Meal Prep Sunday Services offers a weekly meal prep service where nutritionist-crafted meals tailored to your fitness or weight loss goals are delivered every Sunday. They operate on a subscription basis, with billing automatically happening every Wednesday at noon for the upcoming week's meals. You can customize your meals, pause, skip, or switch plans by contacting them before the Wednesday deadline. So if you see a charge from them, it's probably for your weekly meal delivery subscription.
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The cancellation process for Meal Prep Sunday is straightforward and can be done through the user's dashboard before the weekly cut-off time (Wednesday 12 PM), allowing users to avoid charges and pause their subscription easily. The presence of a clear cut-off time and the ability to manage cancellation online indicate a relatively low difficulty level, though it requires attention to specific timing.
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How to Cancel Meal Prep Sunday Services: Step by Step
If you purchased through mealprepsundayservice.com:
- Go to your Members Home page.
- Click on “Manage Account”.
- In the section titled “Your Subscription” under the “Actions” column, find the link titled “Cancel your membership” and click it.
- If you don’t see this option, it means you have already cancelled, or you do not have auto-renew turned on.
- Your Membership will now be cancelled; you will retain access until your current subscription period ends.
- Do not click “change your membership” to switch to a free level, as that will not cancel your subscription.
Tips & Tricks for Canceling Meal Prep Sunday Services
- Cancel before cutoff time: Make sure to cancel your subscription before the stated cutoff time, typically Wednesday noon, to avoid being charged for the next cycle.
- Use the dashboard cancellation option: Always use the customer dashboard or account settings on the website for official cancellation to ensure the request is registered.
- Document your cancellation: Take screenshots or save confirmation emails when you cancel to have proof if charges are mistakenly applied afterward.
- Be persistent: If your account or subscription gets reactivated without your consent, immediately contact customer support again to escalate the issue.
- Escalate to social media or public forums: If customer service is unresponsive, publicly posting on social media or forums like Reddit can push the company to resolve your cancellation request.
- Avoid skipping weeks as a cancellation method: Many users report that "skip week" functions do not effectively cancel the subscription, so explicitly request full cancellation.
- Request confirmation of cancellation via email: Always ask for direct confirmation from customer service to avoid misunderstandings.
- Time your cancellation after delivery has arrived: Some recommend canceling after you received your last meal to avoid payment for meals you won’t receive.
- Use firm but polite language: Being clear, concise, and polite but firm often helps in getting cancellations processed smoothly.
- Check your bank statements: Monitor charges to ensure no unauthorized payments are made after cancellation.
Meal Prep Sunday Services Customer Service Info
If you need assistance, here's how you can get in touch with Meal Prep Sunday Services's support team.
Cancel Meal Prep Sunday Services Script
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Dear Meal Prep Sunday Services Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to unforeseen personal circumstances, I am unable to continue with my meal prep services at this time.
I appreciate the service you've provided and hope to consider rejoining in the future when my situation allows. Please let me know the necessary steps to complete the cancellation process.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Meal Prep Sunday Services' cancellation policy states that you can cancel your delivery with a 20% penalty fee applied. The cancellation fee can be either deducted from the current week's delivery or applied to the following week's delivery. This policy helps manage changes while maintaining service efficiency.
To cancel your subscription with Meal Prep Sunday Services, you need to log into your account, which requires your password. If you don't remember your password, you can reset it by visiting their password reset page here: https://mealprepsundayservice.com/my-account/lost-password. There is no indication of phone or unauthenticated chat support for cancellations without a password, so having your login credentials or resetting your password is necessary to manage or cancel your subscription.
- Meals not delivered despite payment.
- Delivery driver caused property damage and customer canceled service.
- Charges continued after cancellation and difficulty removing credit card information.
- Double charges for service due to system errors or subscription duplication.
- Unsatisfactory loyalty program changes, including revoked or refused discounts.
- Food contamination, such as plastic found in meals.
- Incorrect meals delivered, for example containing ingredients against dietary restrictions.
- Automatic charges without clear explanation or permission.
- Poor customer service and unresponsiveness to complaints or refund requests.
Meal Prep Sunday Services requires all cancellations or changes to be made through your online dashboard before Wednesday at 12 PM each week; after this cut-off, changes are final and cannot be reversed for the current week's delivery. If you attempt to remove product plans or downgrade after the cut-off, you will face a non-refundable 20% fee of the product price, and upgrades incur immediate additional charges. This means you cannot cancel your membership or subscription at any time without penalty — you must be mindful of the strict midweek cut-off and potential fees for late changes.
Before cancelling your Meal Prep Sunday Services subscription, it's important to know that cancellations must be made through your dashboard before Wednesday at 12 PM to avoid charges for the upcoming delivery and to pause your subscription. If you cancel after this cutoff, the cancellation will only apply to the following week's delivery. Additionally, urgent cancellations after the cutoff can be made but will incur a 20% penalty fee with a refund of the remaining balance. Also, if you cancel, you will lose access to all meal deliveries and related services associated with your subscription, and skipping deliveries is possible before the cutoff without charges, but after the cutoff, skips apply to the next week.
- Account login credentials (username and password) to access the My Account dashboard
- Access to the online dashboard on mealprepsundayservice.com to initiate cancellation or account changes
- Your registered email address (for identity verification and confirmation)
- Name associated with the account (if contacting support)
- Phone number linked to the account (if contacting by phone or text)
- Knowledge of the cancellation cut-off times (Wednesday 12 PM and Saturday 10 AM for potential penalties)
- If contacting support: clear request to cancel, pause, or downgrade subscription
- If applicable: Order number or recent order details (not always required, but may expedite support)
We've actually written a step by step guide on how to get a refund from Meal Prep Sunday Services. Check it out!
The Easiest Way to Cancel Meal Prep Sunday Services
If you’re frustrated trying to cancel your subscription, membership, or bill from Meal Prep Sunday Services—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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