MIMARU Membership is a free program where you sign up with just your email to get 5% off the best room rates at their hotels in Tokyo, Kyoto, and Osaka. When you stay a night, you earn 1,000 points that you can use like money for your next booking on their official website. There are no fees for joining, and points stay good for 2 years after your stay. It's a simple way to save money and get the best price on your hotel stays with them.
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The cancellation process is straightforward and can be done online by logging into the account, accessing the 'My Account' tab, and clicking a clearly indicated 'Cancel Membership' button. This ease of access and simplicity of steps results in a low difficulty score.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a MIMARU Membership subscription.
How to Cancel MIMARU Membership: Step by Step
If you purchased through mimaruhotels.com:
- Log in to your MIMARU Hotels account.
- Click on the “My Account” tab.
- Scroll down and click on the “Cancel Membership” button located at the bottom of the page.
If you need assistance, here's how you can get in touch with MIMARU Membership's support team.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a MIMARU Membership Refund
- Start with a polite and clear request stating you want to cancel immediately in your first message.
- Use written communication (email or customer service chat) rather than phone calls to create a clear record.
- Mention any dissatisfaction
- Ask for confirmation of cancellation in writing to avoid ongoing charges.
- If initial attempts fail, escalate by contacting a supervisor or higher-level customer service representative.
- Try timing your request earlier in the day or week for quicker attention and to avoid busy periods.
- Be persistent and follow up regularly if you don’t receive confirmation.
- Document every interaction with dates, times, and names of representatives.
- In some cases, disputing charges with your bank after attempting cancellation can be effective.
- Review online forums occasionally for any recent tricks or changes in cancellation practices shared by users.
Why Do People Request Refunds from MIMARU Membership
- Inflexible cancellation/change policies that do not allow modification of reservations without full cancellation and rebooking.
- High cancellation fees or penalties imposed when trying to cancel or reduce bookings.
- Emergency situations such as illness, family emergencies, or unforeseen personal circumstances.
- Change in travel plans due to canceled events or altered schedules.
- Unavailability of desired dates after cancellation, making rebooking difficult.
- Unsatisfactory customer service experiences during cancellation or modification attempts.
- Better offers or memberships from competitors leading to switching.
- Seasonal demand constraints causing sold-out conditions and inability to adjust reservations.
- Financial reasons such as budget cuts or unexpected expenses.
MIMARU Membership Refund Script
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Dear MIMARU Membership, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
MIMARU Membership Refund Policy
MIMARU Membership cancellation requires members to log in to their account, navigate to the “My Account” tab, and click the “Cancel Membership” button. Upon cancellation, which takes effect on the registration day in the company system, all coupons, points, rewards, and related benefits will be forfeited. Membership can also be withdrawn through family notification in case of a member's death.
The Easiest Way to Get a MIMARU Membership Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from MIMARU Membership—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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