How to Cancel a MGM Resorts International Subscription
The Ultimate Step by Step Guide to Cancelling a MGM Resorts International Subscription or Membership (mgmresorts.com)
By
Bella K.
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Published
August 10, 2025
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Updated
August 11, 2025
MGM Resorts International is a popular entertainment and hospitality company that operates a range of hotels, casinos, and entertainment venues. They offer services like hotel stays, dining, gaming, and various entertainment options. If you see a charge from them, it might be for a room booking, dining experience, or one of their fun shows. They also have a loyalty program that lets you earn rewards for your visits.
Cancelling a subscription with MGM Resorts International can involve navigating through their website or contacting customer service, which may not be straightforward. Users often report mixed experiences regarding the responsiveness and accessibility of cancellation options.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a MGM Resorts International subscription.
How to Cancel MGM Resorts International: Step by Step
If you purchased through MGM Resorts International directly:
Visit the MGM Resorts International website: mgmresorts.com.
Log in to your account using your email and password.
Navigate to the My Account section.
Select Subscriptions from the dropdown menu.
Locate the active subscription you wish to cancel.
Click on the Cancel option next to the subscription.
Follow the prompts to confirm your cancellation.
If you purchased through a mobile app (iOS):
Open the Settings app on your iOS device.
Tap your name at the top to access your Apple ID.
Select Subscriptions.
Find the MGM Resorts subscription on the list.
Tap on the subscription, then select Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through a mobile app (Android):
Open the Google Play Store app on your Android device.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Locate the MGM Resorts subscription in the list.
Tap on the subscription, then tap Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through a third-party service (like PayPal):
Log in to your PayPal account.
Select Settings (gear icon).
Go to Payments and select Manage automatic payments.
Find and select the MGM Resorts subscription.
Click on Cancel to terminate the subscription.
Confirm cancellation when prompted.
If you purchased a gift card:
Contact MGM Resorts customer service by calling 1-877-750-5464.
Provide your gift card details to the representative.
Request the cancellation or refund for your gift card.
Follow any additional instructions provided by the customer service agent.
How to Contact MGM Resorts International
If you need assistance, here's how you can get in touch with MGM Resorts International's support team.
Tips and Tricks for Getting a MGM Resorts International Refund
Call during off-peak hours to avoid long wait times and get more attentive service.
Use the phrase 'I need to cancel my subscription' clearly and calmly at the start of the conversation.
Ask to speak to a manager if the representative is unhelpful; escalating can sometimes lead to a resolution.
Document all communication, including dates and names of representatives, to reference later if needed.
Be polite but firm; maintaining a friendly tone might yield better responses.
Inquire about any 'retention offers' before cancellation; they might provide discounts or perks to keep you as a customer.
If you encounter resistance, mention 'I’m considering filing a dispute' with your bank or credit card provider.
Check your original agreement for cancellation terms and mention them if the agent is unaware.
Use social media to voice your concerns; companies often respond faster when issues are public.
Consider canceling during a promotional period, where offering incentives might be more common.
Why Do People Request Refunds from MGM Resorts International
Financial constraints: Unable to afford the ongoing costs.
Declining usage: Rarely visits or uses the facilities.
Change in personal circumstance: Life events such as moving or family changes.
Service dissatisfaction: Poor experiences with customer service or amenities.
Promotions ending: No longer receiving the benefits or deals that attracted them.
Better alternatives: Finding more appealing offerings from competitors.
Travel restrictions: Inability to travel due to external factors.
Lack of communication: Insufficient updates or information about membership benefits.
MGM Resorts International Refund Script
Script
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Dear MGM Resorts International, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
MGM Resorts International Refund Policy
MGM Resorts International allows members to cancel their subscriptions with ease, typically requiring a notice period of at least 30 days before the next billing cycle. Members can manage their subscriptions through their online account, ensuring a hassle-free process. Be sure to check specific membership terms for any unique conditions or fees.
The Easiest Way to Get a MGM Resorts International Refund
If you're frustrated trying to cancel your subscription, membership, or bill from MGM Resorts International—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as MGM Resorts International may impose restrictions on cancellations that can complicate your efforts to terminate a subscription. Look for potential early-cancellation fees, minimum commitment periods, or confusing terms that may lead to unexpected charges. Always read the fine print carefully before committing to avoid any unwelcome surprises.
Financial constraints: Unable to afford the ongoing costs.
Declining usage: Rarely visits or uses the facilities.
Change in personal circumstance: Life events such as moving or family changes.
Service dissatisfaction: Poor experiences with customer service or amenities.
Promotions ending: No longer receiving the benefits or deals that attracted them.
Better alternatives: Finding more appealing offerings from competitors.
Travel restrictions: Inability to travel due to external factors.
Lack of communication: Insufficient updates or information about membership benefits.
Account Number
Email Address
Full Name
Phone Number
Billing Address
Last Payment Date
Credit Card Information
Subscription Type (e.g., hotel, rewards program)
Reason for Cancellation
Confirmation of Terms and Conditions
Before cancelling your MGM Resorts International subscription, be aware that you may lose access to exclusive member benefits such as discounted rates on rooms, dining, and entertainment. Additionally, your accumulated rewards points may expire if you cancel your membership. It's also important to check the terms and conditions for any cancellation fees or notice periods that could apply. Finally, consider whether you will miss out on promotional offers or events that are exclusive to members.
MGM Resorts International allows members to cancel their subscriptions with ease, typically requiring a notice period of at least 30 days before the next billing cycle. Members can manage their subscriptions through their online account, ensuring a hassle-free process. Be sure to check specific membership terms for any unique conditions or fees.
You will need your account password to cancel your subscription with MGM Resorts International. If you don't remember your password, you can easily reset it by visiting [this link](https://www.mgmresorts.com/en/reset-password.html). Additionally, if you prefer to speak with someone, you can always contact their customer support for assistance.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your MGM Resorts International subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your MGM Resorts International account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel MGM Resorts International online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
MGM Resorts International May Show Up On Your Statement As:
MGM Resorts International MGM Grand MGM Casinos MGM Hotels MGM Dining MGM Entertainment MGM World MGM Rewards MGM Travel mgmresorts.com
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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