How to Cancel a Members 1st Federal Credit Union Subscription
The Ultimate Step by Step Guide to Cancelling a Members 1st Federal Credit Union Subscription or Membership (members1st.org)
By
Bella K.
|
Published
August 11, 2025
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Updated
August 12, 2025
Members 1st Federal Credit Union is a friendly financial institution that helps people manage their money with services like checking and savings accounts, loans, and credit cards. They also offer convenient options for subscriptions and bill payments, making it easy to keep track of your recurring expenses. If you see a bill from them, it’s likely related to your account or services like loans you might have with them. Overall, they aim to support your financial needs and help you save money.
Cancelling a subscription with Members 1st Federal Credit Union can be moderately challenging due to potential required paperwork and waiting on customer service. However, clear policies and support can mitigate some difficulty.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Members 1st Federal Credit Union subscription.
How to Cancel Members 1st Federal Credit Union: Step by Step
If you purchased through the Members 1st website:
Visit members1st.org and log in to your account.
Navigate to the Account Services section.
Click on Manage Subscriptions.
Select the subscription you wish to cancel.
Click the Cancel Subscription button.
Follow the prompts to confirm cancellation.
You will receive a confirmation email once the process is complete.
If you purchased through the Members 1st mobile app:
Open the Members 1st mobile app on your device.
Log in with your account credentials.
Tap on Services from the main menu.
Select Subscriptions.
Find the subscription you want to cancel.
Tap on Cancel next to the subscription.
Confirm your cancellation when prompted.
A confirmation notification will appear in the app.
If you purchased with a debit or credit card:
Call Members 1st customer service at (800) 283-2328.
Provide your account information to the representative.
Request to cancel your subscription.
Confirm the cancellation with the representative.
Ask for a confirmation number for your records.
If you purchased through PayPal:
Log into your PayPal account at paypal.com.
Go to the Settings gear icon.
Select Payments.
Click Manage Automatic Payments.
Find the subscription with Members 1st.
Click on Cancel to stop future payments.
Confirm the cancellation on the following prompt.
How to Contact Members 1st Federal Credit Union
If you need assistance, here's how you can get in touch with Members 1st Federal Credit Union's support team.
Tips and Tricks for Getting a Members 1st Federal Credit Union Refund
Gather all information related to your account before contacting support. Having your account number and any relevant documents handy can expedite the process.
Be clear and direct when you contact customer service. State your intention to cancel without hesitation.
Use the right communication channel; calling tends to yield faster results than emailing or using chat support.
Choose your timing wisely; call early in the morning or late in the week when representatives may have more time to assist you.
Stay calm and polite during the conversation, even if you face resistance. A friendly demeanor can lead to a more favorable outcome.
Ask for alternatives before proceeding with the cancellation; sometimes they may offer incentives or lower rates to keep you.
Escalate if necessary; if the first representative can't help you, politely ask to speak with a supervisor.
Document everything during the conversation—note the date, time, and representative’s name, as this may be useful if there's further confusion.
Send a written confirmation of the cancellation request via email or mail to have a record of your effort to cancel.
Keep an eye on your next bill to ensure no further charges occur after cancellation; follow up with the company if you see any discrepancies.
Be persistent and ready to follow up multiple times; some users report needing to call back or email again for proper resolution.
Why Do People Request Refunds from Members 1st Federal Credit Union
High Fees: Members find the fees associated with the account to be excessive.
Limited Access: Inconvenient branch locations or limited ATM availability.
Poor Customer Service: Negative experiences with staff or service responses.
Switching Institutions: Moving to another bank or credit union with better offerings.
Unsatisfactory Interest Rates: Low returns on savings or high rates on loans.
Account Maintenance Issues: Difficulty managing accounts online or via mobile.
Personal Financial Changes: Changes in financial situation requiring budget adjustments.
Lack of Desired Features: Missing services that are available elsewhere.
Fraud or Security Concerns: Issues relating to security breaches or fraud incidents.
Inactivity: Accounts left unused for extended periods.
Members 1st Federal Credit Union Refund Script
Script
Copy
Dear Members 1st Federal Credit Union, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Members 1st Federal Credit Union Refund Policy
Members 1st Federal Credit Union allows members to cancel their membership or any subscribed services by submitting a written request. Depending on the type of account or service, certain conditions may apply, and members are encouraged to review specific terms associated with their accounts. Additionally, any outstanding fees or obligations must be settled prior to cancellation.
The Easiest Way to Get a Members 1st Federal Credit Union Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Members 1st Federal Credit Union—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious of any potential early-cancellation fees or specific terms buried in the membership agreement that may lock you in for a certain period. Additionally, some credit unions can use tactics like requiring notice periods or making the cancellation process complex, which may delay your ability to exit. Always read the fine print carefully to avoid unexpected hurdles.
High Fees: Members find the fees associated with the account to be excessive.
Limited Access: Inconvenient branch locations or limited ATM availability.
Poor Customer Service: Negative experiences with staff or service responses.
Switching Institutions: Moving to another bank or credit union with better offerings.
Unsatisfactory Interest Rates: Low returns on savings or high rates on loans.
Account Maintenance Issues: Difficulty managing accounts online or via mobile.
Personal Financial Changes: Changes in financial situation requiring budget adjustments.
Lack of Desired Features: Missing services that are available elsewhere.
Fraud or Security Concerns: Issues relating to security breaches or fraud incidents.
Inactivity: Accounts left unused for extended periods.
Account Number
Membership Type
Reason for Cancellation
Personal Identification (e.g., Social Security Number)
Billing Address
Email Address associated with the account
Phone Number for verification
Last Transaction Date
Payment Method used for the subscription
Confirmation of Cancellation Request
Before cancelling your Members 1st Federal Credit Union membership, be aware that you will lose access to exclusive member benefits, including lower loan rates, higher savings yields, and various financial products tailored for members. Additionally, important services like online banking and mobile app features may become unavailable, impacting your account management. It's also wise to check any pending transactions or fees associated with your account, as these might affect your financial standing.
Members 1st Federal Credit Union allows members to cancel their membership or any subscribed services by submitting a written request. Depending on the type of account or service, certain conditions may apply, and members are encouraged to review specific terms associated with their accounts. Additionally, any outstanding fees or obligations must be settled prior to cancellation.
To cancel your subscription with Members 1st Federal Credit Union, you will need to log into your account, which requires your password. If you’ve forgotten your password, you can reset it by visiting the following link: [Reset Password](https://www.members1st.org/reset-password). Once you've reset your password, you'll be able to access your account and proceed with the cancellation.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Members 1st Federal Credit Union subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Members 1st Federal Credit Union account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Members 1st Federal Credit Union online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Members 1st Federal Credit Union May Show Up On Your Statement As:
Members 1st FCU Members 1st Federal Credit Union Members1st.org Members 1st M1st FCU M1st Fed CU Members 1st Credit Union
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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