How to Cancel a Metropolitan Optometry Subscription
The Ultimate Step by Step Guide to Cancelling a Metropolitan Optometry Subscription or Membership (metropolitanoptometry.com)
By
Bella K.
|
Published
September 5, 2025
|
Updated
September 6, 2025
Metropolitan Optometry offers eye care services like eye exams, contact lens fittings, and prescription glasses. They also have convenient subscription options that help you manage your eye care needs, making it easier to get the products you need regularly. If you see a charge from them, it’s likely for ongoing services or products you’ve signed up for to keep your vision clear and healthy.
Canceling a subscription typically requires contacting customer service or navigating online tools, which can vary in efficiency. While not extremely difficult, the process may involve some waiting and specific instructions that could be cumbersome for some users.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Metropolitan Optometry subscription.
How to Cancel Metropolitan Optometry: Step by Step
If you purchased through metropolitanoptometry.com directly:
Visit the metropolitanoptometry.com website.
Log in to your account using your credentials.
Navigate to the Account Settings section.
Select Subscriptions or Billing options.
Find the active subscription you wish to cancel.
Click on Cancel Subscription.
Follow any prompts to confirm your cancellation.
You will receive a confirmation email once the cancellation is successful.
If you purchased through a third-party payment processor (like PayPal):
Log in to your PayPal account.
Go to the Settings by clicking on the gear icon.
Choose Payments from the menu.
Click on Manage Preapproved Payments.
Locate Metropolitan Optometry in the list.
Select the vendor and click on Cancel.
Confirm the cancellation when prompted.
If you purchased through Apple App Store:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top.
Select Subscriptions.
Find Metropolitan Optometry subscription.
Tap on the subscription and then select Cancel Subscription.
Confirm the cancellation.
If you purchased through Google Play Store:
Open the Google Play Store app.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Choose Subscriptions.
Find Metropolitan Optometry subscription.
Tap on it and then select Cancel subscription.
Follow the prompts to confirm cancellation.
How to Contact Metropolitan Optometry
If you need assistance, here's how you can get in touch with Metropolitan Optometry's support team.
Tips and Tricks for Getting a Metropolitan Optometry Refund
Be Direct: Clearly state your intention to cancel without unnecessary details.
Use Email: Prefer emails over phone calls for a written record.
Document Everything: Keep all correspondence and take notes on phone calls.
Timing is Key: Call or email right when they open to avoid long hold times.
Escalate if Needed: Ask for a supervisor if the initial representative is unhelpful.
Cancellation Form: Request a cancellation form if available, as it may expedite the process.
Leverage Loyalty: Mention being a longtime customer to appeal to their desire to retain you.
Research Cancellation Policies: Familiarize yourself with informal cancellation tips shared by others.
Be Polite but Firm: Maintain a calm demeanor; it helps in negotiations.
Follow Up: Schedule a reminder to confirm the cancellation in a week.
Why Do People Request Refunds from Metropolitan Optometry
Financial Restrictions: Unable to afford the membership fee.
Lack of Usage: Not utilizing the services regularly.
Relocation: Moving to a different city or state.
Dissatisfaction with Services: Unhappy with the care received.
Better Alternatives: Finding a more suitable provider or membership.
Change in Vision Needs: Different vision care requirements.
Neglect: Forgetting to schedule appointments.
Quality of Products: Dissatisfaction with the eyewear or products offered.
Customer Service Issues: Poor experience with staff or support.
Frequency of Appointments: Inconvenience of scheduling regular visits.
Metropolitan Optometry Refund Script
Script
Copy
Dear Metropolitan Optometry, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Metropolitan Optometry Refund Policy
Metropolitan Optometry allows members to cancel their subscription at any time by contacting customer service. However, all fees for services rendered prior to cancellation remain non-refundable, and any scheduled appointments will need to be canceled in advance to avoid charges.
The Easiest Way to Get a Metropolitan Optometry Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Metropolitan Optometry—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when considering a subscription with Metropolitan Optometry, as they may use tactics like requiring notification periods or having minimum commitment terms, which can effectively lock you in for longer than expected. Look out for any fine print regarding early-cancellation fees or specific procedures you must follow to cancel, as these can complicate the process and lead to unexpected charges. Always read the terms carefully to avoid pitfalls.
Financial Restrictions: Unable to afford the membership fee.
Lack of Usage: Not utilizing the services regularly.
Relocation: Moving to a different city or state.
Dissatisfaction with Services: Unhappy with the care received.
Better Alternatives: Finding a more suitable provider or membership.
Change in Vision Needs: Different vision care requirements.
Neglect: Forgetting to schedule appointments.
Quality of Products: Dissatisfaction with the eyewear or products offered.
Customer Service Issues: Poor experience with staff or support.
Frequency of Appointments: Inconvenience of scheduling regular visits.
Account Email Address: The email associated with your account.
Account Number: Your unique subscriber or member identification number.
Payment Information: The last payment method used for the subscription.
Service Type: Specify which subscription or service you want to cancel.
Cancellation Reason: A brief explanation of why you are canceling, if required.
Contact Information: Phone number or alternate email for follow-up if needed.
Date of Cancellation: The date you wish the cancellation to take effect.
Confirmation of Cancellation: Request a confirmation email or notice.
Before cancelling your subscription with Metropolitan Optometry, be aware that you may lose access to exclusive member benefits, such as discounted eye exams, personalized care plans, and special offers on eyewear. Additionally, consider the timing of your cancellation, as it might affect any scheduled appointments or the remaining duration of your current benefits. Ensure you understand the cancellation policy and any potential fees, as well as how this may impact any ongoing treatments or prescriptions.
Metropolitan Optometry allows members to cancel their subscription at any time by contacting customer service. However, all fees for services rendered prior to cancellation remain non-refundable, and any scheduled appointments will need to be canceled in advance to avoid charges.
To cancel your subscription with Metropolitan Optometry, you will indeed need your password for authentication purposes. If you've forgotten your password, you can reset it by visiting this link: [Reset Password](https://metropolitanoptometry.com/reset-password). If you encounter any issues, consider reaching out to their customer support for assistance.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Metropolitan Optometry subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Metropolitan Optometry account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Metropolitan Optometry online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Metropolitan Optometry May Show Up On Your Statement As:
Metropolitan Optometry Metro Optometry Metro Eye Care Metropolitan Eye Clinic Metro Vision Center Metropolitan Eyewear Metro Optical Metropolitan Optical Services
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
