handling fees - Some customers had to pay unexpectedly high fees and wait long periods.
Slow verification process - Verification by the company can take several business days, causing delays.
Poor customer support - Customers report little to no help from the company when issues arise.
Stringent financing requirements - Detailed income verification and documentation requests can be inconvenient.
Full Name (as used to register the account or subscription)
Registered Email Address (linked to your MDG account)
Phone Number (on file with your MDG account)
Billing Address (including city, state/province, and zip/postal code)
Account Number or Order ID (if available; often required to confirm your identity)
Person ID (if applicable, as used by MDG)
Last 4 Digits of Your SSN (if requested, for identity confirmation)
Access to Your Online Account (to manage or cancel subscriptions)
Any Verifying Documents (if acting as an authorized agent, e.g. Power of Attorney documentation)
Reason for Cancellation (may be requested by customer service, but not always required)
Call Customer Service at 1-800-906-0976 ext. 352 (or the number listed in your account dashboard or terms)
Before cancelling your MDG Purchase Benefits Club subscription, know that your benefits will immediately cease on the termination date. The subscription cost will be prorated and any remaining balance refunded in the same manner as payment. All benefits are non-transferable and expire upon cancellation. If your renewal payment method is declined and not updated within 14 days, the subscription cancels automatically. Also, MDG may suspend or terminate benefits with 30 days' notice. Be aware that MDG's liability is limited to the last paid subscription fee, even after cancellation.
MDG's membership subscription includes a 90-day free trial with no credit card required, and you will not be charged if you do not make a purchase during this period. After the trial, the subscription costs $8.95/month and continues until you cancel. You can cancel at any time without penalties, and if no purchase is made within the trial, the subscription automatically cancels.
To cancel your subscription with MDG (mdg.ca), it appears you do not specifically need your password based on the available information. There is no explicit mention of requiring a password to cancel, and no details about phone or chat support requiring authentication were found. However, if you do need to reset your password for any account access purposes, you can do so at this URL: https://secure.mdg.ca/Signin.aspx. It's best to log in or contact their support for any specific assistance with cancellations.
We've actually written a step by step guide on how to get a refund from mdg. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your mdg subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your mdg account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel mdg online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
MDG USA Inc. Payment PPD ID: 1981475057 MDG USA Inc. TYPE: Payment CO: MDG USA Inc. ACH EC
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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