Milamend offers products through subscriptions where you can get exclusive discounts and flexible delivery schedules. Your subscription will automatically renew based on the schedule you picked, and you'll get notified before they ship your order. You can cancel your subscription anytime through your online account, but you can’t cancel it through email or chat. If you see a charge from Milamend, it’s likely for a subscription product you signed up for with recurring payments.
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Cancelling a Milamend subscription is relatively easy since it can be done anytime through the user's account dashboard on the website without needing to contact customer support. However, cancellations cannot be done via email or chat, which may add a slight minor inconvenience if the user is not familiar with managing subscriptions online.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Milamend subscription.
How to Cancel Milamend: Step by Step
If you purchased through Milamend directly:
- Log in to your account on the Milamend website.
- Navigate to the Account Dashboard.
- Select Subscriptions.
- Find the subscription you wish to cancel.
- Click on the option to cancel your subscription.
- Confirm the cancellation when prompted.
- Ensure you cancel before the next billing cycle to avoid being charged.
If you need assistance, here's how you can get in touch with Milamend's support team.
Tips and Tricks for Getting a Milamend Refund
- Cancel before the next billing cycle to avoid being charged again.
- Use the website account.milacares.com to manage or cancel subscriptions directly.
- If the app doesn't work, email MilaCares Care Squad and allow 24 hours for a response during weekdays.
- Send a direct message (DM) with your email address to MilaCares on social channels if email response is slow.
- Request to schedule a phone call with support for more direct assistance as there is no traditional support phone line.
- If initial support reps are unhelpful, escalate politely by asking for a supervisor or higher-level representative.
- Be clear and firm in your language, emphasize you want to stop all future charges immediately.
- Document all communication including dates, times, and names of representatives contacted.
- If you have multiple months of product, consider pausing instead of cancelling to avoid wasting paid product.
- Be persistent and follow up regularly until you receive confirmation of cancellation.
Why Do People Request Refunds from Milamend
- Side effects experienced: diarrhea, rapid heart rate, increased anxiety, dehydration, hyperactivity, stomach upset, headaches, nightmares, and daytime drowsiness.
- Effectiveness concerns: No significant improvement in symptoms like PCOS within the first month or expected timeframe.
- Ingredient sourcing difficulties: Issues with sourcing all necessary ingredients, availability limited to US, expense and complexity of ingredients.
- Packaging issues: Complaints about packaging not properly closing or being inconvenient to store.
- Refund and cancellation policy limitations: No money-back guarantee and returns not accepted due to the nature of the product; refunds are assessed individually and cancellation must be done before the next billing cycle.
- Order processing limitations: Unable to cancel or modify orders once placed and fulfillment is underway.
- Subscription cancellation restrictions: Cancellations can only be done through account dashboard, not via email or chat; subscriptions can be terminated by Milamend at their discretion.
- Shipping and delivery issues: Packages marked delivered but not received with no accountability from Milamend for stolen packages; need for customers to file claims with carriers themselves.
Milamend Refund Script
Script
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Dear Milamend, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Milamend Refund Policy
Milamend's subscription policy allows members to cancel their subscription anytime through their account dashboard, with cancellations not accepted via email or chat. Subscriptions automatically renew based on the delivery schedule, and changes or cancellations cannot be made to orders already placed for fulfillment.
The Easiest Way to Get a Milamend Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Milamend—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.