MeasureSquare provides software bundles that help with flooring projects for multi-family and commercial buildings, available on both mobile and desktop platforms. They offer flexible subscription plans, either monthly or annual, with prices around $197 to $219 per month or about $1,970 to $2,190 per year for one user, depending on the project type. Subscribers get free trial access, helpful training materials, and customer support by phone or email. If you're getting billed by them, it's likely for access to these ongoing software services that assist with measuring and estimating flooring jobs.
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The cancellation process requires the user to call a support line and press a number to reach the cancellation option, which is straightforward but not instant since it requires a phone call.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a measuresquare subscription.
How to Cancel measuresquare: Step by Step
If you purchased through MeasureSquare directly:
- Call the MeasureSquare support line at 1-626-683-9188.
- When prompted, press 2 to reach the subscription cancellation department.
- Follow the instructions given by the customer service representative to complete your cancellation.
- After you cancel, check your email for a confirmation of the cancellation.
- If you have applicable licenses, make sure to return them to avoid further charges.
If you purchased through another platform (e.g., Apple, Google Play):
- Open the respective app store on your device (Apple App Store or Google Play Store).
- Go to your account settings or subscriptions section.
- Locate the MeasureSquare subscription in the list.
- Select the option to cancel the subscription.
- Follow any additional prompts to confirm the cancellation.
If you need assistance, here's how you can get in touch with measuresquare's support team.
Tips and Tricks for Getting a measuresquare Refund
- Call the support line directly at 1-626-683-9188 and use the specific option (press 2) to reach the cancellation department quickly.
- Request a cancellation confirmation email immediately after cancelling to have proof of the cancellation request.
- Escalate by asking to speak to a supervisor if the front-line representative resists cancellation or offers to delay it.
- Use firm and clear language such as "I am requesting immediate cancellation" and "Please confirm the cancellation" without accepting vague promises or delays.
- Time your cancellation call close to your billing cycle to avoid being charged for the next period.
- Leverage any automated emails that include cancellation links or options; act promptly on those links.
- Share your intent to dispute charges with your bank if cancellation is ignored or delayed by customer service.
- Document all interactions by taking notes during calls and saving emails, which strengthens your case if you need to escalate further.
Why Do People Request Refunds from measuresquare
- Perceived lack of value in the MeasureSquare service or software.
- Software bugs or technical issues that remain unresolved.
- Complicated or poor user experience hindering effective use of the product.
- Achieving the goal for which the subscription was initially purchased, leading to no further need.
- Change in customer budget priorities causing cutbacks on non-essential subscriptions.
- Implementation or configuration difficulties that prevent effective usage.
- Payment failures or issues affecting subscription continuity.
- Lack of ongoing value realization after initial use.
- Immediate termination policy upon cancellation discouraging continuation.
- No prorated refunds for annual subscriptions, which might deter from renewal if usage is not year-round.
- Not informing cancellation timely, causing non-refundable past or scheduled charges.
measuresquare Refund Script
Script
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Dear measuresquare, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
measuresquare Refund Policy
MeasureSquare's subscription policy allows cancellation at any time by calling their support line (1-626-683-9188 press 2), with no contract or setup fee. Monthly subscription cancellations result in immediate termination of services with no refund for the current billing period, and customers must return licenses if applicable. Annual subscriptions are charged upfront for the full year with no prorated refunds, and access continues until the end of the subscription period, with services terminating at the next renewal date.
The Easiest Way to Get a measuresquare Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from measuresquare—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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